2023-11-20. 12:35pm Lunch hours I entered the Burger King store# 3581 Greenbelt MD to order lunch. I went to the register and gave the code that appeared on my phone. It said to provide this code at the start of your order. The cashier keyed in my code and then took my order. I used a coupon for two Whoppers, fries and drinks. The total came to $14.30.
I just checked my history of orders and it appears on my app but the points/crowns were missing. It had '0'. This Burger King is the one closest to where I live so I frequent this location a lot. I would like for someone to add my points to my Reward Balance. I would also like for someone to fix this problem so all my future orders don't go missing as well.
Claimed loss: $14.30
Desired outcome: Add my missing points/crowns to my Rewards Total