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Consumer Complaints & Reviews in Pigeon Forge, Tennessee

Dollywood / train

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Lyndawylie on Dec 17, 2018

Me and my family came all the way across the park to ride the train. This was the only thing my son wanted to do. Hes 11. We were told by multiple employees the train ran every hour on the hour. When we got there 20 minutes until 8 we were told it was running early because of a parade and...

Capital Resorts Group / target the elderly

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Disgusted 365 on Nov 10, 2018

Capital Resorts are not only a bunch of liars they also target the elderly. How many of you are over 60 yrs of age? I can't believe there is not a class action suite against this company. My suggestion for others RUN stay away from this company!!! By the way how your contract state...

Mountain Vista Pigeon Forge Parkway / motel room 709

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Bobby seals on Nov 10, 2018

6:30 last night 11-10-2018 and 6:30 am [protected] cold showers the desk clerk goes and turn the hot water on after a hour of a cold shower again so 2 cold showers and Burt the owner priced me $100 a room the night girl charged me $120 after I threaten with a civil suit and the...

Super8 / reservations

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Michelle Prinkleton on Nov 3, 2018

I book reservation for super8 in pigeon forge Tennessee the policy say that there is no prepayment need just give credit credit to hold the room and it will not go thru your credit card account will the super 8 in pigeon forge tennessee ran my card before i got there after driving 3 hour...

Dollywood / dollywood park

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Donald Sharpe on Oct 12, 2018

I brought my family of 6 to Dollywood on Thursday, Oct 11 initially. We had been told by family and friends and even merchants in the area that paid admission after 3 got us in the following day as well. We got there to realize that that policy was no longer in place but decided to pay the...

Bluegreen Vacations / vacation/travelers plus

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AmandaJS on Sep 14, 2018

I first purchased Bluegreen 5, 000 vacation points in July of 2017. A year later I finally had time to travel to my owner orientation and I was pressured into buying 10, 000 more points after I said no about 30 times. I tried to use some points before they expired and was not able to book...

Mountain Melodies Inn / filthy conditions

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Cheryl Chappell Craig on Jul 30, 2018

On 7/28/18 I checked in with my family to the Mountain Melodies Inn. Hallways, elevator and common areas of the hotel were dirty, in need of maintenance, and carpet replacement. Upon entering the room there was a disgusting smell that can not be described. Lights above the bathroom sink...

Dollywood / obscene language used by shuttle language with children aboard

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John S Lewis on Jul 28, 2018

I visited Dollywood with my two 10-year-old grandchildren on Wed-Thu, July 26-27. I had paid for valet parking and parked in the designated area and waited for a shuttle to take us to the Dollywood gate. We were picked up and were the only passengers on the shuttle. During our drive to the...

Dollywood / injured on amusement park ride

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Stuart Rae on Jul 26, 2018

incident- 7.4.18 The first ride we went on was the Mountain Slidewinder. I was in the font of the ride with two friends behind. This is a long water ride that doesn't have a belt or someway to stay in the ride, you have to hold on. At some point in the ride I lost my handling on the ride...

Super 8 Worldwide / hotel room not being handicap accessible

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Rosie David on Jul 21, 2018

July 3-July 10. My 77 yr old mother, my brother and myself stayed at the Super 8 in Pigeon Forge Tennessee on Pickle St. When my mother made the reservations she asked for a handicap accessible room on the ground floor. As stated above my mother is 77 yrs old and she is overweight and ha...