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Consumer Complaints & Reviews in El Segundo, California

DirecTV / billing/refund

Dendee on Dec 11, 2018

I cancelled my service on October 4th because I moved and directv wouldn't provide service at my new home (tech was too lazy to do the work). I was bundled with my phone company and directv first billed me for 20 days after disconnection and then sent my refund to my phone company instead...

DirecTV / billing wrong amount

stqwana35 on Nov 27, 2018

In May 2018 I moved to a new address and requested directv to move my service to the new address with changes in my programming to lower the bill. I had to get customer assistance in Spanish because in their English speaking department I got always a person from the Philippines or some...

Shoedazzle / rain boots

Harpreet bajaj on Nov 23, 2018

I have placed the order for rain boots, the details are as follow: Order no : [protected] Style : ARYA Rain Boot Color : Burgundy Size : 6.5 Purchased on 14th November 2018 Received on 22nd November 2018 (yesterday) The product that I have received has all scratches on the left shoe. I am...

Travelodge / Customer Service

KHartwell78 on Nov 2, 2018

I've been coming to this same establishment for more than 6 months now. I book a room every off day. My last couple of experience at this location hasn't been pleasant. I'm not satisfied at all as a Gold Member. I was coming because the customer service was very good. Sat. 10/27 the...

DirecTV / replacing old equipment

Rene King on Oct 22, 2018

In april, 2018 directv rep told me I had ancient equipment and they would replace the old boxes at no charge to me. He failed to make clear to me that I was entering into a new 2 year contract. They brought out a genie and installed it (at no chargefor equipment or installation) and I...

DirecTV / genie

Jenlynlov on Oct 13, 2018

We have noticed that not all of our recordings show up on the main receiver. We have been going crazy thinking some setting is messed up. I finally called today to try to figure it out. Took me a while since I knew it would take time to figure out how to talk to a live person. I was told...

DirecTV / poor customer service

Luichawat on Oct 8, 2018

My Account #[protected] I'm highly frustrated! In August 2018 I called to ask about a $50 charge on my bill. After the representative explained the charge I called back on the day my bill was due and paid the bill through the automated service. The automated system stated my bill was $50...

DirecTV / new pay per view set up & terrible customer service

fatigger on Sep 9, 2018

Why have you stopped ordering pay per view from the remote? We will not use the service any longer, it took over 30 mins. to call & try to watch a movie yesterday, we gave up after getting someone we couldn't understand, then people who couldn't make it happen on && on. We will be dropping...

TPC*Proactiv / false billing on my credit card

Mike Goucher on Jun 13, 2018

On 6/13/18 my credit card bill showed a $181.68 charge for a company I had never heard of. Upon investigation I learned that tpc*proactiv has a very long history of shady happenings such as occurred to me. I had never heard of, nor had I received any communication with this company before the...

DirecTV / bill I keep receiving

awne on Apr 7, 2018

I sold my house in November of 2017, suspended my service. In Jan of 2018 a Direct TV technician came out to my condo and said he could not put up a dish. He called his supervisor and I called Direct TV to explain due to no fault of mine I was unable to continue the service. Which I had...