Twitter’s earns a 1.3-star rating from 1 reviews and 39 complaints, showing that the majority of users are dissatisfied with social networking experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Unjust account suspension on twitter
I am writing to express my deep dissatisfaction with the handling of my account (@A5medv) on Twitter. On October 17, 2024, my account was suspended without any clear explanation or justification. As a content creator in the football industry, my Twitter presence is essential for my livelihood, and this suspension has caused significant financial distress and damage to my professional reputation.
I have always made an effort to comply with Twitter's rules and guidelines. However, the lack of transparency in their decision-making process is concerning. Despite my attempts to reach out for support and clarification, I have received no meaningful response. I also suspect that my identity as a bisexual, secular Muslim from a predominantly Muslim country may have played a role in the unjust treatment I experienced.
This experience raises serious questions about Twitter's commitment to user rights and fair treatment. I urge Twitter to review its policies and take immediate action to rectify this situation, ensuring that no other users face similar unjust actions.
Thank you for your attention to this matter.
Sincerely,
Ahmed Mostafa
Email: [protected]@yahoo.com
Account: @A5medv
Recommendation: THEY SHOULD RESPECT US !!!
Twitter Complaints 39
Twitter/x: account was suspended for no reason
As of today, March 14,2024, I just learned that my Twitter/x account had been suspended for reasons unknown. I haven't even been on twitter/X for days, and when I do finally come back onto the platform, I find this out. I did absolutely nothing wrong, yet, I come back to this. I had not been on any social media platforms for the past several days as I was working hard on various projects. I'm at a loss and I feel that this confirms the fact that no matter what I do, I get penalized. I get penalized when I post. I get penalized when I don't post. I even get penalized when I haven't even been on the platform.
Up until today, I have not even been on the platform since February 25th, and when I do finally try to get into my account, I find that I've been suspended. I find this to be highly unfair, and I feel like I'm being personally attacked as an author, a game developer, and as an individual. I see many people promote their work on the platform, yet they don't get penalized. I, on the other hand, have gotten penalized for it. I've also gotten penalized for supporting fellow creatives and other followers which is also unfair. I AM NOT A BOT! How many times must I stress that? Just because I don't have the blue checkmark, doesn't mean that I'm not real. Furthermore, I find it to be highly frustrating that I've been getting penalized needlessly for just being me. They claim that they want to crack down on bot accounts, yet they allow girl bot accounts to be promoted, just because they have their precious blue checkmark. Where's the logic in that? I couldn't even do an ad promotion for my holiday themed book because it was supposedly not eligible. There was absolutely NOTHING offensive whatsoever in the book, it was a wholesome, family-friendly holiday themed book. I couldn't promote it, yet an inappropriate book, a girl bot account, and filthy, disgusting only fans could be promoted. This is completely unfair, seeing as being an author is a huge part of who I am. I'm getting penalized for being me. Furthermore, I as I stated earlier, I have not even been on the platform for several days because I was busy working other things. I find it to be a whole new low when a person is being penalized when they haven't even been on the platform. It's unfortunate that I feel like nothing will be done and I will go on being ignored just because I'm not "big and popular." It's also disappointing that it's gotten to this point. I once thought that twitter/x was a place where I could share my work and just be me, but apparently, I was wrong.
The more I think about this situation and the more I investigate this matter, the more I realize that I had done absolutely NOTHING WRONG. Up until this point, I had not even been on the platform since February 25th. That was MORE THAN TWO WEEKS AGO, therefore, there was no way whatsoever I was doing anything to merit this. I have NEVER done anything harmful while on the platform. I am not a bot. I do not spread or promote hate. I try to be respectful to others and I've tried to do the best I could at showing fellow creatives, friends, and followers support. The fact that my account was suspended while I wasn't even on the platform upsets me even more. I should be able to share and promote my work, seeing as that is a huge part of who I am. I've noticed that some can get by with doing pretty much anything while others get penalized for stupid reasons. Furthermore, I've noticed that certain accounts can promote their books on several writers lifts and not be penalized whatsoever, even though they post similar posts on various threads, yet they can get away with it, simply because they have the blue mark on their profile. Having that mark doesn't make people "better" or more "relevant" than others. No, it just displays all the more how this so-called "free speech" isn't really free at all.
Claimed loss: My account has been suspended without reason while not even on the platform, and I have lost access to all my tweets/repostsThe last time I was on the platform was 2/25/24 which was over 2 weeks ago
Desired outcome: I would like for my account to be reinstated and I want it to be as it was before it was suspended. I would also like for Twitter/x to stop penalizing creatives for sharing their work.
