Burger King
reviews and complaints

My husband and I went to Burger King in Shelton, WA and we had an ad we got in the mail that said a triple whopper was $3.00 and it didn't say only at certain locations. We didn't know it was for ordering online through the app as that is what the staff person said. But then we said OK we will order online and the staff member said they don't participate with that. We are so disappointed and will not go to Burger King again if we get that kind of service.
Not happy,
Ed & Joanne Faberzak

I went to Burger King today on my lunch much break and only had a couple dollars so I decided to try your tacos. Omg! Awful! I couldn't even eat them. Tasted like the taco shell had been a week old so hard on outer portion I couldn't bite it and the filling was soggy and gross like they had been sitting under heat lamp for hours! Definitely not as advertised, no taste at all and inedible I also got an order of fries, see attached photo, seriously not worth my 2.39 for a couple fries. See photo! I did use the drive thru so was unaware until I got back to work!And they tasted old and cold. The only thing I managed to enjoy was my coke! I did not get a receipt at drive thru! I was there around 3:10pm on 8/12/19. The girl at the window was very nice and polite but your food was terrible! Very very disgusted.
Jayne Wright CpHT

This is negative advertising for beef. I will not be dining at Burger King as long as the 0% Beef is part of your advertising. Beef made Burger King, King. Go ahead and throw beef growers under the bus. I will eat where they advertise 100% BEEF. Your competition along with most places that serve hamburgers make them with 100% Beef. I have always loved Burger King especially the all beef Whopper. I will miss you munching on a Big Mac or a Hardee's Burger. You are making a big mistake.

Drove through at lunch 12:05 P.M. on Monday August 12th 2019. Many patrons in line. Of course we all have windows down to order and pickup our food. At the same time the septic system was being pumped. The system is located directly along the drive through area. Covers wide open and that special smell wofting through the air as customers are preparing to eat some food. Disgusting. Management should find a more appropriate time for this sort of maintence.
Thank You for your time.
Respectfully Yours,
Julie Avila

Stood at the counter for over 5 minutes waiting to place my order, the cashier lady walked by several times and did not ever ask if i was waited on or if she could take my order, but as soon as someone she know was standing behind me she tried to take his order, and he was behind me what a racist employees y'all have, yes i was the only white guy in line at that time, and i will talk to someone about this matter that way it will hopefully not happen again to anyone

Hinckley Minnesota Burger King I recently stopped there at 5:30 in the afternoon there were six customers total the two in front of us had to wait like 15 minutes before they walked out the door my brother and I waited another seven minutes I ordered two Whoppers one Whopper was with bacon and cheese the other Whopper was just without pickle what we got 20 minutes later was one Whopper that was done right the other Whopper was served with no meat on it then when I brought it up there and complain they said they would have another one wait another 15 minutes never did get my Whopper they never put it down and I never even bothered with me again after that so I complain to the manager the manager seemed a little interested in what was going on and just said while give you a refund and let it go at that not for a few people that were in that store you would think you would get faster better service instead of standing around waiting for 15 minutes to get waited on and then end up with crappy service garbage food and they got to do something about their quality to because my brother and it up getting diarrhea the next morning and was sick all day long

Horrible service at the coventry ri location. Cashjer I think her name was Kelsy was more interested in talking to her friend than taking our order. We stood at the register for 5 minutes before she eventually decided to come back from her conversation. She was not polite or curteous in any manner, asked what we wanted and told us the total then made her way back to her friend. I then asked for some mustard but they didnt have any packets and wouldnt even give me any in a cup. The entire dining room was filthy every table and the floor had food and trash. Entire staff was rude to each other including the manager. This restaurant used to have such friendly employees and management so im not sure where it took a turn but it is completely unacceptable.

Bought 2 whoppers. Tastes like nothing. Lettuce have a brownish colour and tomoto very over ripe..even the onion is old and soggy. Had to take of everything. Left us with only the bun and patty...which tasted like nothing. Me and my husband were very disapointed. We dont have n Burger king in Malmesbury so we drove all the way to Paarl for we like burger king food. Anyway. This was the first bad food we ever got from burger king. There is not much going on at this burger king... maybe thats why you get old ingredients on your burgers. Everyting else was fine. The fries and cheesy bites were 100%.

So, Today I walked in to Burger King, ready to order a sausage egg and cheese french toast breakfast sandwich. So I ordered a sausage egg and cheese french toast sandwich and 5 minutes later, one of the workers calls me back up and says we ran out of bread, to make the sandwich. I'm not mad about the fact that you didn't have french toast for the sandwich, I'm mad because you keep advertising the sandwich on the menu, and don't bother to take it off the menu or just put a little note on the menu board, that tells me that you are out of french toast.
It's mistakes like this that piss me off and cause me to not come to Burger King for breakfast.

I ordered through my mobile app and drove up to the drive thru and told me to park near the doors to bring my food out and meanwhile no customers were there beside us. It took them at least 20 mins to bring our food out and all of our food was cold and they did not give us our Hershey pie or two of our drinks or our chicken nuggets also my kids burgers only had cheese no ketchup or pickles and when my husband went in to tell them they had my husband put the ketchup and pickles on himself and the man gave him an attitude and my husbands whopper did not have any ketchup on it either and all the food was super cold my husband had to go in about 3 times and for the drinks we were supposed to have 2 medium and 2 small they gave us 1 medium 1 small so he went to tell them and gave hims another 2 smalls instead of 1 medium 1 small. The guy was unpleasant and rude.