The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Cash Crusaders Customer Care Service

№ 1 Lakeside Place Capricorn Business Park Prince George Drive
Muizenberg
South Africa - 7945

Customer Support Phone Numbers

+27 217 879 800(Western Cape (Head Office)
10 8
+27 413 977 100(Port Elizabeth)
1 1
2 2
+27 112 440 600(Gauteng & Franchise Inquiries)
10 7
+27 217 090 495(Western Cape (Head Office)
2 1
+27 413 651 948(Port Elizabeth)
1 0
1 0
+27 112 440 670(Gauteng & Franchise Inquiries)
3 3
Cash Crusaders is Southern Africa's largest secondhand retailer with 207 stores nationwide.
Store Locator

Head Office, Postal Address
PO Box 39568, Capricorn Square, Cape Town, 7948

Durban
Physical Address: 119 Wiltshire Road, Southmead Ind, Pinetown Ext 29, Durban
Postal Address: PO Box 47538, Greyville, 4023

Gauteng & Franchise Inquiries
Physical Address: Stand 611 & 612, Lanseria Corporate Estate, Cnr Falcon & Thunderbolt Lane, Lanseria, Extention 4, Johannesburg
Postal Address: PO Box 1814, North Riding, 2162
 
Port Elizabeth
Physical Address: 61 Worraker Street, Newton Park, Port Elizabeth, 6001
Postal Address: 16 Jet Park, Caravelle Street, Walmer, 6001

Western Cape
Physical Address: № 1 Lakeside Place, Capricorn Business Park, Prince George Drive, Muizenberg, 7945
Postal Address: PO Box 39568, Capricorn Square, Cape Town
Plus

Cash Crusaders Complaints & Reviews

Cash Crusaders Chatsworth Durban / dixon tablet

El
Ella8 on Dec 10, 2018

I bought a Dixon Tablet from Cash Crusaders over a month ago. Brand new unopened. I had problems since day one with that tablet. The staff at Cash Crusaders told me that the tablet I bought was not a calling tablet that's why the sound was so soft. After researching I went back there...

Cash Crusaders - Lansdowne / unethical - selling of broken goods

Am
Amanda Kallis on Dec 10, 2018

We purchased a Xbox 360 game for our son which we normally do at the cash crusaders and once we tested the game we noticed it was broken. We then took it back with our slip and was told by the guy at the counter he would give us half the money back! My Fiance advised him that this product...

Cash Crusaders / defective blaupunkt tv

Is
Isaac ndlovu on Dec 6, 2018

I bought a 32 inch tv on the 24 of August in Rustenburg, right now I am seating with gradual dying tv on stand, the tv was tested, and two months down the line, appears a tiny line across the screen, then internal rapid scratches and now a black dot. Having had experienced this, I headed...

Cash Crusaders / online service

Mk
mkarriem on Nov 29, 2018

Hi...Im very upset with the online pawn of cash crusaders. I go through all the details filling in everything online, incl my model name, par numbers, every detail of my laptops. Only to get asked more information via E MAIL. regarding processors, ram etc...Why do they ask all those details on the online platform in the 1st place.Why waste my time

Cash Crusaders / apple watch

Zi
zin chin on Nov 29, 2018

I made a purchase of the Apple Watch at the Gezina shop. The watch however did not have a series number at the back as in most versions of the watch and salesman could not tell what version it was. I bought the watch and only later did I discover that it was the 1st generation and failing to...

Cash Crusaders / amplifier remote

Le
Leon Thabani on Nov 21, 2018

On the 8th of August I bought an amplifier at Cah Crusaders Richards Bay, when I got home I realized that the remote was not working. On the 10th I took it back and the sales person confirm it was an incorrect remote and they didn't have the correct one in store, he took my number down and...

Cash Crusaders / playstation control

La
Laylaa on Nov 20, 2018

I bought a playstation control from cash crusaders in florida 2 days ago.i took it back and told them its not working, they told me they will test the unit and call me later. I went to collect the item, took it homw and still not working. I went back again today and told them.its still not...

Cash Crusaders / faulty fitness band

Ja
JanicaVN on Nov 13, 2018

I bought a fitness band from Cash Cruisaders Uitenhage. About a month later drops started forming on the inside of the screen on one half only and later the day the screen display started fading. I informed Cash Cruisaders hereof and was told to bring it in. They sent it to check, came...