As of today, March 16,2024, I learned that apparently spreading hate and the sending of threats is okay on the platform because an account which was sending threats to several people had been reinstated, meanwhile, I can't even get any response when I inquire about my account which was suspended. I've seen the disturbing things this account was posting, targeting several people with malicious, hateful, and threatening comments, yet their account is no longer suspended. These posts/comments were making some of the people who were targeted feel threatened and afraid, yet, they allowed the account to be reinstated. I did nothing like that. I tried to be supportive and respectful toward others, yet I was penalized for doing nothing. As I had stated, the date of my suspension (March 14), I posted nothing. I truly feel that my rights as a human being have been violated. Also, I also know that there are several accounts that post 15 to 30 of the same thing within a two hour period, yet they're not penalized. There was one in particular that posted 36 of the same thing within a one hour period, but that's not considered "spam" and they're not shadow banned, locked out of their account, or suspended and it's because they're verified. I feel devalued as a human being because what I say doesn't matter and they act like I don't deserve to be seen or heard because I'm "small" and not verified. I feel that my freedom of speech has been trampled on for no reason whatsoever. It also sends a message and shows that freedom of speech on Twitter/x is not free and that you have to pay to be heard, otherwise you're looked down upon and treated unfairly.
Can't reset password
Can't get password rest passwod into I phone. Its so complicated.
No help. Only for a couple topics. Not those out of luck! No help just articles. Impossible log in on I phone won;t take info.
The letters and numbers are too
Hard to get from email and put in the phone.
Can';t message. Why have a site wirh n0 support?
They make you change passwords, at random. Hard to rest,
Confidential Information Hidden: This section contains confidential information visible to verified Twitter representatives only. If you are affiliated with Twitter, please claim your business to access these details.
Twitter customer support not responding to appeal
Hello Twitter, this is regarding a tweet I appealed on August/20/2023. I submitted the following as my appeal: "I believe my tweet doesn't promote Abusive Behavior or harass, shame, or degrade others. The tweet was supposed to signify a little girl defending herself from other children or silly adults that do weird challenges and things while hurting the child's feelings." May you help resolve this?
Desired outcome: Remove Restrictions on my Twitter Account.
Is Twitter Legit?
Twitter earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Twitter. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Twitter.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Twitter.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for Twitter have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Twitter and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Twitter has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 7% of 39 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Twitter. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Arbitrary rules and terms of service
Im a disabled veteran I used twitter for social purposes.
I started a gun club account called rifle platoon on july 2020
I started a second account in july 2021
Twitter files showed me how my accounts were shadow banned. I reported vulgar tweet and that person replied that he would destroy me.
Twitter suspended me for abuse/harassment when I hadn’t
Ongoing failures of twitter employees, failed verification, attacks and suppressions of my account.
Twitter and your criminal employees protecting "criminals" attacking people's accounts, suspending and even blocking people's ability to appeal suspensions.
I have even mailed physical letters to Twitter'HQ's in Dublin, Ireland as well as California USA and continue to be ignored over this matter. I even filed a formal request under the Data Privacy section to have all records from [protected] released as I want the so called evidence that I violated any terms of service and that also is being ignored and now blocking my ability to access.
Now on top if this you have proceeded to prm suspend my account again claiming “hateful conduct” yet there is nothing hateful in my tweets and is an actual “scientific and statement of fact” as well as links to normal YouTube content.
On multiple occasions I have reported tweet after tweet about abusive trolls including threats against my person including most recently another abusive account @Discount_TV_ to which you locked then unlocked this abuser and they continued to make tweets and threats against my person and yet HERE AGAIN SUSPEND MY ACCOUNT while protecting the trolls, criminality and abusers of the Twitter platform. The very fact the named above abuser is even as I type this letter still spewing their toxicity against people and you turn a blind eye to it is disgusting. Even a basic Twitter search of my user name can easily call up every abuser that has attacked me, stolen my images, even profiles using my name and images which you continue to ignore.
By continuing to attack my account Twitter employees continue to defend every criminality, toxicity and cancerous piece of filth on the internet and with the new Online safety Bill being discussed in the UK parliament and the court of Free Speech in the EU I will be looking into full legalization proceedings and demanding Twitter to be fined the the extreme amounts as well as direct violations of my person under legislation and UK law. Twitter and it's employees are even now promoting "child pornography" on the site and handing out "blue check marks" to verify the sickness of society.
You are in direct violation of First Amendment under the law as well as continuing to violate the laws of the UK and USA.
As supposed to be employees and claimants of "free speech" Twitter in direct violation of even the previous FCC ruling has chosen to "abandon its role as a neutral internet service provider", platform and "colluded" with the government and the ideology pushing criminality to violate my First Amendment rights.
Twitter and its employees continue to fund, sponsor and protect the criminality and toxicity that "express and implied threats" and “censor” certain viewpoints and speakers who back up their tweets with "actual science".
The exact same as you continue to do to others including Dave Rubin, Jordan Peterson, and even medical professionals including: Robert Malone, MD, Peter McCullough, MD, MPH, and Brian Tyson, MD as well due to your ongoing criminality and censorship of people like myself who state "actual" facts, back by science.
