One Switch Rent a Car Customer Service Phone, Email, Contacts
One Switch Rent a Car
reviews & complaints

One Switch Rent a Car
reviews & complaints

One Switch Rent a Car Complaints Summary

0 Resolved
3 Unresolved
Our verdict: Engaging with One Switch Rent a Car at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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One Switch Rent a Car complaints 3

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Newest One Switch Rent a Car reviews & complaints

4:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am writing in regards to a car rental reservation made on July 14, 2023 through Travelocity for rental dates of November 1, 2023 through November 6, 2023. The rental was paid in advance and was booked and to be provided byr Routes Car Rental in Tampa FL with confirmation number EAPP291368. On November 1, 2023 my flight from Michigan to Tampa arrived at...

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9:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The hidden costs, at 3 x the original booking cost, are absolutely that, hidden. They are misrepresented and inflated given that at the point that you are there to collect the vehicle, you are essentially left with no choice. I, at that time, was left with no choice given it was late evening after a day of 11 hours of travelling with my 2 year old and...

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2:24 pm EDT

One Switch Rent a Car Vehicle not available booking number B22872471

Hi there,

My flight being late arrived at Fort Lauderdale at 12:27PM. Directly after I joined the pick up point terminal 1 G but the driver never showed up. After 3 hours and several calls made to the agency he finally took us saying only that he was sorry about it. We had 2 hours to pick up the vehicle and since we got there at 3:00PM the front desk (Yahaira Yrigoyen) at one switch announced nothing was available to us. I would like you to refund me since the issue was not of my faith.


Christopher Rabet

Desired outcome: Fully refund

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Is One Switch Rent a Car legit?

Our verdict: One Switch Rent a Car's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate One Switch Rent a Car's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

One Switch Rent a Car earns 68% level of Trustworthiness

Good Credibility Notice: One Switch Rent a Car rated around 68% by Complaints Board. Generally safe, but exercise caution in information sharing.

The age of One Switch Rent a Car's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows One Switch Rent a Car website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for One Switch Rent a Car have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
  • One Switch Rent a Car protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of One Switch Rent a Car customer experience

One Switch Rent a Car has received numerous consumer complaints regarding their services. The most common negative points include hidden fees, poor customer service, and unreliable vehicles. Customers have reported being charged for additional services they did not request. Some have also had bad experiences with the rental vehicles, with some reporting breakdowns during their rental period. Customer service complaints include difficulties in reaching the company's representatives and unhelpful responses to their concerns. If you're considering renting a car, we recommend looking elsewhere to avoid any unpleasant experiences.
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One Switch Rent a Car contacts

Phone number

+1 (321) 800-6002


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