Electronics Force
reviews and complaints

I have bought a cell phone from electronicsforce and I am very disappointed with the product they sent me. I trusted them because of the great reviews and great stars. The product they sent me does not add up with those great and stars. The phone was sent to me with dents on the side. phone battery does not last. For the price that they asked for it is trash it was way too expensive. They were selling it as a brand new, the worst experience ever, scamers, What a waste of time, energy and money, don't buy from them there's way to much better options

This was definitely one of the most wasteful experiences in my life— not only in money, but most definitely in time & energy.

I wanted to order this old PINK phone— Sanyo SCP-2700 Sprint.
I ordered an extra charger also.

I paid for 3 day-shipping, and it arrived 2 days later. I would've been okay with that, but I PAID for 3-day shipping.

I went back and forth with a man via email & phone—I even talked with USPS. There was nothing in my mailbox at all, and I would be told that it is there. I ha to go through the trouble of making a claim with the post office— but it just finally arrived later.

AND THEN just when I thought all this was over— As soon as I opened the package, the phone wasn't even the right color. It was blue.. How do they advertise a pink phone, and send the customer with a blue one?

Not only that— it didn't even come with an extra charger that I PAID FOR.

At that point, I was done.. I took it to the Post Office the next day, and paid $8.14 of my OWN money— JUST to send it back.

I emailed them that it would arrive on Monday, and that I wanted a full refund. I was even told that I could get a refund on the money used to send it back. "Steve" emailed back, telling me to give it 3-4 day for a full refund.

I THOUGHT IT WAS FINALLY OVER.

They gave me a refund alright— but they only gave me $103.50!

I paid $129.58 because of the extra charger THAT IT DIDN'T EVEN COME WITH, and I only got $103.50 back.

I didn't get any refund for the the $8.14 I paid to get it shipped back to New York where it came from.

I emailed them, and "Steve"replied saying that the phone was turned on— He even attached a link that led me to their policy.

That's it.

I wasted 19 days of my time & energy with this company.
And I lost $34.22— FOR ABSOLUTELY NOTHING.

I basically paid for a crappy phone through a crappy company with crappy service— and because of that, I got crapped on. LOL

I am a real person. I'm not some kind of robot or fake person— No, dude. This is real, and I should've done my research on this company.. I can't believe that (right now as I see it) there are 71 complaints in the BBB. I'll be the 72nd.

Don't let this happen to you. Don't be the 73rd.

WORST CUSTOMER SERVICE EVER. They sent me the wrong product TWICE. Then they said they'd pay for return postage, but can't manage the simple task of getting the label to me! I am disabled, which makes printing their stupid return labels (they refused to mail them) and going to the post office really difficult. They made the mistakes ... they should have picked the return packages up from me! I shop online for almost everything and never had an experience like this. They need to learn from Amazon, Wayfair, Zulily, etc. HOW TO TREAT CUSTOMERS.

They have the worst customer service I have ever dealt with.
I am one of those customers who never received their orders and is very angry.
I got no confirmation email, no email with information about my order, nothing at all. I called them every day trying to reach to at least someone, but all of my attempts were useless. It took me 2 weeks to get in touch with them. And once the phone was picked up by a very nice girl who was talking to me like I was an appreciated customer. I told her about my issue, she said she will figure it out and hang up on me. We talked ten days ago. Nothing has changed. No shipping, no item. Zero out of ten!