Airtel Postpaid / worst services in the whole world!
I have recently got a airtel postpaid connection as my friend was keen for it though I was going for a hutch. Now I look back and thing thats was the biggest mistake I could make. First I had a problem that verification couldn't be done, as all my family members are working the verification officer didn't find anyone home. When he called I told me you can come early morning around 10am or evening around 6:30pm or anytime on weekend but he had some problem as because of this he would had to stretch his working hours. Then my phone services got barred and then I wrote a mail for re-verification anytime of 17th march 2007 or on 19th march between 12pm-3pm but I was informed that nobody would be able to make it. But out of nowhere around 4:30pm I have a verification officer at my home luckily I had taken half day off so I could meet him. Then sometime later I get a message that to make certain payments in 24hours and within hour of that time my services are barred again. A message states to make payments in 24hours but the company cant wait till 24hours and then when I call customer care the agent gaurav was very rude and then I asked him to transfer the call to floor manager my call was put on hold for 20mins and then it was disconnected. I called again some fellow ruchit was not aware of anything. He didn't even know how to follow hold procedure... This is where I stand in terms nation's number mobile service provider for me I would say people should go with any other service provider then airtel because it has the worst services in the entire world. I would see what can nation's number 1 service provider do in terms of solving my query. Best of luck.
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