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Skype Customer Care Service

Skype Technologies

3210 Porter Dr
Palo Alto
United States - 94304-1214

Customer Support Phone Numbers

+1 650 493 7900 1 1
+1 352 266 3955 0 0

Skype Complaints & Reviews

Skype / Skype call phones

jjmac5507 on Feb 15, 2017
I have often used Skype to call phones in the USA from the UK. Suddenly I was unable to do it. I was pretty sure I had credit left (I usually buy in £50 chunks) but it said that my credit was not "activated". I followed the instructions to reactivate it and then bought another £10 of credit...

Skype / I can't see my girlfriend

andrew charlotte on Jan 10, 2017
Please sort skype out its been f###ed up twice it wont let me see my girlfriend and see cant see me it annoying 10/1/2017 is when i she lives in henley and i live i cornwall so please fix it asap your a good company but this is stupied the great thing is shes comeing to see me on friday so...

Skype / Skype video not sending

Jessus on Jan 10, 2017
Hi, I am a regular user of Skype and have used it with no problems thousands of times. Today, when Skyping with a loved one, we discovered that whoever hosting the call can see the other person's video as well as their own, but the person not hosting the call can only see their video. Both...

Skype / Skype chat

Aneedh P Nair on Nov 18, 2016
Dear sir I am Aneesh p Nair.Before I am using skype paid service.Few months back iam not using your service eventhough still you are deductiong the amount from my icici debit card account.Username aneesh aneesh.pnair.I wish to stop thus and iam loosimg my mkney 2 times now.Kindly help...

Skype / Why has skype gone wrong since windows 10 was introduced

Ken Nevins on Nov 14, 2016
cant call ppl.freezing cams .cams whont open .internet connection bad to this is only like this on skype since installing windows 10.know as i use skype for work .skype has cost me at lest £20, 000 pound so far due to it freezing and nor working .i amm going top sue microsoft and skype for...

Skype / Unable to access account

Richieg on Nov 7, 2016
I recently received an email saying that my account was suspended due to unusual activity. I have tried to get it reset using the online form, however, every single time I submit the form I get an email stating that I have not passed the security check. What baffles me is that this is in...

Skype / Accounts management

Esmon George on Oct 30, 2016
My wife and I had separate Skpye accounts until last week we found that they had somehow merged; for verification I had codes sent to her email/mobile and password changes affected both of us. Over a series of emails and service requests, Skype refused to acknowledge the issue and gave...

Skype Technologies / Not easy

Lauren Zion on Oct 29, 2016
Skype is not easy at all! I first created an account, and that went okay. After that, I tried to add a contact to call. It took me 20 minutes just to figure that out. After I had gone to all that trouble, it told me that "the platform I was using wasn't supported." I was determined to make...

Skype / Payments made and unauthorised payments made (Legal action pending)

DeborahJC on Sep 29, 2016
I have made payments to our Skype Account which does not show the credits being applied also unauthorised payments made. Have searched all of the net and can not find a direct email, contact details for Skype, only Skype Communityl. Trying to resolve or liaise with someone. Or have no alternative to speak with Cyber Crimes Unit and Legal Action Pending.

Skype / Skype International calling subscriptions (mobiles and telephones)

Mohamed Rifkhan on Sep 28, 2016
I bought a subscription to call my country and when the call connects it gives me a muffled sound and then fails immediately. Minutes are deducted from my subscription though, with me not being able to reach the person I wanted to talk to. Customer support was so slow to fix the problem and...

Skype / Unable to use skype

Nanette De Ville on Sep 20, 2016
I was able to use SKYPE reasonably for some time then started having intermittent connection problems then they became worse so I decided to delete SKYPE and reinstall I could not reinstall, I cleared everything from skype from laptop and still could not reinstall. Eventually I managed to...

Skype / Payments and customer support

47racefan on Sep 13, 2016
I set up a new Skype account on 29 Aug 16 (on my iPad). On 30 Aug, I used my credit card to put in £3.99 as requested, to ge me started. They then suggested I put more in and they would alert me when it was about to run out, so I put in a further £10. On 30th Aug I received an email from Skype...

Skype / Translator

pain in the rear on Jun 8, 2016
on the 8th June I was video calling my girlfriend who is called Marina and only speaks Italian and Skype translator called her Valentina!!! Thanks a bunch Skype for losing the girl of my dreams, please send me an e/mail to help resolve my problem so I can let my girlfriend see it was the...

Skype / Refunds

Christine Allan on Jun 8, 2016
Skype - date of incident 8 June 2016. Skype name: chrisa1uk My Skype account has been hacked and £50 taken by the hackers. The auto-top up had been set up using my Paypal account and when the account reaches a low enough level, £20 is added to the account ( the account is topped up by £20...

Skype / Skype

bthor on Mar 24, 2016
I recently discovered my 12 year old son had, behind my back, set up a skype account on a tablet he uses. I was not too concerned as most pre-teen/ teenagers are curious about technology, etc. However, when I checked his account to see what kind of messages he was receiving, I was shocked...

Skype / My credit is not showing, after i had a confirmation from them and paypal

Reviewer93160 on Mar 7, 2016
my skype credit was down to gbp 1.80 and so I went via paypal to make a payment of gbp 10.00 on the 13th of january 2016. i received a confirmation from payal and it is also showing on my paypal january statement and I also had an e.mail from skype saying gbp 10.00 had been delivered, but...

Skype / Billing Practice

Reviewer64337 on Jan 25, 2016
I received a notice from Skype that my card could not be charged. It turned out the had an obsolete card number. I gave them 2 updated card numbers but kept getting . This was for them trying to charge my account $29.95 for another year of my Skype Phone Number which we have had for...

Skype / Blackmailing

Reviewer57816 on Nov 18, 2015
Dear Sir, I am naeem from pakistan. Yesterday I send a request on skype Salma.Rochdi i accept then video call only 10 minutes. After 10 minutes Salma.Rochdi asking me excuse me i am a boy and i record your fake video and pictures and i aslo hacked your facebook friends and family detail...

Skype / Subscription to call india

abdulgafoor on Sep 12, 2015
Dear Sir, I subscribed to call India on 20th August, valid for one month, and skype offered 2500 minutes call. Kindly note that most of the time am unable to call through skype credit. I tried through wifi, mobile data, dsl etc. call disconnects within a minutes of two. most of the time, i had...

Skype / Taking unauthorised paymeny=ts from a paypal account

Reviewer72173 on Aug 19, 2015
19th August 2015 Payments taken from a paypal account NOT authorised by the account holder. Refund immediately or Police intervention will be requested together with TV intervention. jjp32@hotmail.co.uk

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