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BJ's Wholesale Club
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1.1 471 Reviews

BJ's Wholesale Club Complaints Summary

13 Resolved
442 Unresolved
Our verdict: If considering services from BJ's Wholesale Club with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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BJ's Wholesale Club reviews & complaints 471

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Newest BJ's Wholesale Club reviews & complaints

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7:38 pm EDT
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BJ's Wholesale Club Checkout

I stood in line for full service check out for over 15 minutes with one line open. I asked the manager if they could open up another register and she said that nobody was available. We went to self service which I despise and the majority of them had lights flashing. I took a video of the conditions and plan on posting it on line. People in line was talking about how Costco was a lot better on service and I agree.

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10:59 am EST
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BJ's Wholesale Club Very Poor Customer Service

The current BJ's catalog of March 31st listed a 3-burner stainless steel Berkley Jensen grill for $249.00 after $50 rebate. Item 314979 Was not listed anywhere on site called the cs line and spoke to a person named Rhussel (who obviously was not located stateside) was told repeatedly that was not available. Requested address to write and apparently they are not permitted to give that info then requested to be transferred to a stateside location and was told there was none. If a product was not fulfilled the very least there should be a notification of unavailability I am very upset that no matter where I went for an answer it was unsatisfactory

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7:00 pm EST
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BJ's Wholesale Club Very rude employee

On one of my visits to my local BJ Warehouse Club #174, 17250 NW 57 Ave Hialeah, Florida,Thursday, February 22 10:58am. I was treated very badly by a Floor Supervisor by the name Daniel. I went to purchase rubber mulch, when I entered the club I saw the Potting Soil was priced 8.99. I picked up two. When I got to the register it rung up 15.99 the cashier asked me to take a pic of the sign. I did. She then called Daniel over to over ride the

transaction. He told me that the item wasn't 8.99 I showed him the picture. He rudely stated that he could only over ride one for 8.99. I explained I have two because of the listed price I saw. He got indignant because he was on his personal phone during our discussion. I gave up and stated I would only take one. He took one out my cart and while on his personal call proceeded to override one of the bags. I asked what about taking the other off for 15.99. He continued with his call. I asked could you finish my transaction before continuing his conversation. He stated I am finished with your XXX transaction. I was shocked to be talked to that way. I asked his name he stated it was Daniel I asked could he write it down for me. He stated "It's Daniel like in the Bible I am sure you can remember that!" I didn't come to BJ to be treated like I wasn't spending my hard earned money and to be treated with such disrespect. Before I left the store I realized he hadn't taking the other soil from my receipt when I called him back he snatched the receipt realizing his mistake he took it to the customer service for a refund.

Desired outcome: I would like an apology for making my shopping experience more stressful and traumatic. I should not have to wonder if the listed price is correct or not. I should be respected as a BJ's customer by all staff.

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2:29 pm EST
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BJ's Wholesale Club Racial discrimination

Spoke with the branch manager on Tom what refused to check the security camera to let to know who had stolen my truck He was bring very racial discrimination towards me. He stated he would give the infomation to the police and not me showing know respect for my private property. Staff is alway watching every move we make in the Club making it hard to shop. We spend thousand of dollars every month in BJ's. we very upset, this has claim undue stress being threated this way.

Race discrimination involves treating someone (an applicant or employee) unfavorably because he/she is of a certain race or because of personal characteristics associated with race (such as hair texture, skin color, or certain facial features). Color discrimination involves treating someone unfavorably because of skin color complexion.

Race/color discrimination also can involve treating someone unfavorably because the person is married to (or associated with) a person of a certain race or color.

Discrimination can occur when the victim and the person who inflicted the discrimination are the same race or color.

We were at the BJ's airport 12884 City Center Boulevard Jacksonville, FL 32218

Claimed loss: My time and private vehicle that was stolen due to Tom the store manager Racial Discrimination.

Desired outcome: We need a copy of the video and the private vehicle being taking and lifetime Memebership $10,000.00 store credit and gift cards.

