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Purchased several $500.00 Disney Gift Cards for $479.99 at their Paramus, NJ warehouse in April 2025. Went back one week later and was charged the full $500.00. A few weeks later I received BJ's Smart Saver catalog and the $500.00 Gift Card was advertised for $474.49.
Supposedly I picked up the wrong card but they wouldn't exchange the card for the correct card. Isn't $500.00, $500.00?
Clerk (Aiyana) and store manager (Pedro) were no help. Contacted Customer Service and between Mabel, Gerber (Supvsr)and Joseline (Supvsr) just got the run around. Customer Service Mgr (Jorman) never called me back.
Just got off the phone with Customer Service again to cancel my membership and get off their email & mailing lists. They didn't even ask why.
Recommendation: You are better off at Costco.
