Barclays Bank review: Disgraceful support (twitter team on line help exempt)

Barclays have withheld use of my Company s account and credit card for a while on the basis of failure to supply update information.

Baloney! I sent the pack of information via UPS on 22 Dec 22 and it was delivered on 24 Dec 22, according to UPS.

Companies House have extended the deadline for filing the Annual Accounts by 3 months past 30 September and hopefully the gnomes at Barclays will realize that it is time to regularize matters.

I have filed a formal complaint earlier in the year regarding this matter but it was ignored. No response.

Now I have written to the Manager where the account is held, with the request of passing the message on to whoever deals with these situations. The request was delivered to the Branch by registered letter on 12 September and so far, on 28 September, I have not received a response. Next I will report the incident to the Ombudsman.

Given that I have been a customer since 1976, I feel I am entitled to a fair appraisal of Barclays as a service institution and the quality of the service over the years has become arrogant and unacceptable.

The service by the Twitter team is splendid but they are limited in what they can do.

it s time to choose another Bank. Which I have already done. I would strongly recommend the readers to do the same.

Interlogic Ltd