Allstar Coaches’s earns a 1.0-star rating from 3 reviews, showing that the majority of RV renters are dissatisfied with luxury motorhome rentals.
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I don't like writing long reviews, but I gotta say, my experience with Allstar Coaches was a real bummer
I don't like writing long reviews, but I gotta say, my experience with Allstar Coaches was a real bummer.
We were super excited to rent an RV and live the RV life for a week in Key West. But right from the start, our RV had problems with the appliances. We wanted to cook our own meals, but the oven and microwave didn't work. I called RV support, but they couldn't help. After four days, they said I could go buy a microwave, but that wouldn't fix the oven problem. Plus, I didn't want to drive a huge RV into town just to buy appliances.
There were other problems too, like a broken recliner, a freezer that wouldn't get cold enough, and a tiny BBQ grill that was useless. And this RV cost $9,000 a week! We made the best of it, but when we returned the RV, we asked for a refund. Allstar said they'd make it right, but then they didn't do anything. When I asked for a 15% refund, they said no and acted like it was my fault for not buying new appliances. They wouldn't even refund our deposit when we had to postpone our trip because of COVID.
Allstar Coaches is a terrible company with bad customer service. Don't waste your money on them. Stay in a nice hotel instead.
Allstar Coaches complaints 2
I had to cancel my reservation with Allstar Coaches, LLC due to a family emergency
I had to cancel my reservation with Allstar Coaches, LLC due to a family emergency. They sent me an email saying it was okay to cancel within 45 days, but they still charged me 60% of the rental fee. They also tried to make me buy trip insurance and complete an application, even though I had proof of my medical emergency. They forfeited my deposit without any argument, but still charged me for the rental fee. I didn't complete the final application because I cancelled within the 45 day window.
I rented a Coachmen Mirada camper van from Allstar Coaches, LLC and was charged $1,663.85+tax for damage to the linoleum floor that I didn't do
I rented a Coachmen Mirada camper van from Allstar Coaches, LLC and was charged $1,663.85+tax for damage to the linoleum floor that I didn't do. When I arrived at my home in White Lake, NY, I noticed a piece of wood with nails under the couch that ripped the linoleum floor when I moved the slider. I told the company about the damage and returned the coach early, but they charged me the full $2,500.00 security deposit without any communication. After weeks of outreach, I finally got a folio indicating a charge of $1,663.85 for "Repair Lino Floor". I tried to contact the person who does the actual checkout of the vehicle, but he didn't respond. It was a frustrating experience dealing with this company.
Is Allstar Coaches legit?
Allstar Coaches earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Allstar Coaches has claimed the domain name for allstarcoaches.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Allstarcoaches.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Allstarcoaches.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
According to our analysis, Allstar Coaches appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
However ComplaintsBoard has detected that:
- Allstar Coaches protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Allstar Coaches has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Allstar Coaches
The company has been in business for over a decade and has established itself as a leader in the RV rental industry. Allstar Coaches has a team of experienced professionals who are dedicated to providing exceptional customer service and ensuring that every client has a memorable and enjoyable travel experience.
Allstar Coaches' fleet of luxury RVs includes top brands such as Prevost, Newmar, and Fleetwood, among others. These motorhomes are equipped with all the amenities one would expect from a luxury hotel, including flat-screen TVs, full kitchens, comfortable beds, and spacious living areas.
Allstar Coaches offers a range of rental options to suit different needs and budgets. Whether you're planning a family vacation, a corporate retreat, or a special event, Allstar Coaches has a motorhome that will meet your needs. The company also offers delivery and pickup services, making it easy and convenient for clients to rent an RV.
In addition to its rental services, Allstar Coaches also offers RV sales and financing. The company has a team of experienced sales professionals who can help clients find the perfect RV to purchase. Allstar Coaches also offers financing options to make RV ownership more accessible.
Overall, Allstar Coaches is a trusted and reliable luxury RV rental company that offers exceptional service and top-of-the-line motorhomes. Whether you're planning a cross-country road trip or a weekend getaway, Allstar Coaches has the perfect RV for you.
Overview of Allstar Coaches complaint handling
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Allstar Coaches contacts
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Allstar Coaches phone numbers+1 (866) 838-4465+1 (866) 838-4465Click up if you have successfully reached Allstar Coaches by calling +1 (866) 838-4465 phone number 0 0 users reported that they have successfully reached Allstar Coaches by calling +1 (866) 838-4465 phone number Click down if you have UNsuccessfully reached Allstar Coaches by calling +1 (866) 838-4465 phone number 0 0 users reported that they have UNsuccessfully reached Allstar Coaches by calling +1 (866) 838-4465 phone number
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Allstar Coaches address2421 S State Road 7, Davie, Florida, 33317-6910, United States
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Allstar Coaches social media
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