EconomyBookings.com review: Warning: I believe EconomyBookings is scamming customers – lost $1,300 on denied rental in Italy ( 1 comment)

Dear Ilan,

I would like to address one important point. In most European countries, an International Driving Permit (IDP) is a basic and mandatory requirement when renting a vehicle, especially if your driver’s license is issued outside the EU. Rental providers are entitled to refuse the car if this documentation is not presented at the pick-up desk. Unfortunately, when required documents are missing or if the vehicle is not collected at the reserved time, the booking falls under the industry-wide no-show policy. In such cases, no refund can be issued because the vehicle was prepared, cleaned, and held for you in advance.

This policy is not intended to mislead customers - it exists because rental companies must allocate and prepare cars for confirmed bookings, which involves operational costs whether the car is ultimately collected or not.

Please rest assured that EconomyBookings.com is a legitimate and fully registered broker, working with established international suppliers. We do not profit from denying cars; our goal is to provide transparent service and reliable rentals worldwide.

Kind regards,
Alex
Community Relations Team
EconomyBookings