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Bank Of China [BOC] / BOC International Holdings Customer Service

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Complaints14
Pending0
Resolved0

BOC International Holdings Ltd

Building № 1, Fuxingmennei Dajie
Xicheng
United States - 100818

Customer Support Phone Numbers

95566(China) 1 0
1844 669 5566(Canada) 1 1
1800 095 566(Australia) 1 0
1800 338 5335(Singapore) 1 0
+86 400 669 5566(Credit Card) 1 0
+86 400 669 5569(Platinum Credit Card VIP Service Line) 1 0
+1 212 935 3101(United States) 1 0
+44 207 282 8926(United Kingdom) 1 0
+64 99 809 000(New Zealand) 1 0
+43 153 666 800(Austria) 1 0
+32 24 056 688(Belgium) 1 0
+420 225 986 666(Czech Republic) 1 0
+33 149 701 180(France) 1 0
+49 691 700 900(Germany) 1 0
+36 14 299 252(Hungary) 1 0
+39 286 473 200(Italy) 1 0
+352 268 688(Luxembourg) 1 0
+31 102 175 888(Netherlands) 1 0
+48 224 178 888(Poland) 1 0
+351 210 495 710(Portugal) 1 0
+7 495 258 5301(Russia) 1 0
+46 107 888 888(Sweden) 1 0
+90 212 260 8888(Turkey) 1 0
+855 23 988 886(Cambodia) 1 0
+62 215 200 986(Indonesia) 1 0
+81 120 895 566(Japan) 1 0
+856 21 228 888(Laos) 1 0
+853 88 895 566(Macao) 1 0
+60 320 595 566(Malaysia) 1 0
+230 203 4878(Mauritius) 1 0
+507 263 5522(Panama) 1 0
+27 115 209 600(South Africa) 1 1
+82 16 705 566(South Korea) 1 0
+886 227 585 600(Taiwan) 1 0
+66 26 795 566(Thailand) 1 0
+84 838 219 948(Vietnam) 1 0
+260 211 238 690(Zambia) 1 0
+55 113 508 3200(Brazil) 1 0
+52 554 170 5800(Mexico) 1 0
United States
1045 Avenue of the Americas, New York, NY 10018

Canada
Suite 600, 50 Minthorn Boulevard, Markham, Ontario, L3T 7X8, Canada 

United Kingdom
1 Lothbury, London EC2R 7DB 

New Zealand
Level 17, № 205 Queen Street, Auckland

France
23-25 Avenue De La Grande Armee, 75116 Paris, France

Germany
Bockenheimer Landstr. 24, 60323 Frankfurt a.M

Netherlands
Coolsingel 63, 3012AB Rotterdam, The Netherlands

Portugal
Rua Duque de Palmela no 35, 35A e 37, 1250-097 Lisboa, Portugal

Turkey
4. Levent Esentepe Mah. Büyükdere Cad, № 209 Kat: 21 Posta Kodu: 34394 Şişli İstanbul

Cambodia
Canadia Tower, 1st &2nd Floor, 315 Ang Duong St., P.O. Box 110, Phnom Penh, Cambodia 

Japan
Boc Bldg. 3-4-1 Akasaka, Minato-Ku, Tokyo, 107-0052 Japan

Malaysia
Grd, Mezz, 1st to 6th Floor, Plaza OSK, 25 Jalan Ampang, 50450 Kuala Lumpur

Panama
P.O. Box 0823-01030, Calle Manuel M.icaza № 14, Panama, Republic Of Panama

Singapore
4 Battery Road, Bank of China Building, Singapore 049908

South Africa
14th floors, Alice Lane Towers, 15th Alice Lane, Sandton, Johannesburg, Republic of South Africa

Taiwan
1/2/3/4F. № 105 Songren Rd. Xinyi Dist. Taipei City 11073 Taiwan

Thailand
179/4 Bangkok City Tower, South Sathorn Rd, Tungmahamek, Sathorn District, Bangkok 10120, Thailand

Vietnam
Ground & 11th FL, Times Square Building, 22-36 Nguyen Hue Street, Ben Nghe Ward, District 1, HoChiMinh City, Vietnam
Plus

Bank Of China [BOC] / BOC International Holdings Complaints & Reviews

Bank Of China [BOC] / BOC International Holdings / international payment

An
Jul 23, 2019

I have been trying to make contact with someone at the Bank of China that could assist me with an international payment that was made from my Standard Bank South Africa account into the below account, however no one can assist me in English and therefore I can't lodge an official query and...

