Menu
Write a review
File a complaint
Burger King Profile

Burger King

www.bk.com

Learn how the rating is calculated

1.2 25 Reviews 4597 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Burger King Complaints Page 68 of 230

ComplaintsBoard
A
9:39 pm EDT

Burger King service, cleanliness, outerwear

I walked in to your mt. Vernon rd location in cedar rapids ia. The lobby was empty of customers but messy while an employee trudged around so i decided to get my food to go. When k went to place an order there was a female employee who halway greeted me with a rude tone. She had scratches up and down her arm. I placed my order and stepped back to wait for the togo food. As im watching in your kitchen area where they make the sandwiches is a young gentleman with his pants sagging that he keeps pulling up with his gloves and still making sandwiches. Wiping sweat off his foregead and continulously making customers food. The manager jamie seemed perfectly content with the service, the cleanliness and how his employees appearence is and how they make food after digging in their pants and wiping sweat off found this all quite disturbing myself

Read full review of Burger King
Hide full review
ComplaintsBoard
G
11:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am not sure what was going on but the line through the drive thru took 20 minutes and the vehicle in front of me couldn't even place an order because staff was talking with a open mic. He gave up and just drove up to the window which then delayed service even more. It appeared that they were rushed because my fries came out under done. My cheeseburger...

Read full review of Burger King
ComplaintsBoard
S
10:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I waited at Burger king over half hr for a to go order and when I got home items were missing in the bag that I paid for, an order of fries, and the whopper was inedible because it was very raw. I spent money on a meal and I couldn't even eat it, will not return to that location anymore. Terrible service, rude cashiers. I took one bite from the whopper and...

View 0 more photos
Read full review of Burger King
ComplaintsBoard
S
9:26 pm EDT

Burger King whopper burger

To. Burger King

Today we ordered Burger King through Grab promotion after opening while having the same we have found a piece of plastic in side the burger. This is not exceptable it could have been dangerous to us.

With this I'm sending you the picture of the burger and the piece of plastic.

I would like to know what will be the precaution and how you will make sure that this will not happened again.

Regards
Satish
Mobile: [protected] Bkk Thailand

I have sent few e-mails to Burger King Thailand but no response at all. We are not asking anything just need an explanation.

image1.jpeg

Read full review of Burger King
View 0 more photos
Hide full review
ComplaintsBoard
D
4:03 pm EDT

Burger King whopper

This is a picture of the Whopper Sandwich I received from the Burger King on Hwy 14 in Greer SC. I ordered it just as it comes, no extra mayo or cheese. I will never eat at this restaurant again. I threw the burger in the trash. This a new Burger King too. I don't want anything out of this, but it is not good for your brand to be serving food to people like this. I hope they haven't given food like this to other people.

Read full review of Burger King
View 0 more photos
Hide full review
ComplaintsBoard
E
12:13 pm EDT

Burger King restaurant general manager, was rude and I witnessed him reprimand a crew member in front of everyone.

My wife and I were getting lunch, the manager belittled and got into the personable space of a crew member. He yelled and acted like he was a king and his crew member was just a teenager. I understand correcting team members, but he could have taken the young man into the office. The young man wad clearly upset and I witnessed the manager fire and belittle him.

Read full review of Burger King
Hide full review
ComplaintsBoard
G
6:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was redeeming a free whopper from the location I provided. When I was waiting in the drive thru it took almost 15-20min just to place an order because the cashier at drive-thu was taking her time to place an order. Mind you i had already tap the redeemed button and it only gave me 15min to place an order to receive. When I get to the drive thru speaker...

Read full review of Burger King
ComplaintsBoard
S
4:12 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I go to this restaurant often because it's close to home, but it's always something wrong with my food, and today I just had enough. I went to ask about my incorrect food and old [censored] onion rings and I got attitude. I got attitude when I placed my order, the employee was fairly new and I understand it takes time to learn but his attitude as well as the...

