Alamo Rent A Car reviews and complaints 1
View all 394 complaints
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Alamo Rent A Car has left an official reply on this complaint.
Alamo Rent A Car - charging my car extra
I turned my car in before 6pm the time stated
I was charged $300+ instead of $147. I've called the Cincinnati store spoke with an assistant manager and she is suppose to call me back.
She hasn't. I called again today and left a message; still no return call. I need someone to call me soon
My name is: Stacey J Martin
My phone #. [protected]
My email: [protected]@yahoo.com
Thank u
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
Alamo Rent A Car customer support contacts
Stacey Martin,
Thank you for your comments.
This team is happy to take a closer look at your rental in order to help and provide some answers. We will need some additional details in order to do so. Please email Care@Alamo.com with your contact telephone number, email address, exact rental office location, and your reservation and rental agreement number.
Regards,
Carol H.
Thank you for your comments.
This team is happy to take a closer look at your rental in order to help and provide some answers. We will need some additional details in order to do so. Please email Care@Alamo.com with your contact telephone number, email address, exact rental office location, and your reservation and rental agreement number.
Regards,
Carol H.
Latest reviews and complaints
Pre-existing damage0
I rented a Nissan Sentra in Myrtle Beach on 10/17/2025. Something...
0
Evil company. My son was rear ended on the highway by a speeding...
0
The car was rented at the Geneva Airport and worked normally until it...
0
What a difference Alamo made on our recent Pittsburgh trip. On...
0
Vehicle was not ready when I approached rental office although I wa...
We have received your comment. Thank you!