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Mozilla Customer Care Service

Mozilla Corporation

331 E. Evelyn Avenue
Mountain View
California
United States - 94041

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Phone:
1 800 986 4764 5 10
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Portland
Brewery Block 2
1120 NW Couch St, Suite 320
Portland, OR 97209

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2 Harrison Street
Suite 175
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Mozilla Complaints & Reviews

Mozilla / Mozilla Firefox versus Xumo

St
Steve Kall on Sep 7, 2017
Dear Sirs; I have tried to "sign up" for Mozilla Firefox-----but instead have a "backend" rider of "Xumo". I am trying to sign up with Mozilla NOT Xumo. So at this point in time I have discontinued trying!! I am long of tooth, and gray of hair, and at this point very frustrated. Please...

Mozilla / browser issues

Ma
Magoose on Aug 20, 2017
I know this is my first complaint to you, but i have been well beyond patient in dealing with your browser "hangups" or "not responding" issues for months now. i have researched on youtube and other articles to try and fix it myself but every two weeks is ridiculous. as this emails is and...

Mozilla / firefox nanny-bs: please, give us - users - the control!!!

Go
goggysan on Jul 20, 2017
Please, for crying out loud, enough nannying! Give us, the users, the "over-ride" control button!!! It's simple, we're adults, we take our own risks, according to out situation - I want to be able to give the command to over-ride Mozilla's suggestions (at the moment "commands"), as to...

Mozilla / showing bank account and password to guest user

Ad
Adwaith M A on Jul 6, 2017
When I was changing home page to new tab in prefernces buy I clicked saved logins and it showed me the bank account number and cvv Facebook passwords and email id Ebay id and password Its the passwords of a guest user who used my lap for banking If I give my laptop to shops for...

Mozilla / my downloads and albums

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Cherri Wachter on Jun 12, 2017
I'm so disappointed that I can't make a album and move the photos where I want them. Also says how many posts at the bottom of the albums instead of how many photos I have in my albums. Also no share at the bottom of the albums. Just when everything I have mentioned I was very pleased with...

Mozilla / firefox

To
tom Enel on May 17, 2017
Firefox has updated twice recently and both times deleted all my saved passwords and bookmarks. I searched both times to find out how I retrieve my passwords. But all the information that was on the web and in community help was to no avail. First time that all my passwords were deleted, I...

Mozilla / email video link will only play audio and not video

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Rewa Mirpuri on Apr 14, 2017
Dear Sir, I received an email under gmail account with a video link as follows: http://elinepa.org/2017/03/11/indian-marriage-in-athens/?lang=en It plays with the sound but no display. Other browsers can play well, sound and display both. I can't understand the problem. Firefox is my...

Mozilla / mozilla firefox browser

Ri
RicksD23 on Apr 10, 2017
https://support.mozilla.org/1/firefox/52.0.2/WINNT/en-US/security-error Peer’s Certificate issuer is not recognized. HTTP Strict Transport Security: false HTTP Public Key Pinning: false Certificate chain: -----BEGIN...

Mozilla / firefox

Fr
Francis Ip on Apr 8, 2017
The latest design of the drop-down menu is terrible. One needs 3 clicks to reach the hyperlink. The scenario is as follows; First click is for selecting an item from the menu bar. Second click is to select an item within the drop-down menu. Third click is to see the description of an item. The...

Mozilla / firefox browser

Ro
Rocrocroc on Apr 7, 2017
I have noticed recently that my browser search provider has changed for no apparent reason. I understand that you have an agreement with Yahoo to make them the browser of record when you first download the Firefox. I think the Yahoo browser is a lousy product run by a lousy company. I see...

Mozilla Firefox / firefox 52.0.2 (32bit) on windows 7

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Donald Chow on Mar 30, 2017
Firefox 52.0.2 (32bit) on Windows 7 freezes and hangs all the time whenever I use it to browse Facebook. Most of the time, I have to go to Task Manager to force close it before I could have it restarted. I've been using Firefox since day one, but enough is enough, I've decided to give up...

Mozilla / papgamez suposedly thank you for participation to a survey today (megaflix) - browser opinion survey

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Felay Thi Lan on Mar 26, 2017
Hello I 'be just accepted to participate to a survey with Mozilla Firefox and I was supposedly thanked with a free period for downloading movies with Megafllix. I did not end up with Megaflix movies - but with Papgamez, 5 days free trial for downloading games which I am not interested in, or...

Mozilla / firefox

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Randy Johnston on Mar 21, 2017
I am very very displeased that you have removed adobe acrobat reader as a plugin. The pdf reader you have included in firefox is very lame. I tried it when it first came out and found that it would not work for my purposes and had to set up acrobat again. The site I use most often is the...

Mozilla / aldaniti international network ltd pop up

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RatGav on Mar 16, 2017
This says it is a research agent ofering big car prize for personal info - but asks for info in increments - meaning once you've given headline contact details it then asks for more detailed personal information which if you are unhappy to provide means you've given half your details away...

Mozilla / tabs

Pr
Prakash Jp on Feb 28, 2017
Sir i am working at Data entry Job at online when i using ten tabs to put demand for my office use but the demand is complete in a tabs but the but the some time following message is coming but other browser is not coming these complaints. The connection was reset The connection to the...

Firefox / regarding servicing of nuke 29 bicycle

Ku
Kuntalsachin on Feb 24, 2017
Given the bicycle for servicing at firefox showroom in jabalpur. Completely destroyed the rear brake. neither has given any receipt nor he has resolved the issue. I'm using Firefox for last 10 years this is the most unprofessional and intolerable behaviour shown by an authorised dealer of...

Mozilla / firefox is allowing access points for illegal official eavesdropping and hacking of users private data...

Ma
Mad Mike on Feb 17, 2017
Firefox is allowing access points for illegal official eavesdropping and hacking of users private data... I am a user of firefox and also, a person very knowledgeable about internet security and computer science. It is clear as day what is going on here and because this security breach i...

Mozilla / abuse of corporate position and abuse of email privilege

Ch
Chas2017 on Feb 1, 2017
I recently received an unbelievably stupid email from Mozilla, specifically Chris Beard. He comes across as someone too misguided to be running a responsible corporation such as Mozilla. Obviously oblivious to political realities, he abused his powers and assumed I had an interest hi...

Mozilla / firefox web browser

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W00die on Dec 13, 2016
This piece of # browser works worse and worse every day, now its crashing, and freezing up, and wont reload when I close it out - it keeps telling me there is another version running - to close that version out first - - the problem there is no other #ng version running..!!! Or the page...

Mozilla / mozilla firefox

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W00die on Nov 28, 2016
Mozilla fire fox gets crappier and crappier over time 2 yrs or more I got rid of google because it would crash having 3 or 4 tabs open, now firefox is doing it constantly too - I try to close a tab and all the tabs crash then all of the tabs have to reload after the crash.. I keep getting...

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