EconomyBookings.com review: Warning: I believe EconomyBookings is scamming customers – lost $1,300 on denied rental in Italy

Alex, thank you for your response — but I must respectfully challenge the narrative.

You claim the rental company incurred costs preparing and cleaning the car, and that this justifies keeping the entire $1,300+ CAD I paid. But let’s be honest: no prep or cleaning justifies that amount, especially when no car was ever provided.

Here are the facts:
• I arrived on time at the rental desk.
• I was denied the car over a poorly disclosed requirement.
• The agent assured me I’d be refunded — that turned out to be false.
• No vehicle was delivered, yet I was charged as if it had been.

You also claim an International Driving Permit (IDP) is mandatory in most European countries for non-EU licenses. That’s simply untrue. After being denied by your supplier (Keddy/Europcar), I walked over to the Avis desk at the same airport — and was given a car on the spot.
No IDP. No issue.

So I’ll ask again: Where did my money go?
Because someone kept it - and I strongly suspect that includes EconomyBookings.

Let’s call this what it is:
You are profiting from denied rentals.
The supplier blames the customer.
The broker keeps the money.
The customer gets nothing.

And I’m far from alone. There are dozens - if not hundreds - of nearly identical complaints across Trustpilot, Reddit, ComplaintsBoard, and elsewhere.

This isn’t just a mistake.
It looks like a business model.

I’ve reported my case to the Latvian and EU consumer authorities, and I encourage others to do the same.