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Consumer Complaints & Reviews in Fontana, California

SuperDealUSA / online sales through amazon

Le
Jan 10, 2019

I ordered a Zenchef Pro hot air fryer from SuperDealUSA in Fontana, California through Amazon.com. It arrived Dec 5 and was opened Dec 25 on Christmas day...The fan did not work. I contacted the vendor the early part of January through Amazon. They responded asking many questions about the...

Costway / 4ft fiber optic christmas tree

Ka
Jan 6, 2019

I was sent a defective tree which has exposed wires and sticky with tape. The product is a mess and it was noticeable that this item had been returned by another customer. Inside the box was a note from a woman in Florida requesting full credit. Extremely disappointed with your...

King.com game- Pet Rescue Saga / pet rescue saga game - 19 gold bars lost

Ca
Nov 15, 2018

Date of incident: October 29, 2018 I was playing the game Pet Rescue Saga and wanted to past a level(I think it was level 264) on the Pet Rescue Saga on Facebook and I lost 19 gold bars because the game froze while I was playing. Please return/refund my gold bars. Thanking you in...

AutoZone / the manager was very rude

Do
Oct 23, 2018

16075 Sierra Lakes Pkwy Fontana, CA 92336 United States If I could give this place no stars, i would ! I called in today because I needed assistance with my warranty. I changed my number twice since I made my original purchase and I do not have my receipt . I called and the person who...

The Avenue / customer service

Si
Oct 11, 2018

Ordered some things on line. Picked them up in store. When I checked the items, one of the items was too big. Tried to return it while I was there. The girl that was helping me at first was nice. Then the manager came out from the back room. And started smarting off. That I need to send...

Best Buy / online order

Sh
Sep 12, 2018

I pre ordered a game from best buy and was told i would receive it on the release date 9/7/18. I was then told there was a delay and it would come by the 11th. The 12th came and i still had not received it and it had a new delievery date 9/13/18 so i contacted ups to see if i could pick up...

Kaiser Permanente / the follow up appointment regarding my post surgery condition and status.

Al
Aug 31, 2018

My gallbladder surgery was performed on 8/23/2018 by a Dr. Hoe. Prior to my release I was instructed and even given papers on the follow up appointment that was scheduled for me on 8/31/2018 at 8:45 am . This call never came and I called Kaiser askIng what happened because as it turns out...

KingLinen / inventory on site is wrong, customer service is rude.

Le
Aug 30, 2018

I ordered several comforters from their site, and a few days later they cancelled part of my order without notifying me. I only realized it when they refunded that part. When I requested that they just cancel the entire order and give me a full refund, they stated that it was my...

Vons / bakery

Je
Aug 28, 2018

I ordered a small cake to bepicjed up for the next day by 11am. I was quoted 9am. Perfect. I went to work and left my work at 11:20am to pick up the cake. I called that morning at 9am to ensure they had my order. I walked to the bakery at 11:25...no one was in sight. I waited 5minute...

LetGo / 14k gold chain

Re
Aug 15, 2018

Hello I made a transaction with a Letgo user by the name of Chris Paul. I had posted a 14k gold mens ring and Chris Paul offered a trade for a 14k gold chain which turned out to be fake as it was tested at a local gold buyer shop. I have Chris Paul's cell but he does not reply to my text...

Camel.com / mobile website coupons are a joke. work when they want to.

Ni
Aug 1, 2018

Need to update what's stores will take your coupons on the mobile site not for the customer to drive around and find out who take them. Or op out after they get scanned. Need to bring back monthly mail coupons. Sometime there website works a lot of the time it dosent. You end up fale...

WinCo Foods / most unfriendly store and employees

He
Jul 24, 2018

I am regular at this store now that I have moved to the area, I used to be live in Apple Valley and I loved WinCo!! The Fontana store customer service in horrible all the way up to management. Today I checked out with cashier Brian F After standing in line behind three people, he didn't...

Marshalls / management at marshalls 15022 summit ave fontana ca

Va
Jul 18, 2018

Good Evening I would like to share my experience today at Marshalls at the summit location in Fontana. I shop at this store frequently I purchase anywhere from shoes clothes to Home Dept Items including "Rae Dunn" I know you guys have policy's for Rae Dunn since the craziness started and I...

