I subscribed to Better Homes and Gardens magazine on March 20, 2019. I paid $36.75 (Receipt #[protected]). By May 18, 2019 I still had not received a magazine, so I emailed asking...
Received an email today from Meredith:
" Auto Response by (Administrator) 07/16/2019 06:21am Notification of payment received ( incident [protected]).
We have received your email and it has been forwarded to a customer service rep for review and resolution. We understand that your time is precious so we appreciate you taking some of it to write to us. We will get back to you as soon as possible.
Meredith Customer Service
Curtomer By Service Email (Corve' Ransom) 07/16/2019 06:21am"
I have no idea what this is about and it does not state anywhere in the email. I find it strange that I am blocked from copying the above, that is why I typed the exact email sent. Also, not knowing what they are talking about I picked "websites" as a catagory. Is this a scam email?
Auto-Response By (Administrator) (05/27/2019 06:34 PM)
Thank you for your message. Your e-mail has been submitted to a customer service representative and will be taken care of within 48 hours. Please do not reply to this e-mail. If we need additional information, one of our representatives will contact you directly. Thank you again for contacting Meredith Annual Books.
Customer By Service Email (Diane Pfile) (05/27/2019 06:34 PM)
Account Number [protected]
I got a slip for a free subscription for better homes and gardens with a product i purchased. It's been 3 months and all I get are daily emails and junk from them. I've emailed customer service more than 40 times, always get an email back saying "a customer service rep will write back" but I never receive anything. This company is complete [censored]
I returned the book eat this not that but have not received a refund of $15.00 or an acknowledgement that the book was received the book was returned to meredith annual books, 1550 e. washington ave, ste 1, des moines ia 50316, on 19 feb 2019 and received in des moines ia on 25 feb 2019. the offer stated a 100% money-back guarantee, satisfaction guaranteed or your money back. I sent a $15.00 check with the order card request. I would like my $15.00 back please. meredith books needs to honor their promise. thank you.
4201 avati dr
San diego ca [protected]
Magazine subscription purchased in july from The Meridith Store Online and my mother has yet to receive the 1st issue. I called customer service and the agent insisted I haven't...
I paid a year subscription, Receipt #[protected] in July this year and so far nothing received. I called customer service number and sent multiple emails no answer yet. The phone calls are answered by operators that ask you to call other numbers which don't even have my information. The site has no information or way to track your orders. This company just takes your money and does not deliver. I felt rip off. I don't recommend this company at all.
On Dec 20, 2017 I received an email notification that I had subscribed & paid for Family Fun magazine. And another email to the same tune for Parents magazine. I hadnt signed up for either. Since it said paid, I checked and have since been nervously checking my credit cards for these amounts, but dont see them - which is the good news.
I logged into the website & was shocked to see my mailing details down to my apartment number all filled out for me! I clicked unsubscribe as quickly as I could. I have still received Family Circle, Parents & Family Fun magazines despite never signing up for them, and additionally I have gone in and unsubscribed for these. My customer number is [protected].
Please help me - please DELETE my account from your records. And please unsubscribe me from all magazines ASAP - I want to stop receiving these right away!
I never ordered this and none of our family are diabetic so why would I order it.. It came today and it is so frustrating. I do not want this and am returning it unopened... A/c...
I have several times tried to cancel this subscription for the Quilt Lovers Favorites and still I receive books related to this subscription. I do not want to receive any more books from you and want you to stop sending these books to me. I just received a book for Quilt Lovers Favorites #16 which I did not order and will be sending it back unopened. I will not be paying for the book since I did order it or approve it's shipment. My Account number is #[protected]. Do NOT send my another bill since I will be sending it back unopened via the US postal service. I do NOT want to receive any more of these books.
Re: Cancel order #134700 (KMM97994949V61540L0KM)
On April 22, 2017 I made an online magazine subscription only to realize the Canadian site was charging in US dollars and immediately cancelled my subscription.
On April 24th, the day the charge of $38.76 US was posted to my credit card I also received a letter from Bridget at Meredith Store Customer Service saying my credit might be a couple months in the works.
On July 10th I sent another email as the credit has still not appeared on my credit card and on the 11th received a note from Tracy at Meredith Store Customer Service saying the credit was applied to my card on May 1st. I requested she look into that again as there is no record on any of my statements as having received the credit to this day. Unfortunately, no one from Meredith has responded.
I have just spoken with my credit card company who confirmed the credit has not yet been received and will now dispute this on my behalf.
It is unfortunate that Meredith Store was unwilling to provide appropriate customer service without my having to go through these numerous emails to finally lead me to have my bank intercede on my behalf.
Extremely dissatisfied with Meredith Store
I received a book called Eating Healthy to Lose Weight that I did not order and after getting online and seeing how frequent your company has done this my lawyer friend feels a large suite for fraudulent practices should be brought against your company. I will pay for the stupid book since I opened it but I better not receive any further correspondence from your company or Better Home and Gardens or I will enlist the services of my lawyer friend along with the thousands of people with testimonials online that have encountered the same scam from your company. How shameful.
December 30th I ordered my daughter a magazine subscription. I was given a order number and said they would send me a confirmation to my email. I never received a email and have...
Ordered 2 cooking magazines and 2 cooking books on line from themeredithstore.com on Jan. 24, 2016. order# 123812. Received 1 magazine and 1 book. Called on 2/19, [protected]...
Payment check #[protected] was sent to Diabetic Living Recipes on 4/3/2015 and delivered on 4/07/15. Funds where withdrawn from my Bank of America on 4/7/15!! What is wrong with your...
I was sent a invoice and magazine that I did not order and was told to pay for a full subscription. The invoice says " Thank you for ordering Do It yourself Magazine, ... As requested when you ordered, we we have attached an invoice". I made no such request for this magazine and if this was sent to someone elderly like my mother they would feel as though they would be forced to pay. I am considering a lawsuit for the people versus Meredith Billing Center.