Bank Of China [BOC] / BOC International Holdings / poor customer service - chelsea

Et
Dec 20, 2018

I was at your BOC branch this afternoon - @13:30 - 20th December 2018 to make an enquiry pertaining to my outstanding mortgage amount as of to-date. Your customer service rep named Chelsea at the counter was not courteous to answer my questions. She had very reluctant to assist me in...

Bank Of China [BOC] / BOC International Holdings / boc family card

Lm
Sep 07, 2018

BOC family card has increased the limit from $500 to $700. I was not aware and my spending was short by $26. It refused to give me rebate due to the difference of $26 and claimed that they have sms me when there was a change which i did not receive. Very angry with them. Am going to cancel...

Bank Of China [BOC] / BOC International Holdings / international transfer

Le
May 18, 2018

I would like to make a complain about a bad service from the Bank of China. My friend went to boc in Huangdao, Qingdao (shandong province) to make an international transfer from her bank account to mine in Spain. She went over 4 times to the bank and each time there was a different...

Bank of China / bank of china johannesburg

Va
May 18, 2018

Re account [protected]. Since January 2018 I have been in email contact with both the JHB-TFD and the Banking teams via email. We needed to update our bank mandate as there had been a change in authorised personnel within our company. We have provided all the required documents as requested...

Bank of China / complaining about not delivered swift ref [protected] for usd 2770 advance payment for importing fresh garlic from china to egypt

Mo
Sep 11, 2017

We are AGRO FARM TRADE Egypt, we are complaining about not delivered Swift Ref [protected] for USD 2770 advance payment for importing fresh Garlic from China to Egypt. the swift value date is 13/7/2017 and the advance did not delivered to our customer (SHANDONG ZHUANGCHAO FOOD CO. LTD) in...

Bank of China / recalling of fund back to my bank

Lo
Aug 11, 2017

Dear sir, my name is Cornelius nkachukwu There is a fund that I transfer through stanbicibtc bank Nigeria to bank of China Hebei renqiu branch, which the receiver could not withdraw and the money was recalled back, but my bank in Nigeria has not received it back The name in which find wa...

Bank of China / well-assured refundable accident ins plan

We
May 10, 2017

Dear sir/madam, Cc: boc life, hk monetary authority, office of the commissioner of insurance I obtained an insurance product through the telesales of the credit centre of bank of china, the insurance product is called well-assure refundable accident ins plan. I am the policy owner ong...

Bank of China / fraudulently receiving the money in some account

Sk
Apr 07, 2017

Dear sir . somebody has hacked my email and instructed my remitter to send the money to his following account account no [protected] bank of china shanghai account name shangai sheneda imp exp co ltd please freeze any money received in this account from usa in us dollars by tt the money...

Bank of China / changing from usd to hk has to be done twice

He
Jul 24, 2014

I have more than one million dollars in my trading account and I want to do is request for my USD currency to be converted to HKD currency in order that I can quickly take my money out to cover a mortgage. However, I was told this can only be done by end of day tomorrow and that if I want...

Bank of China / debit card fraud

Ma
Mar 06, 2013

If you have an account with Bank of China be aware!! My bank card (Union Pay debit card) has been cloned in Europe and all of my funds have been withdrawn from my account while I was on a climbing trip in Beijing. I have been to the bank and the manager told me in these exact words "It i...

Bank of China / telex fraud

Jo

Bank of ChinaMy Business Partner deposited $6.5 Million with Bank of China, Guangzhou location. The Bank Telex notified me of the death of Mr. Shuji, Mrs. Jane Chang, sent me an email that I needed to send her $4, 900.00 via Western Union to Guangzhou, China to open a FLIP Account, I did, then the next...

Bank of China / no fraud protection on credit card

Rh

I want to warn all that Bank of China issued credit cards under VISA do not provide any real fraud protection. I work for a UN agency and used my BOC card while travelling in Indonesia. After using the card in Jakarta BOC called me and informed me that it appeared my card had been misused...

Bank of China / scam

An

Dear Friend, I am CHAN LEE, I work with BANK OF CHINA, HONG KONG. I have a Business Proposal worth $17.3M for you to handle with me from my bank. I need you to assist me in executing this Business Project from Hong Kong to your country.Should you be interested please send me the required...