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Consumer Complaints & Reviews in Ankeny, Iowa

ADT Security Services / adt equipment & customer service

ShannonMT on Jan 4, 2019

I received and was able to speak with the person from number [protected] today (9/5/18). She stated that the equipment was not ‘ADT's' equipment. She stated that since it was through an ‘authorized dealer' the previous owner ‘owns' the equipment and so it went with the house when it wa...

Ford Motor Company / 2015 ford taurus battery terminal hub

Amy Snowden on May 14, 2018

The positive battery terminal casing completely corroded to nothing. It was all gone. That was keeping it greased every 6 months. This also left me stranded 30 miles from home as it could not be jumped or anything. The car was completely inoperable. Is there a recall on this part? Is hi...

Sun Tan City / request to change membership level did not happen

Cathy Newton on May 10, 2018

I was upset that my membership level did not get changed for the next month because the employee failed to tell me that she couldn't make the change until she verified my credit card. I went to my car just outside the door to get my CC and when I came back in the employee was helping...

Target Brands / black friday phone customer service

kellie j on Dec 18, 2017

The item is 1720936, Graco Car Seat - color studio. I called on 11/28/17 to inquire about stock availability for this item. I mentioned that I was planning on purchasing this item in a different color because the one I wanted was out of stock (studio color), so that I could exchange if the...

Village Inn Restaurants / manager aisha ewald at the village inn in ankeny, iowa

Cheryl Pittman on Nov 29, 2017

Our family has frequented the Village Inn in Ankeny Iowa weekly since it opened. We have enjoyed the menu variety, good quality, and friendliness of the staff. Turn over has been high the last several years, but that's the way things go sometimes. Our complaint was the way a manager...

Woodsprings Suites / employee/manager interaction with customers

Wayne A Yergy on Nov 28, 2017

We being my wife, 11 year old son, dog, and myself checked in the night before last (Sunday night) and we got up this morning around 9am and went to work and my son and dog stayed at the room and around 12:30 pm today we received a phone call from a police officer that is standing in my...

Panera Bread / workers so rude.

taylor a on Oct 19, 2017

My pet turtle is certified as emotional support due to severe anxiety. The boss lady told me to get them out of her store when I was ordering my food and when I explained why I had my turtle she rolled her eyes. When I was eating I heard her talking to a worker and said “Is the [censored] with...

Century Link / customer service/billing


August 16, 2017 I was told by your rep. Aurora on 8/1/2017, when I asked for our change of location to be processed, that there would be NO CHARGE for the modem or the tech fee when our service was turned on again at our new address. I have talked with your customer service people 3 times now...

Panera Bread / service and store north ankeny iowa

Rebecca Ryan Albert on Sep 25, 2017

After sitting in the drive through without moving for 15 minutes, I had a bad feeling about the service and would have left had there not been a car behind me. There was a car behind me so I couldn't leave. No way to pull out of the drive through once you are pinned in. Once at the window...

Dollar General / online coupons

lucyandkatiejasso on Sep 24, 2017

I shop Dollar General locally very often. I also have the app that allows me to use mobile coupons. This is the second time this month I have been to the exact same store and I was told that either I couldn't use the mobile coupons or that they didn't have any control over the mobile app...