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2:23 pm EST
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BJ's Wholesale Club - Service assistance at club 91

Membership UD [protected] Barbara Felix email: [protected]@bellsouth.net Tel: [protected] Club 91 Reg,85 Trans: 6474 Refusal of Service from the Assistance Daisy at your store at: 10425 Marlin Road Miami, FL Club Manager listed on receipt: Maura Avacaritel Shopping time was today 2/8/24 at 12:12pm. When checking out my third item, (3 of 16,), the...

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BJ's Wholesale Club Discrimination by BJ's Manager.

I was stalked/harassed repeatedly by The Riverhead NY BJ's manager. I was unjustly trespassed because I refused when asked to tell the manager whether I was vaccinated or not during the Covid scare. Having done nothing wrong the manager repeatedly called the police to remove me from the store. I waited nearly three years. I was advised by local police that the unjust trespass order was valid for only one year. I renewed my membership today. I wasn't flagged in the system. My membersahip renewal was approved. Again, having done nothing wrong, when I went in to shop today, manager Heather called the police to remove me from the store. This manager has a personal vendetta where I'm concerned. It needs to stop.

Desired outcome: Stop the targeted harassment so I can shop in peace.

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1:06 pm EST
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BJ's Wholesale Club - Business account auto renew - class action lawsuit

This is a class action lawsuit action waiting to happen! I have a BJ's Membership Business and BJ's charged my personal Bank of America credit card $230 to pay for a BJ's Membership Business account renewal fee that I oversee for the company I work for. I received an alert from my bank, Bank of America regarding a charge of $230 for a BJ's renewal fee...

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2:10 pm EST

BJ's Wholesale Club Empty pockets in Ice cream

We like BJ’s ice cream and buy it a lot. But almost EVERY container has a HUGE EMPTY pocket where there is no ice cream. I think BJ’s needs to recalibrate your machines!

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6:52 pm EST
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BJ's Wholesale Club Why it took 45 minutes to get 3 pounds of lunchmeat

As a frequent shopper of BJ’s Club, and a 20+ year cardholder I feel it necessary to pass along this situation my wife and I ran into in the Millsboro, DE store.

As typical, my wife and I will shop BJ’s for many items, including your selection of lunchmeats at the store deli. On January 10, 2024 we finished up loading our non-perishable items and I proceeded to the Deli Department. And as usual I obtained a Ticket and waited my turn, and I was holding Ticket 45. The following sequence of events then occurred:

The time was approximately 3:15 p.m. the next number to be called was 41.

Your staff, I will call her Deli Clerk #1 was very busy slicing lunchmeat however she shouted across the floor to what appeared to be a Floor Supervisor, indicating that she needed to take a lavatory break and that it was important to get an additional Deli Clerk behind the counter quickly.

Approximately 15 minutes passed and Deli Clerk #1 again appealed to the Floor Supervisor that it was urgent that she have someone take over. Deli Clerk #1 indicates that now she was in distress. The Floor Supervisor came behind the Deli Counter and indicated that the help was On-Break, much to the dismay of Deli Clerk #1 who was still slicing lunchmeat.

The Floor Supervisor leaves the Deli Counter, and Deli Clerk #1 out of desperation, solicits help by convincing an employee in the back room meat cutting area to come out and help. Meat Cutter #1 comes out to help, and tells the waiting customers that this is really not his area, but does proceed to take the next customer. We are now up to Customer with Ticket 44

However, now enter Grocery Clerk #1 who instructs Meat Cutter #1 to begin slicing lunchmeat for her. When seeing this I speak up to Grocery Clerk #1 and ask: Was there another number called since my number was next.

Grocery Clerk #1 hold up a piece of paper, and states that she is working on an on-line order, and that her on-line order takes president over people waiting in-line. At that point you could hear the moans in the background of the customers waiting their turn. Not only did we have a BJ’s staff member who was not a Deli staff member servicing customers which created its own problem, but Grocery Clerk #1 felt she could prioritize who would be serviced next, meaning herself.

Finally Deli Clerk #1 returns to the Deli counter followed immediately by Deli Clerk #2, and seeing this Meat Cutter #1 goes back to his backroom area.