Grubhub / customer service/delivery

Ni
Jun 20, 2018

I placed my order at 6:55pm and did not receive my order until 8:20pm. I called the restaurant since I magically couldn't track my food on the app. The restaurant stated my order had been ready for pick up since 7:02pm. So then the app tells me they are waiting for the restaurant which wa...

Dollar Tree / discrimination

Sm
May 26, 2018

We are customers in the Dollar Tree Store 15232Summit Avenue Fontana CA. Their was a store associate that was very rude to us and refused us the right to use the restroom because they were going to close in ‘10 minutes.' We have been customers here for years and the treatment we received i...

Kaiser Permanente in Fontana California / lori associate for kaiser permanente in the pulmonary department

Rs
May 8, 2018

To whom it may concern my name is Ronald Spencer I've been a Kaiser Permanente member since 1999 I have a serious diagnosis since 2011 I've been having FMLA since my diagnosis I'm making a formal complaint for the Kaiser Permanente in Fontana pulmonary Department her name is Lori employee...

Del Taco / drive through

Fr
Apr 29, 2018

I ordered 2 quessadillas and there was no cars in front of me or behind and they made me park. I went earlier to a a Del taco on sierra avenue and they were crazy busy but they didn't park me. When I was given my food I did get an apology but she came across rude. She quickly rushed back...

Autozone in Fontana / customer service

Os
Apr 19, 2018

The women you have working there or too busy doing other things like horsing around and not being professional. I was late to work because my battery from my vehicle needed charging because my girlfriend left the inside lights on and it drained my battery to 20% so I decided to take a 10...

Starbucks / starbucks (fontana, ca on citrus and foothill)

Ck
Apr 19, 2018

Beware of this starbucks when buying any type of gift card. They are notorious for not uploading gift cards, asking you if you want a receipt and then if you don't get a receipt and keep it... You're out of luck. I brought a gift card from this starbucks on 03/30/2018 for $10 that was a...

Costco Wholesale Corporation / customer service

Ds
Apr 4, 2018

I am not pleased with your fontana warehouse. They made me feel stupid and like I am wasting their time. I work 6 12 hour shift a week and I stop by there before heading to work. Well I didnt know my card expired 3 days ago. I asked if I can still get the 1 bag of dog food and I will be...

Pizza Hut / customer service and poor quality of pizza

Sa
Mar 8, 2018

The Pizza Hut Stuff Crust pizza is my favorite. But today, ordering was a challenge. Customer service was very poor and once I received my pizza the quality wasn't what I expected. Brian / store manager at #024851 in Fontana took my order. His tone was so unfriendly it distract ed me to...

Allstate Construction Inc / fraudulent contractor

On
Feb 8, 2018

Richard Gonzalez advertises his company, Allstate Construction Inc, as being "Licensed, Insured, Bonded" but neither it nor he are licensed, bonded, or insured. Thumbtack removed his account. This company has been advertised on facebook, and may be on other platforms. Multiple complaint...

AT&T / service - direct tv telephone and at&t live chat

De
Dec 26, 2017

On December 18th 2017 I called Att&T because we were to receive a new TV for Christmas. I called to get a genie upgrade and connect our new tv. 3 reps later, 2 that had terrible accents I finally got a appointment... 30 minutes for a 5 minute order...I had to cancel-reschedule the...

Omaha Steaks / meat order

Ra
Dec 17, 2017

The MEAT was very defrosted and maybe spoiled the order was missing almost 250$ worth of meet and they had mixed up some meats so I called omaha steak to tell them that my Order was missing items and they mixed up some wrong meats I also explained that the meet was very defrosted The...

KingLinen / Lucca Navy Comforter Set

Fr
Dec 14, 2017

My item number: CF03414-NAVY-CK, it's a comforter (8 Piece Lucca Navy Comforter Set Cal. King). I got an email stating that it was shipped on the 25th of November, plus I paid for an expedited shipping. Expected to receive it by the beginning of December or a little later (2-3-4 of December), but...

CVS Pharmacy / CVS Health / im complaining because I went to the cvs on 16049 baseline ave fontana ca 92336 and I didnt like jesse attitude

Yo
Dec 8, 2017

Well i had a coupon that took off $3 from a detergant but once i gave him the card and coupons i told him why he didnt take the $3 off and he said he didnt know if i didnt like it he didnt care i just wanted to say that when i go to the store i like how some people have good attitude but...