Read full review of Burger King
ComplaintsBoard
K
2:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

It is now 1:08 I went to this location they are saying they close at 2 and the online hours say 24 hrs and they claim to only have chicken to serve when I wanted a strawberry sundae and the lady talking on the headset was rude and not friendly or helpful they were rude and didn't even apologize for only having chicken to serve at 1am when they claim to close at 2am

Read full review of Burger King
ComplaintsBoard
S
7:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 3 separate occasions, I ordered the original whopper for 2 meal. When I got home, I bit into it and it was not the original whopper sandwich that I love. It was an extremely awful tasting unidentifiable piece if grey looking meat with not one flame grilled mark on the meat. At first I thought it was a mistake. I did not eat it becuase it was awful. A...

Read full review of Burger King
ComplaintsBoard
D
7:47 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Went there a little while ago for snack. Taco was burnt n hard as a rock. Fries greesey n rubberie. Nuggets were like rubber n had so much grease on them. Cheese tots were terrible. The only good thing was the cones. You can't ruin ice cream. Please do something about this place. (I wonder how old the fryer oil is? Looks like I'm going back to McDonalds )..

Read full review of Burger King
ComplaintsBoard
K
7:17 pm EDT

Burger King slowness, unprofessional

This particular Burger King is ALWAYS slow. I've sat in the drive thru line for 20 minutes before my order is taken and I've also been inside and waited over 20 minutes to receive my order. The staff from management to other workers are either playing, complaining, or saying inappropriate things that should not be said in front of customers.

There needs to be additional training for management and all staff or the store should be closed. I should not have to wait 20-30 minutes for a "fast food" order.

Read full review of Burger King
Hide full review
ComplaintsBoard
E
12:08 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Last week (10/22) I placed an order for the Double Bacon King and came back to work to find that my order was incorrect. I had to then go back and have another one made while my large order of onion rings was on my desk getting cold. They (management) said there was no more onion rings so those couldn't be replaced. So I paid for something I couldn't...

Read full review of Burger King
ComplaintsBoard
M
3:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a grilled chicken sandwich that had a very thin piece of chicken on it plus the chicken did not even cover the bottom bun it was on. The store was not super busy, the woman who took my order was polite during the ordering. It was a take out order so I did not see the inside of the sandwich until we drove away onto I-10. Very disappointing!

Read full review of Burger King
ComplaintsBoard
J
2:22 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi, I continuously keep coming back to this restaurant and I don't know why. I usually use the drive through. Everytime I come it's an off time and maybe 1 or 2 cars ahead of me( this time 3 cars) and the wait is ridiculous. Right now I've been waiting 9 minutes which is not very acceptable. I won't come again. Food is good. So I waited 11 minutes.

Read full review of Burger King
ComplaintsBoard
J
12:52 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Well for thing waited in Drive thru a half an hour. Pulled up to window only to be asked to pull forward to wait for fries. As I seen my sandwiches already bagged and placed under heater. Ten minutes later tired of waiting my adult daughter goes in store with receipt only to be told someone that someone went out back door to bring food out. I'm on car wa...

Read full review of Burger King
ComplaintsBoard
M
7:06 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to burger ji g and the drive threw attendant acrylic like I was a big bother her tone was like she would rather be anywhere but there. I placed my order and drove up. All she could do was glare at me and act like i was waist I g her time. She sits t say hello. just mumble the price. I handed her my card. When she handed back my card she did t say one...

Read full review of Burger King
ComplaintsBoard
M
6:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had ordered a junior Whopper with cheese extra onion a Whopper with cheese and order onion rings and Twix Shake. The shape come out like milk, over half the onion rings was burnt and it looks like somebody just took the ham the sandwiches and threw them together I opened the Whopper catch up spilled all over me. My wife and I eat at Burger King at least...

Read full review of Burger King
ComplaintsBoard
P
9:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ordered an impossible whopper and not only did I not receive what I asked for it was also very undercooked meat. When I asked to speak with the manager I could hear the guy laughing saying he's too busy to talk to you about that. Then I was given fake names and the option of rushing back up there before they close in ten minutes or come tomorrow morning. Then was asked to come in for free food.

View 0 more photos
Read full review of Burger King
ComplaintsBoard
L
9:01 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

These employees at this store are absolutely terrible they don't want to help you and are very disrespectful it does no good to tell them how you want your order because they are not going to fix it right. Also the last time I went there the food was under cooked, the hamburger was still pink had to trash it because I had already got home with it. Thi...

Read full review of Burger King

About Burger King

Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
Burger King Category
Burger King is ranked 58 among 59 companies in the Fast Food Chains category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.