Deli Clerk #1 now states to all waiting customers that the slicing machines need to be cleaned before any more lunchmeat can be sliced. So Deli Clerk #1, and Deli Clerk #2 begin unraveling paper towels from their holders, and pick-up spray bottles of cleaners next to the slicing machines and wipe down all the machines. More moans from the customers

After all the cleaning was done my number was called, #45 and Deli Clerk #2 begins slicing my order. That included three 1 pound packages of lunchmeat.

Also at this same time Deli Clerk #1 begins calling out the next numbers, #46, #47, #48, and she finally gives up since none of the customers waiting for this debacle to finish actually waited, and Deli Clerk #1 said, OK who has the next number, it was customer 50. All the rest left.

Upon finishing my order I head with my wife to the checkout, and after placing my $350 order on the belt the two cartons of Ice Cream had melted and needed to be replaced. Back my wife goes to the freezer case.

I then spoke with an employee who appeared to be a Store Front-End Supervisor and asked to speak to the Store Manager. After I speak with 2 other Front-End Staff members indicating my concerns, I am finally approached by a Store Employee who states she is the Assistant Store Manager. I asked to speak with the Store Manager and was told she had already left for the day. The time of this conversation was approximately 4:30 p.m. It’s on my receipt if anyone wants to check.

I then asked for the Assistant Manager’s First Name and Employee Number and she stated her first name was “Trish” and she REFUSED to provide me with her BJ’s Employee Number. I spoke to Trish and described my displeasure with the service and that I would be contacting BJ’s Corporate Office.

Before leaving the store I provided Trish with my business card, which has both my full name, my wife’s full name, out Cell Phone Numbers, and our e-mail addresses.

Allow me to summarize:

- I used the Staff descriptions such as Deli Clerk, Grocery Clerk, etc because their respective Employee Id’s could not be seen on their work clothes. They may tell you they have them on but they WERE NOT VISABLE. If I go to Walmart, Acme Markets, Redners or Giant to shop, the employees have Name Badges on their lapels with a minimum of their first name. I guess your staff wants to remain nameless.

- The situation in the Deli should be considered by your management team to be “embarrassing” at best, and just plain bad supervision. An employee is in “distress”. My concern goes out to Deli Clerk #1 who tried her best to meet the customer’s needs only to be met with supervisor incompetence.

- The Deli does not appear to have any “paging” or “phone communication” system to escalate problems. To escalate a problem the employee has to “yell” across the floor and hopes someone can hear. Bad planning for everyone.

- Customers are walking-away. It is easy to expect that “expletives” will be used to indicate their experience in the store that day.

- Your Assistant Store Manager refuses to provide her employee information. Let me elaborate: I have my receipt from the check-out and it has:

o Club Manager – Susan Harris

o Club 197

o Register 3

o Transaction: 5826

o Cashier: 527643

o Membership Id: [protected]

As you can see I have the Cashier’s Id, but your Store Assistant Manager who is responsible for a store that generates a multi-million dollar cash flow each month would not provide her information. Do you find that to be your standards?

In Closing:

My BJ’s Membership is set to expire at the end of February, 2024 and I’m sure the next time I use my Membership the Register prompt will be: Do you wish to renew your Membership Mr. Pisasale

After this experience, if you were presented with that prompt how would you respond?

Sincerely

Sal Pisasale

[protected]@ComCast.Net

[protected]

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Elliejune
Kinnelon, US

Wow…just wow

BJ’s 🙁

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5:44 pm EST
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BJ's Wholesale Club Discount applied

Before Christmas, I purchased a gun safe, normally it is $599 but had it on Sale for $299 so yeah that was super HOWEVER, I was charged the full $599 and in Erie County, New York I pay 8.75% tax, so I paid $52.50 in tax then the $300 is taken off. I went to the manager to say what’s this, and he said I don’t know, just always has been like that, so I asked;

1) Does it benefit BJ’s-NO
2) Does it benefit the consumer-NO
3) Does it benefit the tax man-YES
So I again asked why, and he had no clue, but he took my number and said he would call me, been almost a month and no call.

