Brother Industries complaints 2
Want a Return 1. Purchased 2 of these devices, found the TONER to be VERY TOXIC. 2. Computer screen keeps reading "Reload paper in T1". The paper tray is full. Please advise re: RETURN. Brother has been reported to Federal Bureaus in Washington, DC, waiting for responses. When speaking to someone in the Executive Offices, the reply was, when trying to initiate a return, "WE STAND BY OUR PRODUCTS". Thanking you in advance.Read full review of Brother Industries
Brother Industries - Poor product, poor customer service
Do not buy brother. I bought an all in one printer, which supposedly includes scanning. I have not been able to figure out how to scan documents into a pdf file. I looked at the manual, which said look at the CD. I looked at the CD, which said look at the website. I looked at the website, which said write us. I wrote them, and got instructions that didn't work. I have tried calling but am placed on interminable hold. Do not buy from this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
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