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CB Auto Parts and Repair Stores Canadian Tire 250 Kingston Rd E, Ajax, ON, L1Z 1G1, CA
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Canadian Tire
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Canadian Tire company logo

Canadian Tire

250 Kingston Rd E, Ajax, ON, L1Z 1G1, CA
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1 complaint
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Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 8:00 pm
Sun
9:00 am - 6:00 pm
ComplaintsBoard
D
9:04 pm EDT
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Canadian Tire - Returns Policy

this particular store in Ajax is run by low life's! I was returning an item I had purchased a few days earlier receipt in hand (purchased from the Pickering store) I had been shopping at both stores for the past 15 years and often returned stuff to either store no problem!. When I went to return this one item she tells me Oh you opened the package too bad so sad only store credit? whaaa?. then she goes on about being a franchise and privately owned blah blah blah, 2 weeks ago I went to this same store to get a price match, the manager (woman) gave me the same bs we dont price match we are a franchise privately owned... I walked across the plaza to home depot and they price matched I bought 12 of those items. When I chose to buy my online order I had a choice I could buy from Amazon (same price) and get it delivered OR I could give my money to a Canadian business (CTC) but after this experience!. NEVER and I mean NEVER will I EVER buy anything from this frigging store again. They are dead to me! AND if this is the NEW CTC policy at ALL stores no refunds if a package is opened (how will you know if an item works or not without opening?) then I will NEVER shop at another CTC again in my life! scum bags! I will go to Princess Auto, Home Depot, Amazon, WalMArt or any other reputable TRSUTWORTHY places I know they have my back if I need to return an item no questions asked!

Desired outcome: cash return not one year expiry gift card!!!!

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