I purchased a pair of Revo Converge sunglasses on October 8, 2016 at the Sunglass Hut located in trhe Summit mall in Fairlawn, Ohio. I have since taken those unglasses back to this located twice for adjustments. This past Saturday, July 6, 2019 at 2:00 P.M. I again took my sunglasses back...
Hello,
I just wanted to express my disapointment as a customer my experience at the pickering town center location was nothing but horrible. I was served by an accociate by the name of Alysha. The first time i went in no one was on the floor for 2min then when Alysha and another accociate came...
To whom it may concern, my name is David I've been a very happy satisfy customer with most of my purchases from your company up to my last purchase of two weeks ago at one of your store inside of Macy's at lakeline mall. I purchased a pair of Versace for my wife vacation trip which...
Today I left work to meet my daughter at your Ridgedale Mall store in Minnetonka, MN. Upon arrival at the store there was a note on the door saying: "On Break - Back Soon". We waited about 30 minutes - the store still didn't open. Not even the courtesy of a time they would be back on the...
I returned a pair of Prada mens sunglasses to your Centerra store in Loveland Colorado March 12, 2019 in the amount of $369.33... receipt #1044535, store 3504C. I was told to give it a few days for the return amount to hit my account. I waited a week and called Sunglass Hut to ask where my...
Last night my family and I were at the Sunglass Hut 5707 located 8200 Vineland Ave, STE 1701, Orlando, FL 32821.
The salesperson by the name of Victor accused me of changing the price on a pair of sunglasses I was purchasing. I found this to be very insulting as my mother whom wa...
My name is Adrianna Arian and I was in one of your stores on 12/23/2018 around 5pm. I had the intention of purchasing a pair of sunglasses. I tried a pair of sunglasses and asked your sales person if he thought they looked good. He responded in a snarky manner, " only if you buy them." I...
It looks like Sunglass hut is running a scam by charging customers twice for the same transaction & prolonging the refund. I have read about this in several customer reviews. It cannot be a glitch in the system that cannot be rectified for such a long period of time. They charged me twice...
I got here exactly when the mall opened which was 10 am and I wanted to check out a pair of ray bands and nobody was there so I waited and waited and after 30 minutes I walked away and just went to Lens crafters. I just think it's ridiculous that nobody is attending the sunglasse...
I did experience the worst customer service ever
The sales representative was very rude I did email and submit the complaint more than once and I did ask if anyone can give me a call back and nothing totally being ignored
If you don't care about the customers and their complaints why even...
Hi yesterday just bought a new Oakley sunglasses $163, 00 on Sunglass hut store on Hillsdale mall and after the payment the Salesperson (Mirtha) just gave me a small Oakley bag without the boxe and wiper. She told me is a new policy from Oakley and if i want all the stuff I have to paying...
I recently bought a rayban sunglass from sunglass hut branch at Al Abdali Mall in Amman and to be exact on Feb 27, 2018 at a price JOD 177 and i was told that you can exchange it within a year with 50% discount toward a new one of what was paid. I went to Sunglass hut branh in Galaria Mall...
I bought a pair of sunglasses at sunglass hut located at Macys in Vally Fair mall, so far it's being the worst experience I ever had with a retail . I work A Macys location one of my first jobs, and work retail previously. But never experience such poor customer service . The employees at...
To whom it may concern,
I bought a pair of Giorgio Armani this last winter from the outlet collection at Niagra in Canada.
I was told that the pairs had polarized lens and they were heavy duty sunglasses. Unfortunately I was shocked when I was buying my summer sunglasses and the sales person...
Would like to first mention how I very much enjoyed my purchasing experience with all employees at the store location mentioned in the title of this email.
I was advised during the purchase of my glasses that i would need to bring in the physical coupon (Sun Perks Member Exclusive coupon) to...
Dear team,
Please be informed that i have purchased a sunglass of Ralph Lauren on 10jun2018. After two weeks, coating on glass have started coming out. I went back to showroom to clear this issue. Firstly they were not admitting that coating started coming out. Secondly they have informed...
Hello,
I'm a Portuguese client who bought a pair of sunglasses at Gatwick airport in 17th May 2017.
I told to the Sunglass Hut employees that I was not interested in the exposition pair so they didn't sold me the one from the store. Instead, they picked up the exposition pair from Ray...
The disaster began when I visited a local store, and found a pair of sunglasses that I would like to purchase. Store informed me that they only had the display unit in stock, so the rep went ahead and ordered a pair of sunglasses to ship to me.
Upon receipt of the order, I changed my mind, and...
I ordered 2 sets of Oakley sunglasses from this website. The order was prompt and the items were sent as described except that when it went through our border control it was confiscated, due to the fact the glasses were inspected and found to be fake. I originally thought this was an...
I ordered a pair of sunglasses over 4 weeks ago. They have not arrived. I have sent a number of emails to sunglass hut customer service and keep getting the same email back, saying 'they will come soon and customer satisfacetion is our number one priority'. I have received no...
I ordered a pair of sunglasses in April 28 2012. They took a month to get here and when they did they were:
Not the model I ordered
Scratched
Inferior quality (the lens has cracks all across them)
I contacted them 4 times by email about the delivery of my order (tracking number provided...
This is a website company clearly based in china they sell sunglasses under the name of the sunglass giant Sunglass hut but little did I knew they were fake. Someone told me sunglass hut was having a sale and I unfortunately found this site upon google. The website describe as 90-95% sale...
I received as a gift a pair of sunglasses from Sunglass Hut in New Orleans that cost over $100.00.
After Hurricane Katrina I had to move to Atlanta. The sunglasse arms became loose and I was afraid
if I tried to tighten them I would break them. So I, therefore, was in the Atlanta airport and...
