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Just Brakes Complaints & Reviews

Just Brakes / customer service

Kt35 on Nov 2, 2018

I went to your store #114 on rayford in spring tx on 11/2/2018 at appx 320pm. I had a 330 appt. The manager nancy was very pushy. I explained to her what I needed and could afford. She quoted me one thing and it increased. I asked could I get caliper and brake pad replaced and come back in...

Just Brakes / brake service

Iams on Jan 25, 2018

I had my brakes and front rotor assembly and stuff replaced on a January 8th of 2017. As of last week, maybe a week and a half, my ABS light came on my brakes are grinding. I cannot see how my brakes would be bad after a year. I have tried to email, but no one has responded. I havent gone...

Just Brakes / Store number 650 fort pierce fl.

W Lisa Pierre-Toussaint on Mar 28, 2017

On 03/16/17 I went to store # 650 for brake services. Jamar was the individual that helped me and again on 03/27/2017. On both occasions Jamar claimed that the system was down and he needed cash for service rendered. I gave him $120.00 cash on the 16th and $80.00 cash on the 27th. Jamar...

Just Brakes / theft from vehicle while being serviced

Reviewer24462 on Mar 4, 2016

I took vehicle in to have brakes serviced on February 19th. 2016. When I picked up vehicle I noticed someone had been through back seat area and stolen some gold jewelry and a stainless watch.when I confronted mgr. he said he didnt think the lone technician at the time would steal from...

Just Brakes / They Crashed my vehicle while in their care

Reviewer11379 on Dec 9, 2015

On November 15, 2015 I took my family van in for a routine oil change. They told us it would be about 4 minutes to an hour, so we went to the grocery store. About 3 and a half hours later I finally received a call that the vehicle was ready for pickup, but there had been an accident in...

Just Brakes / Came in for oil change and tire rotation, left with brake problems.

Rawling on Oct 11, 2015

Do not trust this store. They create problems to make money. They put me and my family safety on the line along with everyone else on the road. on Oct 10 2015, I brought my Altima in for a oil change and tire rotation. They did there inspection and the mechanic suggests an coolant flush...

Just Brakes / Ripped Off and Abused

Robert Malone, PMP on Jul 25, 2015

I too have been hustled and abused by Just Brakes here in Phoenix. I should have walked out after the Leader AD was dismissed, however, I fell for the con in good faith and paid 4-5 times more than the ad offered. The problem developed and played out at the 32nd Street and Greenway...

Just Brakes / wasted time

chad hanna on Jan 10, 2013

i arrived at 4 pm on the 10th of january to have my brakes changed, with no hesitation they had my car on the lift and all 4 tires off the car, its now 4:15 pm, at 4:35 the manager takes me to my car and proceeds to tell me that 3 of the 4 rotors are bad and cant be machined... he informed...

Just Brakes / Brakes

LaVonne Nicole on Oct 8, 2012

STAY AWAY FROM JUST BRAKES... More like JUST DAMAGE AND POSSIBLE DEATH! Not only did they say my lifted truck was in need of changing its parts only a year later, it was as if my truck had never been fixed. Seemed like everything was wrong to the tune of $1200.00. I knew something was up...

Just Brakes / Fast talking swindlers

Moose Cook on Jun 14, 2012

II recently took my wife's car to a couple of local mechanics for a brake job estimate. I knew the front rotors were warped and needed to be replaced, I was holding out until it needed a complete brake job. By the time my wife told me her car was making a funny noise, the rear brake...

Just Brakes / unreasonable charges

Wm_Washington on Mar 31, 2012

2006 Saturn Ion 3 Vin F. 3/31/2012 Brake hardware kit - Retail $7.50 JB charged $42.50 ea (x2) Rear shocks (Monroe)-Retail $31.99 JB charged $69.00 ea Ft struts-Retail $133.00 ea JB Quoted (declined) approx $300+ pair Brake Pads-Retail range $20 - $61. JB charged $53.88 for unkn brand/quality. Ft...


Mariaroche on Mar 2, 2012

Just Brakes' has a Business Model of consistently commiting consumer fraud against customers; they are not interested in repeat business, but their model focuses on RIPPING OFF customers including Women, Elderly and anyone else they can "con". I had an experience where they promised a...

Just Brakes / Legalize Con-artist

Geno 321 on Dec 19, 2011

STAY AWAY FROM JUST BRAKES…!!! The first time I went in I knew my truck would need some work. Total bill was $580 for repair, replace, and service my truck. Which consisted of new Rotors, Pads, Repair Front Calipers, Fluid change, and hardware, Okay fine, I knew that going in. Paid...

Just Brakes / Rip off artists and liars

dallasmsl on Oct 13, 2011

Long story short: I have a 1993 Cadillac Sedan that I bought from the son of a little old lady in Oklahoma who had passed away. The brakes were not making any noise or having any problems but just to be safe, I took it to Just Brakes for them to inspect. They came back with a repair bill...

Just Brakes #604 / Unscrupulous practices

Larizon on Oct 12, 2011

This is in response to an article in the St. Pete Times online article posted 22 June, 2004. I had a wear indicator squeal from the front brakes of my 99' Blazer with 52, 000 original miles on her. I go in to ideally change the pads all the way around the vehicle for their advertised price...

Just Brakes / Simply unbelieveable!

Diamond Jim on Jun 27, 2011

OK...I am the LAST one that falls in behind the masses to rip some poor business guy or Company in an online forum, especiaally when the posts tend to be on the somewhat hysterical side...BUT! I needed simple pads replacement recently...2003 Isuzu Rodeo LX, Super well maintained. I am a...

Just Brakes / Old ladies - please do not go there

Klopae on Jun 21, 2011

I'm an old lady - I was actually afraid of the employee who took my order. I said yes to $275 estimate that he gave me to replace my car's brake pads before he actually looked at the car. I did not expect to pay $99.98 since I always knew that $99.98 price was impossible. I...

Just Brakes / EX manager immorral acts

J on Jun 2, 2011

I use to be a manager of a just brakes location. you want to know the funny part. I KNOW NOTHING ABOUT BRAKES. The reason why i got the original assitant position is because i have a sales background. Now ask yourself this question why would a legitimate brake shop need to hire salesmen...

Just Brakes / Scam Rip-off

HopewellKat on May 28, 2011

Just Brakes in Conroe ripped off my son who is on a college student's budget. He went in to replace squealing brakes and left $200 poorer WITH SQUEALING BRAKES. Complaints to the corporate office offered no relief only the suggestion that it was our own fault for "agreeing" to...

Just Brakes / Avoid the scam

Bdm on May 16, 2011

Went to a Just Brakes in Houston, on HWY 6. They took my brakes apart, had me come into the garage and quoted me $800. I said I wanted a second opinion. They told me they didn't know if they could put it back together because they broke some part taking it apart. I didn't say...