Claimed loss: Refund $26.25

Desired outcome: Refund $26.25

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BJ's Wholesale Club Tire service

I recently purchased 4 new tires from Bj's scheduled my appointment to get them installed for 01/09/24 at 6pm because it offered that specific time as an option you can select. I drove 40 minutes in a severe thunderstorm strong wind and rain an actually weather advisory storm arriving 20 minutes early to be told they can't install my tires because they close at 6pm. Then why offer that time slot to scheduled. I'm very disappointed in the service. I do not recommend. My membership renews in February but I might have to think about that. The appointment options need to be updated so this does not inconvenience anyone else in the future.

Desired outcome: some accommodation discount/voucher something

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BJ's Wholesale Club Unauthorized membership fees.

I signed up for a card when the store first opened in Port Charlotte Florida. I did it on line for an introductory $20.00 Well, I never received a BJ’s card and never shopped there. I decided that I didn’t want to have a membership. I assumed that if I didn’t request a renewal I would not be charged. After going over my bank statements I see that I was charged $55.00 for 2023 and now again 2024. I am requesting a return of $110.00 back to my account please and remove me from BJ’s club. I am disappointed that this happened. I would appreciate action on this. My new e-mail address is [protected]@gmail.com. Thank you and happy new year.

Desired outcome: Return of unauthorized renewal.

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BJ's Wholesale Club grocery cart for handicap people

This happen on 1/4/2024

In store # 367 in Coral Way, Miami, Fl. all the grocery carts are all over the parking lot.

I am a handicap person and it is hard to walk all over the parking lot to get the cart.

I asked the lady at the front door why and her answer was "per the mgr. Julio the carts are left in the parking lot because he does not like then at the front of the store".

Maybe since I am a handicap person this police should be corrected so Costco will give a better service.

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BJ's Wholesale Club Unwanted Charge

I have an unwanted $55 automatic payment from my daughter's debit card that was never set up to my BJ's account. It says I have 3 cards under my account, and I've only ever used one of the accounts during my purchases at the store. I tried to remove the extra accounts and it said that there were no cards linked to my BJ's account. I also tried to discontinue the automatic payments and it will not allow me to.

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BJ's Wholesale Club Re: Cancel Culture at Riverhead N.Y. BJ's

It has been over two years since I was illegally, unethically and immorally trespassed from BJ's. Every time I called and requested help from corporate management in righting the wrong I suffered, I've been met with silence. The only way I might have gotten reasonable consideration is if I hired a lawyer. Of course, we all know how outrageously costly it is to retain a lawyer. Which means there is no longer any such thing as equal access to the law.

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Update by Kojak1958

Attention readers !

This user "Kojak1958 of US" is not me ! I am "Kojak1958 of Riverhead, US".

I am being misrepresented, trolled and slandered !

I have requested assistance from complaintsboard management.

If that fails, my next step is to involve law enforcement.

Update by Kojak1958

Boycott BJ's

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Kojak1958.
, US

Leave my parents out of this. I have criminal records because I was angry and punched my granny in the face. My dad encouraged her to press charges and I falsely accused him of messing with me. No one believes me since I lied about my dad before

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Kojak1958.
, US

There us no name calling. Calling a grown man who acts like a child is not name calling. You are acting like a 6 year old. GROW UP. You made the pos. IP address matches. You can't duplicate the same username. Also you sent me a private message saying that you a grown man was following around teenage girls trying to hook up with them. YOU ARE BANNED FROM THE PLACE FOR TRYING TO GET WITH 14 AND 15 YEAR OLD KIDS. FIND SOMEONE YOUR OWN AGE.

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Kojak1958.
, US

Because of them I lied about my dad forcing himself into me. I did this because I took my anger out on my grandmother. I punched her in the face. My dad encouraged her to press charges and I falsely accused him of messing with me. No one believes me since I lied about my dad before.

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Kojak1958.
, US

This incident made me so angry that I took my anger out on my grandmother and I punched her in the face. My dad encouraged her to press charges and I falsely accused him of messing with me.

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Andrea Skipper.
, US

Oh well, you can shop at other places. Why should the rest of us boycott BJ's because you are banned? You are not going to put them out of business. Probably did something wrong.

