CB Banks Barclays Bank Complaints #2-21

Barclays Bank review: Credit card

Ivan Gallagher of US

Oct 13, 2025 7:59 am UTC

Verified customer

Featured review

Ivan Gallagher
47 Fremantle Common Road
Southampton
SO19 7BD
[protected]
[protected]@me.com

13 October 2025
Company Secretary
PO BOX 9131
51 Saffron Road
Leicester
LE18 9DE

YOUR REF; UKC/4A0320250822050043/000005
Barclay IBCM PLATINUM CARD No. [protected]

Dear sir / madam
I entered into a 20 month interest free credit agreement with yourselves in June this year. After using this card I received a letter saying my account had been closed (22.08.25), no reason given. I started to pay off the card each month only to later discover when checking my account had been accruing interest.
I telephoned the Barclay help line and though staff were polite and courteous they could not explain or help with my problem. I am going to pay my credit card account in full, but as I entered into this agreement on the basis of interest free, I expect a refund of all additional fees, charges and interest paid returned to me.
I cannot understand how this can be done without any explanations or discussions from you to me.
Yours sincerely,

Ivan GALLAGHER

Claimed loss: Â£106.05 interest accrued so far

Desired outcome: Total repayment of interest charged

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Barclays Bank Contacts

Barclays Bank phone numbers

+44 34 5734 5345

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21%
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Personal Banking - within UK

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Personal Banking - outside of UK

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Premier Banking - Existing Customer

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Corporate Banking - within UK

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Corporate Banking - outside of UK

More phone numbers

Barclays Bank emails

internetsecurity@barclays.co.uk

99%
Confidence score: 99%

support

stockbrokers@barclays.co.uk

95%
Confidence score: 95%

Barclays Bank address

1 Churchill Place, London, England, Greater London, E145HP, United Kingdom

Barclays Bank social media
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