KingLinen / Shop elsewhere

Ni
Nov 21, 2017

I ordered 2 blankets for my kids and was promised that the items woulв be shipped within 48 hours and I would get them by the beginning of November. Today is November 21st and nothing arrived yet. Judging by the order status on the website, the blankets have never been shipped. But customer...

Boost Mobile / ordering an iphone 6 plus online.

Ky
Nov 8, 2017

I recently ordered a pre own iPhone 6 Plus on November 3rd and I just got it Monday morning and it has a couple of issues. First off when I took it out of the package the phone was bent and when I turned it on the screen had lines going through it and also it freezes and glitches time to...

Carl's Jr. Restaurants / service

De
Oct 21, 2017

On 10/21 at 9am I walked in about to order food, but my daughter stated she had to go to the bathroom really bad so I figured I'll order after taking my 3 year old to the bathroom. After a few minutes being in the stall someone was banging on the door I told them to hold on, a few second...

Bank Of America Corporation / claimed money

Le
Oct 7, 2017

I filled a claim like two weeks ago about two different transactions made on my account (***8512) with the amount of $89.95 and $89.95 and the claim no is [protected], and those money was returned to my account, and I was issued new ATM but to my biggest surprised, I woke up this morning...

WSS / backpack

Ma
Sep 25, 2017

Bought 50dollar bp and started to teat after 2daus and got new one I only had it 3 weeks and is tearing all around every day I got to sowit for school i for my self 50for a bp is a lot but my son loves Jordan Brand and is for school the store won't help me since I lost the receipt...

Freeway Insurance Services / sign up, and money return

Av
Sep 5, 2017

I called on August 31st to get a quote by Anthony in the Fontana, ca location. I gave him my bank information with the understanding that I would not be charged until I sign the and faxed the paper work he was emailing me. I never received the email. But I was still charged to start a...

Circle K Stores / store and gas service

Li
Aug 30, 2017

On August 29th, 2017 at 9:30 pm, I stopped at Circle K to gas up my vehicle. The pay at the pump didn't work so I went inside stood in line and paid $30.00 dollars inside for gas on pump number 7 with my bank card. The attendant applied the gas to pump number 11 instead of pump 7. After...

Kentucky Fried Chicken [KFC] / service

Pi
Aug 30, 2017

I went to the location at 14570 Baseline, Fontana Ca. on 08/28/17 at approximately 1945 hrs. I went through drive thru and ordered 2 number 2's. I get home and go figure, they screwed it up AGAIN. They gave me a wing and a thigh when it should have been a wing and breast, xtra crispy...

DirecTV / final bill

St
Aug 9, 2017

In February of 2017 I had to renegotiate my plan so I wouldn't be paying more than $60 a month. I spoke to a cs rep. She said she was able to get it for less than $50/month. I said great. March bill was less then April my bill jumped to $90. I called and they said whom ever I spoke to...

Circle K Stores / cashier

Ma
Aug 1, 2017

My daughter and I came in to buy 2 sodas on a hot day. We paid the total which was less then $2 with change. My lil one had 4 quarters and 10 dimes. The cashier rolled her eyes, huffed and refused to look me in the eye. I said thank you and as we were leaving she made another huff sound a...

Stater Bros Markets / meat dept refusal to slice some meat

Ma
Jul 10, 2017

I asked the Meat Butcher to slice some 2 inch rib eye steaks into 3 slices because I need to use it for a church fundraiser for 150 people. he refused to slice it for me contending that the price of meat does not change. I told him that this is for a fundraising for a church and it is more...

Aaron's / customer service and contract

Kr
Jun 5, 2017

So I was givien a quote on a King size bed and bed frame and I put the money down that day when I went back a few days later to sign the contract it was different than what they quoted me and agreed on So I immediately went back to the store the same day to fix it and they told me don't...

Living Spaces / couches/warranty

Va
May 31, 2017

So we purchased 2 couches from living spaces last year. The couches started falling apart the springs popping through the cushions the wood exposed just horrible. Anyways we filed a claim and got no response after about a month we contacted living spaces. They told us that they we needed...

LetGo / fake money

Ja
May 30, 2017

Hi I had sold my Motor bike for 200. The guy came and I noticed he blocked me before he got here so I thought it was wierd. He gave me the money and took off real quick. So when I checked it he had gave me fake money. I don't know what to do. He's name is Ronnie Nunez on let go. But I...