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Kojak1958
Riverhead, US
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As you've had no opportunity to correctly discern the matter, your judgment is in error.

You should read and reread ALL that I wrote concerning the matter.

Political correctness is myopically dangerous.

As for why I recommend boycotting BJ's ? That's easy. When the Constitutional rights of one are violated (mine were), the Constitutional rights of all (yourself included) are violated.

TheldrakisCS
TheldrakisCS
, US
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Replying to comment of Kojak1958

she is right unfortunately, any company is permitted to question a customer if there is a warranted reason of suspicion. they specifically confronted you due to a undisclosed reason [not told to us in your last comment] to start this whole incident. at the time of the first incident stores were told by the CDC with suggestions to opening stores safely when they were told that it was going to happen. the companies told the stores the new policies, what to look for and if they have a reason to check if someone is not in compliance with store policy to ask them why. if they refused then it is the store's right to request you to leave. this same policy of asking someone to leave is not new, just the mask part. according to your last complaint you did not tell them the reason so the asked you to leave because you were starting to cause a disturbance [from what i can tell from your words]. the repeated incidents appear to be just repeats of the first one and the staff handled it based off policy. as to why the others were not asked, maybe they were known by staff to be safe for unknown reasons [not mentioned here].

Andrea skipper is possibly reading it the same way i am. that you were asked per policy why, you mentioned medical, as per policy and cdc recommendations asked for clarification and you refused, which leads to the store to choose if you should leave or not. almost every store i been to has a policy stating they may request you leave at any time.

again back then this is how every company had their policy. at my work they had it, the bus transit had it. this was done for safety of the public from what i understand. my opinion is this, if an establishment is wading through a situation where they need to "Step on toes" there might be people who feel its wrong when its done to protect them and others. it has to be looked at from both points of view.

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Kojak1958
Riverhead, US
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If you had taken the time to search this forum for ALL that I've said on the matter, you most likely would have adopted a different perspective. Corporate policies must not violate Constitutional law. Yet they do. Policy is not legally enforceable when it violates the law. The CDC is not a legislative body. It can make recommendations. It has no legal authority to impose its collective will on the people. As for masks: CDC GUIDELINES recommended an alternative to masks, when the ineffective masks posed health risks for a given individual. That alternative was face shields. Which I wore. There is a process which must be followed in order for a "mask mandate" to be legislatively made legal. That process was not followed. If a proposed medical device (such as masks) is to be legally mandated, it must go through a vetting process. The device must be scientifically proven to be able to stop transmission of virus particles. It has been repeatedly proven scientifically that the paper/cloth masks were entirely ineffective. The virus particles are known to be smaller than the weave of the paper/cloth masks. Additionally, it is scientifically known that masks (of any kind) detrimentally increase CO2 retention to harmful levels. Even for as little as five minutes of wear time. Long term high level CO2 retention leads to organ failure.

I exercised my conscientiously considered Constitutional right to use a face shield in lieu of a mask to protect my health. Furthermore, no one has the right to demand that I divulge my medical status/history. Yet, to this end, store management harassed me. I verified that other maskless customers were NOT being asked to divulge their medical status or wear masks. Such action constitutes discrimination. Store management also took to following me everywhere I went in the store while shopping. Such action constitutes harassment. My conduct as a customer did not in any way warrant removal or trespass from the business.

Then there is the hype surrounding the virus. For which the survival rate was/is better than 99%.

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Andrea Skipper.
, US
Replying to comment of Kojak1958

You are real immature. No wonder you are banned.

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Author of the review
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Kojak1958
Riverhead, US
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So... rather than engage me in a point for point, constructive discussion;

you resort to baseless characterization and (again) to summary judgment.

C’est la voie du monde.

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Andrea Skipper.
, US
Replying to comment of Kojak1958

Well you are basically acting like a child, putting people down. Giving your own comments a thumbs up and others a thumbs down for hurting your feelings.

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Kojak1958.
, US

Sadly this incident made me so upset that I took my anger out on my own grandmother. She is having me charged for striking at her in anger.