Desired outcome:
I want the names of the Twitter employees, I want their contact details and I want them dragged through courts and charged to the fullest extent of the law. I want the FTC, FCC EU free speech court to fine Twitter in the $billions for the toxicity of their employees that continue to aid in rigging elections and sponsoring the toxicity of the internet.
I want Twitter as a platform taken down a few pegs and all employees dealt with as even the Better Business Bureau is being ignored and mocked by Twitter and it's employees.
Desired outcome: I want the names of the Twitter employees, I want their contact details and I want them dragged through courts and charged to the fullest extent of the law. I want the FTC, FCC EU free speech court to fine Twitter in the $billions
Account Banned. Political and Ideological persecution
Yesterday, three weeks before the polling day for the Brazilian President Run and withouth pointing a single twitter that supposely "violated" twitter rules, my account was banned and my personal data was hijacked. I was unable to download my own data and delete my account from this social network for left-wing tyrant freaks.
My posts are mainly focused on support of Bolsonaro and against the return of the Cleptocracy and Narcostate which Twitter seems to protect and support.
I fight for God, for Freedom, for the Family, for the Fatherland, for Justice and Goodness. And that makes Twitter leftists annoyed.
Desired outcome: Release my personal data, allow me to download my data and get out of your [censored] social network.
good
good
I cannot verify my account
My account has been suspended for calling someone a troll which I think is ridiculous, but after writing several times explaining that I can't verify my account via mobile phone because I do not have a mobile phone it was suddenly available. Now after a few days I was asked to complete a puzzle verifying that I was not a computer, which I did, I could not log back in because it AGAIN asked me to verify via mobile phone and so the problem has started again.
Twitter should be not asking for peoples phone numbers that stuff is private.
Removed video to hide corruption
I sent a video via direct message and it wasnt sent showing that googleplay is being block on my samsung galaxy now all of a sudden after. that twitter keeps closing they just trying to stop me from posting and everytime i cut something off they would cut it back on letting me know im being illgeally spyed on and is a invasion of privacy they mad cause i said i recorded when i cut stuff off on my device and when i recheck and saw they was cut back on
Fraud
Twitter is presenting a limited amount of news stories, with an even more limited amount of opinions, and an utter lack of detail and/or nuance.
Twitter presents itself as an authority, when in reality they are a bloated tech dinosaur that belongs to the public in spirit, and ought to be moderated by transparent users/ citizens for cyberstalking.
Twitter is another platform where users are easily targeted and driven insane with negative attacks. Twitter has a significant market share of the public and thus there is no alternative to Twitter.
Because there is no alternative to Twitter, users are driven into toxic ecosystems where they are ignored and or abused. Sometimes they are the abuser.
Negativity thrives on Twitter. Users regularly target individuals, like Tucker Carlson, to be the "worst person in the world." This type of stalking is untenable. As an antidote to the free speech concerns, I would suggest that Twitter make any effort at all to help users that find themselves struggling with the platform.
Basic faciliation of information could result in a much improved user base. Let's look after our friends on the internets without becoming a psuedo authority like Twitter, or a fascist regime like China.
This is America, [censored]. We are the source of true innovation and we will continue to be as long as we are regularly checking our surroundings and keeping them healthy and safe.
Desired outcome: Twitter offers disclaimers about Internet Trolls and Cyber Stalking and assesses whether or not they are directly liable for cyber stalking campaigns run amok on their platform.
Blocking me from sending direct messages
On 5/12/21 at 12:23 a.m. I received a fake email from PayPal and I block paypal from sending me messages because I never had a paypal credit card I only used to pay for items I ordered thru paypal with my personal credit card. The state of fl want to do fraud in my name so bad last time I paid for something thru paypal was 3/12/20 was wipes I never received paypal lock my account put a different credit card to my account I made a claim they denied it I call my credit card company Momentum and place a fraud alert on my card and they sent me another one with my name on it so that's means that yahoo keep letting fake letters from PayPal into my inbox paypal doesn't have anything with my signature on it for no credit card I know every name of the credit cards I have or used to have and paypal anti-one of them I have even done a complaint on piss consumer about paypal. And after they knew I filed a complaint with my credit card company then they decided to refund my money what I have to lie about $10.99 for paypal change my order to shoes and sent it to someone else
Blocking of President Trump
I oppose your decision to block President Trump. You are suppressing information and denying discussion of opposing viewpoints. Your platform is not to be used as a unilateral political forum and you are wrong to ban anyone who does not agree with you. President Trump gave voice to what millions of Americans think and Twitter has no right to decide who is right and who is wrong. I will cancel my account and any further notifications.
Desired outcome: Reinstate President Trumps account
I am complaining about twitter!
