SUBMIT A COMPLAINT

First National Bank [FNB] South Africa Customer Care Service

First National Bank

FNB Bankcity Simmonds Street, Gauteng 2001
Johannesburg
South Africa - 2001

Customer Support Phone Numbers

+27 875 759 404(General Inquiries) 7 3
+27 860 327 827(Sales) 3 0
+27 875 759 406(Lost & Stolen Card) 2 0
+27 875 759 444(Report Fraud) 5 0
+27 800 990 475(Visa Global Customer Service) 5 0
+27 861 490 100(ComprehensiveGlobal Travel Insurance) 1 0
+27 875 751 111(Credit Cards) 4 0
+27 875 777 000(Premier Banking) 1 0
+27 860 136 739(Forex) 5 2
+27 877 367 774(Insurance: Life Cover) 1 1
+27 877 367 772(Insurance: Funeral Plan) 1 0
+27 860 328 328(Insurance Brokers) 1 0
+27 877 367 773(Insurance: Law On Call) 1 0
+27 877 301 144(Home Loans) 1 1
+27 877 301 111(Loans: One Account) 1 3
+27 877 305 596(Loan Queries) 2 0
+27 861 404 040(Loan Applications) 1 0
+27 875 750 000(Online Banking) 1 0
+27 875 759 404(Telephone Banking) 7 3
+27 873 204 321(Saving & Investments) 2 0
+27 877 367 270(Smart Device) 1 0
+27 875 750 147(FNB Connect) 1 0
+27 875 754 727(Private Banking) 1 0
+27 877 306 000(Private Wealth) 1 0
+27 875 750 362(Banking App) 1 1
+27 875 759 405(Cellphone Banking) 2 1
Plus

First National Bank [FNB] South Africa Complaints & Reviews

First National Bank [FNB] South Africa — information not being provided

ACCOUNT - [protected] I have been trying since 19 November to find out why I stopped receiving InContacts on my phone...

Banks  · Dec 03, 2019

First National Bank [FNB] South Africa — release of surety

Good Afternoon At the beginning of 2016 I, Janet Leverington (Business Keyframe Media), stood surety for a business loan...

Banks  · Nov 26, 2019

First National Bank [FNB] South Africa — paid up letter for cheque account

The last 2 days I have been on the phone trying to get a bloody paid-up letter for an account that was handed over an...

Banks  · Nov 07, 2019

First National Bank [FNB] South Africa — ebucks rewards

Good day, I don't like to complain on public groups, however, I feel I need to share what happened to me and I will only...

Banks  · Nov 03, 2019

First National Bank [FNB] South Africa — fraud I was scammed

First National Bank [FNB] South AfricaMy name is Kingsley muntemba and am from Zambia I bought a computer box from kings auto spares (PTY)LTD in south africa...

Banks  · Oct 23, 2019

First National Bank [FNB] South Africa — investor funds on deposit

First National Bank [FNB] South AfricaI have been contacted first by Mohamed Mansour complaining that he has been Exiled from Egypt and now living in Saudi...

Banks  · Oct 07, 2019

First National Bank [FNB] South Africa — forex

Good day, I have been dealing with FNB forex for over 3 months with an absolute shocking customer service experience. I...

Banks  · Sep 03, 2019

First National Bank [FNB] South Africa — fnb credit card

I am very unhappy and disappointed with FNB. I have had to organize a debt consolidation loan with Standard Bank in order...

Banks  · Aug 13, 2019

First National Bank [FNB] South Africa — incorrect personal and contact details on their system

When I opened my account I supplied all the FICA requirements as requested. I am now continually receiving statement...

Banks  · Aug 06, 2019

First National Bank [FNB] South Africa — clients must first explain themselves at the door before being allowed to enter the branch

I visited the Campus Square branch in Auckland Park this morning where a queue had formed waiting for the doors to open...

Banks  · Jul 31, 2019

First National Bank [FNB] South Africa — fraud

I want to report one of your clients Venessa Murray [protected] dont work her mothers husband open an account on her name...

Banks  · Jul 11, 2019

First National Bank [FNB] South Africa — follow up for fraud

Dear Sir My Credit card was hacked and fraudulent activity regarding close on R7000 happened when I was in Thailand at...

Banks  · May 05, 2019

FNB Home Loans Dept — extremely bad communication and service received

Over 1 month ago we applied for a new home loan. With fnb taking so long with application, we lost our cash buyer on...

Banks  · Apr 30, 2019

First National Bank [FNB] South Africa — forex trading

Morning I don't have a complaint just concerned about what I've heard that fnb is going to blocked our forex account...

Banks  · Mar 01, 2019

First National Bank [FNB] South Africa — private client product - fawzia charles (maiden: duimpies)

Good day, A while ago I made a few purchases on my debit cheque card and I knew there was availeble funds to make these...

Banks  · Feb 22, 2019

First National Bank [FNB] South Africa — debit orders

I received an sms stating a debit order from Egoli that I agreed to on the phone wi go out my account, I agreed to no...

