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This company isn’t proficient in processing deliveries or meeting advertised deadlines for shipping product. I ordered a Tv for Christmas. It was advertised free shipping and orders received in1-3 days. This company took my order and held the shipping information online at delivery expected Dec 23. When I called on Dec. 23rd I was told delivery hasn’t been scheduled I would receive a schedule call Dec 30. I’m now not able to get a refund because BJ chose to not cancel my order when requested on Dec. 23. I live in NY. The product was coming from Washington DC and was in Ohio on Dec 23. Online 4 local stores have this item. Why wouldn’t it come from a local warehouse.
Claimed loss: 259.28
Desired outcome: Full Refund
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