I have been trying to get Twitter to delete my account but without success.
I have written to Twitter a second time as follows:
The letter I received from Twitter below is rubbish. I don't want you to suspend my account; rather, I want you to delete my account. I demand you delete my account. I want nothing to do with Twitter. It is a spineless company that allows a buffoon like Trump and racists and bigots to spew their lies and inflammatory rhetoric and merely write that such lies are in dispute. Then you delete my account for objecting strongly to such lies and rhetoric and accuse me falsely of violating Twitter rules repeatedly or severely. What a joke! Again, I demand that you delete my account. What a hypocritical company! -
De: Twitter Support
Enviado: 6 de janeiro de 2021 11:19
Assunto: Case# [protected]: Appealing an account suspension [ref:00DA0000000K0A8.5004A000021IFuJ:ref]
Twitter
Hello,
We're writing to let you know that your account has been suspended — and will remain suspended — due to multiple or severe violations of our platform manipulation rules.
Please do not reply to this message as this email address is not monitored.
Thanks,
Twitter
ref:00DA0000000K0A8.5004A000021IFuJ:ref
Desired outcome: I want my account deleted permanently by this company!
All the countries removal of trump supporter and family member and cronies
trump is the most corrupted president in our life time just retweet on twitter with alot of false claim starting with Narendra modi supporting this corrupt president trump and disrespectful to all indo american citizen
Twitter is lying about my future wife Tiffany Trump.
https://twitter.com/hashtag/ByeTiffany?src=hash&ref_src=twsrc%5Etfw
Unfortunately it can be quite a long and complicated process, especially if you are dealing with big institutions with Twitter. The easiest way to remove a bad review is to impress your dissatisfied customer with exemplary complaint management skills, such as the ones we describe in this post. If your customer is happy about your response and the solution you offer him, he might delete his bad review on his own terms.
If all attempts fail, there is still another path to go: cushioning the bad review in many good ones. Incentivize your happy customers if they leave you an honest review by offering them a coupon or free delivery with the next purchase.
One sided comments
On ALL political Issued comments, Twitter has taken to the democrat side of support and scolded the Republican sided comment supporting. Look at Chuck Schumer's posting's on Donald Trump. Look at Nancy Pelosi's posting's on Donald Trump. Hillary Clinton's postings on Donald Trump. It is noted and documented that many democrat political figurers are able to post against Twitter Guidelines and continue to do so. More and more they do so.
killing
Twitter user soareyousure tortures small animals to death.
This is a totally legit complaint and not a bogus one to prove that anyone can post anything to this website.
Twitter user soareyousure better stop killing small animals or else the FBI CIA NSA and Army will arrest them and send them to Gitmo. This is a totally real thing that will happen because this website is actually a law enforcement agency and not just an oversized comments section.
Call and turn them in to PETA and the Humane Society.
social media site - unethical, unprofessional behavior
I've had a twitter account for YEARS with no problems. All of a sudden last week I'm BLOCKED and can't get into my account! I emailed twitter to find out what is going on, and all I get is a robo-email telling me my account is blocked. LIKE DUH!!! I tried several ways to get my account unblocked, following their information on their site, and non of them...
Read full review of Twittercustomer service
Twitter has an unacceptable level of customer service for their users. There is no phone number you can call for help, and the only way to email is to select a specific topic. There is no "other" option, so if your problem is not listed, you are out of luck.
But even if your problem is listed, you don't get an actual response. You get the exact same generic form letter responses whether that form letter addresses your actual question or not.
Since I couldn't get any help online, I stopped by their office since I live close by. They handed me a form to fill out in the lobby and still would not let me speak with anyone to get help. By the end of the day, I still had not been contact about my form.
twitter.com
I have made multiple reports to Twitter using their tweet system to report an Illegal Offshore gambling site @freebitco who is sending tweets (Solicitations) to United States residents without any response. They are thereby facilitating an Illegal activity. This site also accepts wagers from minors as no verification of age is required. They have no TOS either, so anything goes. Would like to see their account suspended and have requested this many times.
Oh there is no real way to contact Twitter other than with Tweets which all appear to have been ignored.
Overview of Twitter complaint handling
-
Twitter Contacts
-
Twitter phone numbers+1 (415) 222-9670+1 (415) 222-9670Click up if you have successfully reached Twitter by calling +1 (415) 222-9670 phone number 0 0 users reported that they have successfully reached Twitter by calling +1 (415) 222-9670 phone number Click down if you have unsuccessfully reached Twitter by calling +1 (415) 222-9670 phone number 0 0 users reported that they have UNsuccessfully reached Twitter by calling +1 (415) 222-9670 phone number
-
Twitter address1355 Market St. STE 900, San Francisco, California, 94107, United States
-
Twitter social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
- View all Twitter contacts
Recent comments about Twitter company
I cannot verify my account


Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.