Banks  · Feb 01, 2019

First National Bank [FNB] South Africa — unauthorized debit order

I received this message yesterday. Your egoli rewards 135.00 debit will bill on 31 jan as sold to you by dialler comm ref...

Banks  · Jan 31, 2019

First National Bank [FNB] South Africa — egoli rewards and fnb

Illegal debit order went off my account as well, got the SMS yesterday and replied cancelled, tried calling Egoli...

10 comments Banks  · Jan 31, 2019

First National Bank [FNB] South Africa — banking

First National Bank [FNB] South AfricaOn 30 January 2019 I got an sms from a company called Egoli. They stated that they are going to deduct R135 from my...

1 comments Banks  · Jan 30, 2019

First National Bank [FNB] South Africa — funds transferred from my account with no agreement

An amount of R2000 has been transferred from my account with a transaction charge of R70. I called FNB Loans who...

Banks  · Jan 25, 2019

First National Bank [FNB] South Africa — business account

Opening up a business account has been one of the most difficult things to do through this bank, firstly get my busine...

Banks  · Jan 21, 2019

First National Bank [FNB] South Africa — unauthorized loan deduction

FNB transferred R2044 from my cheque account to a loan account without my consent. It is January and I had R3000 in my...

Banks  · Jan 05, 2019

First National Bank [FNB] South Africa — unprofessional

I registred my business account through FNB online the card was delivered but couldn't activate it when I called them...

Business & Finances  · Nov 17, 2018

First National Bank [FNB] South Africa — bank manager

I would like to lay an complaint about very poor service that I am getting from my bank manager, Mhlaba, Nkhensani I have...

Products & Services  · Nov 14, 2018

First National Bank [FNB] — mortgages

I emailed a complaint regarding being overcharged on administration fee as per the usury act. Was assisted by a Shano...

Banks  · Oct 25, 2018

First National Bank [FNB] — harassment an infringement of privacy /decimation of character

I want to file a personal complaint on Randy Arron of the Burkburnett Fidelity Branch. My Mother whom had accounts with the...

Banks  · Oct 18, 2018

First National Bank [FNB] — unauthorised credit card usage ref id13189259

Reference ID13189259 This has been going on since 8th June 2018, 4 months Still no courtesy reply from anyone to give me...

Unauthorized Charges  · Oct 14, 2018

First National Bank [FNB] — dishonest staff member

Premier Growth Banker Weirda Rd W Sandton Consultant name: Aaminah Chotta With much regret and a huge amount of effort...

Banks  · Oct 04, 2018

First National Bank [FNB] — gold cheque account

I was called by an advisor explaining the different plans fnb has and I agreed to an upgrade. I clearly stated in the...

Other  · Sep 26, 2018

First National Bank [FNB] — bank account / mazraa branch - ali banat

I had a saving account that contained a balance of 281.5 USD and that I didn't use since end of 2015. After going to the...

Banks  · Sep 25, 2018

First National Bank [FNB] — bank charges levied against cheque account

The FNB complaints website is not working to log complaint on FNB cheque account HEILBRON. All bank charges to be reversed...

Banks  · Sep 20, 2018

First National Bank [FNB] — fnb card division

On 13 September 2018 i called fnb Card Division requesting to have an increase on my card. Bearing in mind that i am an...

Banks  · Sep 19, 2018

First National Bank [FNB] — business banking

First National Bank [FNB]Date: I have had a number of issues but the most recent 17/09/2018 Ref: 1542063/[protected] - one of a couple gone unanswered. I...

Banks  · Sep 19, 2018

First National Bank [FNB] — forex

First National Bank [FNB]On 20 August I made a forex transaction from my bank in the UK to my bank account at FNB. The £650 is not yet in my FNB account. I...

Forex / Currency Trading  · Sep 18, 2018

First National Bank [FNB] — cheque card dispute ref. no [ref:[protected]_[protected]]

I made a request for a dispute as per ref. number above on the 20 August 2018 till today my request has not been...

Clothing, Shoes & Acc  · Sep 14, 2018

FNB — loans

I have been under debt review so fnb decided to cancel without my knowledge and still deduct 5500 from my acc??? Been...

Banks  · Sep 03, 2018

First National Bank [FNB] — unauthorized credit card charges

FNB CREDIT CARDS 17TH AUGUST 2018 Re: UNAUTHORIZED CREDIT CARD CHARGES /DEDUCTIONS - Mr ANTON VAN ZYL- [protected] I am really...

Credit Cards  · Aug 17, 2018

First National Bank [FNB] — outstanding complaint since 28 june 2018

Good day, I've received an e-mail from FNB stating that as a Credit Card or Cheque Card holder, I qualify for 2 free...

Airlines  · Aug 14, 2018

First National Bank [FNB] — service

When i opened the account with FNB i was advised that withdrawls can be done at pick n pay or spar. today i had gone to...

Business & Finances  · Aug 03, 2018

First National Bank [FNB] — pre-plant account payments

First National Bank [FNB]I am a FNB customer for as long as I can remember. I do all my buisness with FNB. i have a pre-plant account from where the...

Banks  · Aug 01, 2018