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Kojak1958.
, US

These people made me so angry that I took my anger out on my granny in a agrument. I gave her a black eye. Now I face charges.

K
Author of the review
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Kojak1958
Riverhead, US
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Replying to comment of Kojak1958.

I never wrote this.

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Author of the review
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Kojak1958
Riverhead, US
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Replying to comment of Kojak1958.

I never wrote this. This "Kojak1958 of US" is a false account in my username.

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Kojak1958
Riverhead, US
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Again, with the baseless characterization. No one was "put down" by me.

The plain to see truth is only name calling being done here is being done by you.

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Kojak1958.
, US

I.took my anger out on my grandmother and she is pressing charges. I punched her in the face.

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Kojak1958.
, US

These people made me so angry that I took my anger out on my grandmother and punched her in the face. SHE IS PRESSING CHARGES.

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9:49 pm EST
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BJ's Wholesale Club Rude Associate on the floor in the Conyers GA Bjs store

You have a person employed in Conyers who has a bad attitude nd spoke to me as if I were a child or a dog. She is a black lady about 5 foot 4 with a curly weave. That was my third time in that store. I could not find 3 items. I asked her for help. This was her response word for word.

"You need to learn this store! I'm not going to keep doing your job for you!"

This was not only inappropriate but disrespectful. The time frame on this occurrence was between noon and 2 pm. I expected higher quality of service than what I received.

Claimed loss: Loss of respect

Desired outcome: Talk to that associate about positive customer service or replace her immediately.

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BJ's Wholesale Club Same day select deliver service

Requested a cancellation of my Same Day Select Deliver Service on Oct. 30, 2023. I have been trying to get a credit/refund on the remaining balance. After numerous telephone conversations and emails with your customer service, I still have not received anything. It should be noted that a number of your customer service people on the phone, hung up on me. This also occurred at the Waterbury store as well, where I had the service. My membership number is [protected]. My name is Joseph Discepolo.

Thanks

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BJ's Wholesale Club Advertised gift cards not available in warehouse/ online or when ordering on phone

This is the 3rd time this has happened.

I went to BJ warehouse on Snowden River Parkway 1st day (11/17/23) on Black Friday for the following gift cards: Chipotle value $30 on sale for $23.99 I wanted 2, Panera Bread value $25 on sale for 19.99 I wanted 2 and IHOP value $30 on sale for $23.99 — I was told they were unavailable the rep did not stock them. I returned to the store on 11/25/2023 — only to get the same response and it was suggested I try to order them online. I tried to order them online on 11/26/2023 but the website informed me they were unavailable at my warehouse in Columbia Maryland and would not allow me to order without a BJ warehouse location. Since The offer did not expire until 11/27/2023 — I called from work on Monday during my lunch break. When I finally was able to speak with a customer service representative, I was informed that all 3 gift cards I have requested were sold out. Then he informed me that there was nothing he could do for me, give me a raincheck or offer any other type of resolution. I ended up purchasing 2 Applebee's gift cards but I am not happy.

Desired outcome: It would be nice if I was offered a raincheck or the same gift card at the same value (the IHOP card contained 3 $10.00 cards--I would have been happy with 1 $30.00 card instead). I can be reached at [protected]@jhmi.edu

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BJ's Wholesale Club Thank you for hiring people like Dee!

Just wanted to send a shout-out for great customer service I received from one of your associates this evening. Dee went out to her way to assist me and even pointed out a couple of coupons I missed on some products I was purchasing. How often does that happen?! She made my trip to BJs even better!

Susan McDonald

Club 361, Register 12, Cashier 516934

December 2, 2023

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BJ's Wholesale Club Membership

I found out today from my bank that BJ's renew my membership without my authorization. My account had been closed for almost 4 years. I think this is a security issue with BJ's in general. I closed the account because the customer service is always questionable and this case is an example.

I called BJ's and the person who answered the call didn't know how to explain why BJ's renewed my membership. Finally, I spoke with the supervisor in charge and he said that B's has an easy renewal service...what .!. If my account had been closed for almost 4 years, that is a clear indication I do not want to shop in BJ's WHY THEY RENEW MY ACCOUNT..! I believe this is a security issue and BJ's is trying to cover up.

