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Burger King

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Burger King Complaints Page 83 of 230

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G
9:31 pm EDT

Burger King false claim about advertised $4.99 special

Burger King at 11 Crowfoot Terrace NW, Calgary, AB T3G 4J8

I was scammed at this place yesterday. I am a 75 year old senior at this restaurant with my grandchildren. We tried to order the $4.99 special that Burger King is advertising and the person in charge said it ended yesterday and so we paid full price. I see today the the $4.99 deal is still being advertised.

If you care about honesty in business, take you need to deal with this outlet. I am particularly upset because I think the management viewed this an opportunity to take advantage of a senior.

I am requesting vouchers for 3 Whooper deals as a result. Thank you for your help.

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L
6:59 pm EDT
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We arrived at Burger King around 555 and ordered our food. We didnt receive our food until 628. There was only 2 cars I'm front of us at the time. They never stated what the delay was nor apologized for being late. The drinks we ordered were not prepared correctly. One drink was lite ice and one was no ice. Instead the one with lite ice was full of ice and...

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A
5:45 pm EDT
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My sister and I arrived at 9:24 pm Wednesday night to order 4 tacos total. As we were walking up to the door, an employee was just about to lock us out, even though the lobby is open until 10 pm. When we walked in, he and the manager were laughing about it and then proceeded to lock the doors, refusing entry to 2 other potential customers that tried to...

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T
3:02 pm EDT
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Hello, today I am writing you as a Postmate driver. As a postmate, Burger King should have the order ready by the time I get there. The app even notifies me telling me that "order is ready". When I got here they had not even started preparing the order. Not only this but they had everyone in line waiting for 10+ minutes just to order. TERRIBLE SERVICE. I am...

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C
2:26 pm EDT

Burger King incomplete order

I have never complained before but I went to the burger king on 6319 US 19 in New Port Richey and placed an order which when getting home was missing 2 original chicken sandwiches needless to say very upset and swore would never go to that burger king again. So a week later placed order #84 now at 3444 US 19 in holiday and was missing the double cheeseburger in that order. I own several businesses and it does not seem that hard to get a fast food order correct. Have never had a McDonald's or Wendy's order messed up. Your tacos are very good but the service is horrible.

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S
2:25 pm EDT

Burger King drive thru

On Wednesday August 7th my husband and brother in law arrived at the restuarant at 10:05pm. They were told the inside was closed and to use the drive thru. Unfortunately they explained to the staff that the delivery truck they were driving would not fit. While it is understandable that they were closed inside and could not serve, it's what the manager recommended that is cause for concern. Mr. Daveson told them walk through the drive thru. Now having worked in the industry I know this is un called for and very unsafe. Please contact me so any further discuss this incident at [protected].
Thank you
Shaz

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J
1:54 pm EDT
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My Name is Mark Anderson. I live in Winchester, Virginia. My telephone number is [protected]. Two or more weeks ago I called into the corporate office of Burger King from my cell phone after having yet another bad experience at the Burger King in Luray, Virginia. I left a formal complaint with the associate I spoke with regarding the condition I found the...

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K
1:33 pm EDT

Burger King service

I came in around lunch time on August 9, 2019 the cashiers and manager was in a huddle talking about a previous customers complaint and I stood there waiting for 10 mins and then the cashier finally came to counter and asked who's next...I was standing at the counter already then she overlooked me and took the couple behind me order and I asked why was I skipped she said that she didn't know...I asked where manager she said she didn't know...once I ordered I waited short time for my food which was good but when I walked out to my car the manager on duty was getting out of a vehicle and it smelled just like marijuana coming out of vehicle

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T
9:06 pm EDT

Burger King loud workers

Corner of us 1 and 17th street causeway in ft Lauderdale.
Why do employees talk so loud? They sit out in restaurant and yell back and forth with those in the kitchen carrying on a conversation. Totally oblivious to the customers in the restaurant trying to relax and enjoy their burger. One lady employee sitting out here on her phone talking so loud! I know fast food work is not glamorous but seriously who wants to come inside and experience this?

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J
9:05 pm EDT
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when I went to the drive thru last to get what I thought would be to $5 whopper combo but to my surprise my bill came out to $16.84. This is for just 2 whoppers onion rings and 1 iced coffee. When I asked about the combo special I was told that this location is ran by corporate and is not a franchise. Is this true? I was hoping to get 2 combos but I ended...

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S
6:12 pm EDT
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I went into Burger King one day last week to but some food. I was hungry because I had just left the Giant Market from doing my shopping. I wanted to buy a snack right then before driving home. The young lady approached me when she saw me standing at the counter. I asked about a particular item on the menu, and she said that it was served there. At that...

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A
5:10 pm EDT
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I just went through the drive thru of van wert Burger King. I was told I needed to pull forward to wait for 2 fry's. There were no cars the whole time we waited. Why are we pulling forward if nobody is behind us waiting? When I was a teen and worked fast food there was a timer to ensure customers were waited on timely. They may be cheating the time

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S
4:43 pm EDT
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1st visit to this location- used coupon for 3.99 2 whopper JR and sm fries meal upgraded meal cost 5 something. Order was messed up asked for no cheese but got it anyway and they didn't add ranch to the bag as requested. No coupon was asked for 2nd visit- used same coupon, this time they demanded the coupon before food was handed out. Staff were cursing and...