Cash Crusaders / dixon washing machine 14kg by cash crusaders n1

Br
Bronwhan on Nov 3, 2018

it is with great disappointed that I'm writing here.i bought a Dixon 14kg washing machine from this n1 city branch on 28of August2018 willing and able they sold it to me not even explaining to me the warranty only highlighted my slip at the back which I later read at home neverthele...

Cash Crusaders / the phone I purchased

Al
Allisonwalker044 on Oct 4, 2018

The new Doggee X7 phone I purchased in the1st week of August I was told two weeks the longest I would wait but unfortunately I waited over a month. I have phoned several times and I was told the manufacturer is still fixing it and Friday it will come in. I travelled to the store on Friday...

Cash Crusaders / wrongful payment procedures

Fa
Falcon Fire on Sep 30, 2018

Good day We pawned a Samsung Galaxy Tablet on the 16th of September at your alberton branch. We were told that we could only get R500 loaned to us and obviously we trusted your staff that this was true. We got the R500 and signed and left. We never had a look at the statement until we got...

Cash Crusaders / playstation 4

Le
Levin Romeo Olifant on Sep 15, 2018

On the 5th of June I took my playstation back to the shop I bought it from in kolonade park for repairs n it's been 2 months n 3 weeks since it's been the...how long does repairs take because I'm running out of patients it's been way too long n I spent way too much money for the shop to do...

Cash Crusaders Amanzimtoti / guitar bag

No
NonkululekoMbovu on Sep 12, 2018

I bought a bag and a guitar bag on the 9 of August 2019 from Cash Crusader Amanzimtoti I was advised that should I a have any problems I could take it back to cash crusaders near me when I opened the bag the zip was broken I than approached Pietermaritzburg store I was advised they are a...

Cash Crusaders / unfair business practice

Me
Menyatso on Sep 4, 2018

The complain is about cashcrusaders, fichardtpark, Bloemfontein, my Lee Morgan microwave was damaged whilst used as security on loan taken from them, my Samsung sound system was also sold whilst there was arrangement made by the manager, lastly they claimed that my TV was laybyed today in...

Cash Crusaders (Westgate Mall) Mitchell's Plain / customer service

Eb
Ebrahiem Abrahams on Sep 3, 2018

I went into cash crusaders on Saturday Afternoon and saw a PlayStation move camera and stick which I was interested in buying for my son. One of the people who helped me, advised me that the PlayStation Move game also comes with the equipment. She was not technically inclined and had...

Cash crusaders Randfontein / doogee x7

Me
Melo.tumi on Aug 31, 2018

I bought a Doogee X7 at Randfontein... within 2weeks I took back as the screen was blank... they gave back to me the next 2weeks... after a week again the LCD was not functioning well. then I took it in again... this time I told them I dont want it anymore cause clearly I was getting...

Cash Crusaders / repair service

Vu
Vunene Jessica on Aug 27, 2018

I bought a new Dixon TS-M105A 9.6 inch 3G Quadcore tablet at Boulders Mall, Midrand, after two months it started switching itself off...I took it back and the the teller said it takes 2 - 3 weeks to get it back, I went back to get information due to the fact that 3 weeks were done and...

Cash Crusaders Rustenburg / sold my phone after the manager renier gave an additional extension of 10 days

Le
Leandrie Bester on Aug 22, 2018

First and foremost Cash Crusaders Rustenburg is corrupt and I will make it my mission to let South Africa know! The manager Renier is first in line! He CAN'T BE TRUSTED!!! On the 7 July 2018 at 11:33 I borrowed an amount of R3 500 on my Huawei P210 Pro phone, the repayment was supposed to be done...

Cash Crusaders / unfair business practice

Me
Menyatso on Aug 16, 2018

I am Andries Menyatso and my I'd nr is 6008295857087, I took a loan from cash crusaders and used my Samsung sound system as security, I asked for extension until 29/07/18 and phoned the bishop manager by the name of Darleen Pretorius that I will come to pay my rental on Tuesday and he...

Cash Crusaders / customer services

Ja
Jan Dirk Bosch on Aug 14, 2018

We contacted the shelly beach offices concerning stuff that are outstanding. We asked for the owner of that branch and we got shit attitudes from the staff and the owner refuses to speak to a customer. We are not asking for an extension as clearly none of you people know what the...