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BJ's Wholesale Club Customer Reviews Overview

BJ's Wholesale is a popular warehouse club that offers a wide range of products at affordable prices. The company has received numerous positive reviews from customers who appreciate its quality products, competitive prices, and excellent customer service.

One of the most significant advantages of shopping at BJ's Wholesale is the wide selection of products available. Customers can find everything from groceries and household essentials to electronics and furniture. The company also offers a variety of services, including travel, optical, and tire services.

Customers also appreciate the competitive prices offered by BJ's Wholesale. Many reviewers note that the prices are often lower than those at other retailers, making it an excellent option for budget-conscious shoppers. The company also offers various discounts and promotions, including coupons and membership perks.

Another significant advantage of shopping at BJ's Wholesale is the excellent customer service. Many reviewers note that the staff is friendly, knowledgeable, and helpful, making the shopping experience more enjoyable. The company also offers a satisfaction guarantee, ensuring that customers are happy with their purchases.

Overall, BJ's Wholesale is an excellent option for shoppers looking for quality products at affordable prices. With a wide selection of products, competitive prices, and excellent customer service, it's no wonder that the company has received so many positive reviews from satisfied customers.

BJ's Wholesale Club In-depth Review

Product Selection:

BJ's Wholesale Club offers a wide range of products to meet all your needs. From groceries to electronics, you'll find everything you're looking for in one place. They also offer a variety of brands, giving you options to choose from. Additionally, they have niche and specialty items available, catering to specific interests and preferences.

Pricing:

When it comes to pricing, BJ's Wholesale Club stands out from its competitors. They offer competitive prices on their products, ensuring that you get the best value for your money. Membership fees are reasonable and come with a range of benefits, including exclusive discounts and promotions. You'll always find great deals at BJ's.

Customer Service:

The staff at BJ's Wholesale Club is known for their responsiveness and helpfulness. Whether you have a question or need assistance, they are always ready to assist you. Contacting customer support is easy, with multiple channels available for communication. Their return and exchange policies are hassle-free, ensuring a smooth shopping experience.

Membership Benefits:

Being a member of BJ's Wholesale Club comes with a host of benefits. Exclusive discounts and deals are offered to members, allowing you to save even more on your purchases. They also provide additional services and perks, making your membership worthwhile. The value for money in relation to the membership fees is exceptional.

Online Shopping Experience:

BJ's Wholesale Club's website is user-friendly and easy to navigate. You can conveniently order your desired products online and choose from various delivery options. The order processing is efficient, and delivery times are prompt. Shopping online with BJ's is a seamless experience.

Store Layout and Atmosphere:

When you visit a BJ's Wholesale Club store, you'll be impressed by its cleanliness and organization. The store layout is well-designed, making it easy to find the products you need. The overall shopping experience in-store is pleasant, with a welcoming atmosphere and helpful staff.

Quality of Products:

At BJ's Wholesale Club, you can trust the quality of their products. Items purchased are durable and reliable, ensuring long-lasting satisfaction. Their perishable goods are fresh and of high quality. The consistency of product quality across different categories is commendable.

Community Involvement:

BJ's Wholesale Club actively participates in local charities and initiatives, demonstrating their commitment to the community. They also support local businesses and suppliers, promoting economic growth. Environmental sustainability efforts are a priority for BJ's, making them an environmentally conscious choice.

Membership Rewards Program:

BJ's Wholesale Club's membership rewards program offers great benefits and rewards for frequent shoppers. Earning and redeeming rewards is easy and straightforward, enhancing your shopping experience. The rewards program provides value and usefulness, giving you more reasons to shop at BJ's.

Overall Experience:

My overall experience with BJ's Wholesale Club has been extremely satisfying. I would highly recommend it to others. The standout positive experiences include the excellent customer service, competitive pricing, and the convenience of online shopping. BJ's truly stands out in the wholesale club industry.

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BJ's Wholesale Club contacts

Phone numbers

+1 (800) 257-2582 +1 (866) 425-7932 More phone numbers

Website

www.bjs.com

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