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M
4:08 pm EDT

Burger King terrible service

I go to the Burger King In Sylva, NC quite often. Lately the service has been going down hill as has the cleanliness. Today 8/8/2019, I went through the drive through. No one was in front of me so I ordered quickly. It was 11:31 by my clock and I thought this is great, I beat the lunch rush.
I ordered a whopper with cheese, and a whopper jr combo. I paid and was handed my drink. At 11:46 I left. I sat at the window for over 10 minutes and no one would even come to the window and tell me what the problem was. I could see orders going out at the counter. I could also see two bags with food sitting that were for the drive in lane.
So, I paid $ 10.25 for a drink.
You can rest assured that Burger King in Sylva will no longer be on my list of places to get lunch

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K
3:01 pm EDT
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So i went to get lunch today 8/8/19 and they had advertised the $4 king meal, i took pictures of the advertisements, the manager told me they no longer had this, i said well you need to take the signs down if they weren't running that special anymore. The manager then processed to tell me he will do as he wants. Very rude and bad service, and my order i...

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P
3:15 am EDT

Burger King management, customer service, cleanliness, attitudes, and much more.

Hi, my name is Mike. It was 2:33 am on Thursday August 8th. I drove up to the window to order my food and was told that they are closed. I asked why and at first the lady wouldn't tell me and then when I continue to ask another question she just quit talking. I proceeded to the window and got a chance to speak with a gentleman and he told me that they throw out all the food at 2:30 and start breakfast at 3 to get ready for everybody which is not true because I've lived in this area for nine years and I've eaten at this Burger King for over 6 and I've gotten chicken sandwiches and burgers and fries at 4 a.m. before. The employees that work there are always really rude that don't care about the customers, inside is always filthy. I refuse to sit down at any of the chairs or booths or eat at any of the table because they're never wiped off. there's food left on the table, seats, all over the floor, counters, the tables there's trash inside the drink machines, there's soda all over the floor, the counters, the napkins are empty, the straws are always wet and there's ice all over the floor. ketchup is always empty and sometimes the soda machine doesn't even have the right types of sodas because they won't refill it. Out of order. Omg dont get me started on the bathrooms. Gross. Because of the people you continue to hire there, I refuse to go back anymore. They constantly forgot stuff on my order or they mess it up entirely. I've been disappointed more than happy which is why I've finally broken down and reached out to you guys. I'm sorry for the mixture of words but I'm driving trying to find somewhere to eat because Burger King is the only thing that is open in my area well at least used to be. Now I've got to drive 15 minutes away to get some food. I'm just so dissatisfied and disappointed cause I love burger king the most and they ruined my vibe and experience. Bunch of A holes that work there with attitudes and I'm afraid to complain to the manager cause I'm afraid they're gonna mess with my food in the future. So now I can trust them cause they know my face now that I've confronted them politely about there job. Well of course they didnt like it. So I'm talking to you guys instead. I dont know what to do? The inside is disgusting, the employees are shady, the food is never fresh and hot. You can tell it's old cause it's always flat, stiff, and chewy. The bread is so hard sometimes, you can knock on it hahahah I wish I was exaggerating. Out of all my years of having a problem with any fast food restaurant I have never once gone the corporate this is my first time, that's how bad it is. This burger king is a disaster and I'm never goin back. I ate there 4 out of 7 days of the week at least. I always get 2 chicken sandwiches with mustard, ketchup, pickles, and cheese only, fries, nuggets, 4 double, and a crispy chicken. I eat most of it otw home and save the rest for later. That's my routine. Now 0 and I dont have one now. This sucks. Well I hope something drastic is done, I know I cant be the only one. This place is bad. I'm 34 years old and this is the worst I've experienced and I'm ashamed it in my town. The worst by far. Come see for yourself.

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P
8:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Burger King tacos

The tacos have been advertised repeatedly and I finally decided to try them. First off, I had to park and wait for an extended period of time after going through the drivethru. Also, could not understand the young lady that took my order. Shouldn't you have to be understandable when working a drivethru? After all that, the product was totally not worth the wait. The shell was so hard I couldn't bite it and the meat inside was like dog food. Also, same incoherent server all but threw them at me. (No, sorry for your wait, nothing). So utterly disappointing and disgusting. My advice for Burger King is leave tacos to the Mexican Restaurants and hire better employees!

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S
8:39 pm EDT
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Burger King food

Yes when I order my food I asked for no lettuces on my chicken jr and when I got home it was cold and full of lettuce than I order my son a burger with only ketchup because he allergic to pickles and when I got home his burger had everything thing on it I believe that screen is there for a reason to make the food how the customer want there food and should have been made the right not wrong way especially when I pay for me with my money Never Would Go back to this burger king

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S
6:49 pm EDT
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I just came through drive through around 4:30pm aug 7 I asked for marinara sauce which they suppose to give it to a customer anyway if they order mozzarella sticks and I ask for no onions on my whopper and they gave it to me anyway and they also didn't give me a receipt I thought they suppose give that to every customer that order from Burger King or any other restaurant

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B
3:32 pm EDT
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i ordered 3 large onion rings, double whopper king and pulled poke king burger.The general manger Mary brought the order out to us which we had to wait for the onion rings to finish cooking. Something told me to check my order and when i looked in the bag there was only 2 thing of onion ring and a empty carton that the onion rings comes in, she going to...

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About Burger King

Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
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Burger King is ranked 58 among 60 companies in the Fast Food Chains category

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What are Burger King working hours?

Mon 7:00 am - 11:00 pm Tue 7:00 am - 11:00 pm Wed 7:00 am - 11:00 pm Thu 7:00 am - 11:00 pm Fri 7:00 am - 11:00 pm Sat 7:00 am - 11:00 pm Sun 7:00 am - 11:00 pm