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CB Vehicle Rental and Leasing Alamo Rent A Car Rental agreement #663587478
Alamo Rent A Car

Alamo Rent A Car review: Rental agreement #663587478

B
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5:48 pm EST
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Vehicle was not ready when I approached rental office although I was pre-registered and had bypass office feature to go direct to vehicle. Both kids at booth attempted to get me to change to another vehicle and did not know why the truck I rented was not ready when I arrived. After 20 minutes standing in the cold garage the attendant brought up a dirty vehicle with sticks and pieces of limbs in the bed of the truck. The attitude of the young booth people angered me, but I had to accept the results since I was standing in the cold with no option... help me understand what part of this experience is customer service?

Claimed loss: late picking up tent and chairs for funeral

Desired outcome: free rental

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Alamo Rent A Car response
Jan 17, 2025 2:26 pm EST
Alamo Rent A Car customer support contacts
Phone numbers

+1 (844) 354-6962

+1 (844) 357-5138

Address

600 Corporate Park Drive, Saint Louis, MN, 63105, US

Website

www.alamo.com

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Hi Bill, we would like to look into this further but need some more information. Please visit www.alamo.com/en/customer-support.html to contact us. Please be ready to provide your contact information, your reservation or rental agreement number and the details of your experience. Thanks. –Chris R.
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  1. Alamo Rent A Car Contacts

  2. Alamo Rent A Car phone numbers
    +1 (844) 354-6962
    +1 (844) 354-6962
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    Reservations
    +1 (844) 357-5138
    +1 (844) 357-5138
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    Customer Service
    +1 (855) 533-1197
    +1 (855) 533-1197
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    Alamo Insiders
    +1 (800) 651-1223
    +1 (800) 651-1223
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    Customers with Disabilities
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  3. Alamo Rent A Car emails
  4. Alamo Rent A Car address
    600 Corporate Park Drive, Saint Louis, Minnesota, 63105, United States
  5. Alamo Rent A Car social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 17, 2025
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