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I'm facing the worst (yes it is worst) customer care service from airtel since the last 2 months (the day I converted my number to post paid).
Firstly, I'm getting 100's of messages in a day (Just imagine 100!) from an airtel number 543210.
The SMS service is about cricket alerts.
I've been contacting customer care since then, initially they were not sure why is this service activated. They gave me the reason I subscribed for it. When I said no, I've never subscribed for this service, they told me the service will be discontinued in 24 hrs, but its not.
I called up customer care innumerable number of times & every time I got exactly the same response that "the service will be discontinued in 24 hrs". Its more than 2 months now, they cant stop sending spam to me.
Imagine, they barr your outgoing calls the moment it exceeds its limit. But, dont know why they are so much reluctant to block this spam.
The worst part is the service provider itself is sending spam. What more to expect.
The current scenario, whenever I'm dialing airtel 121 the only option that I have (no matter what option I choose) is to send a SMS to 121.
The complaint has been investigated and resolved to the customer's satisfaction.
hello,
my name - s.madhusudhana naik,
mobile number- +[protected]
i have receivng 1 message from 02TELECOMS
MESSAGE IS----- congrats!your phone number has won 500, 000 pounds in the on goingint'l phone number draw in UK . to claim, call+[protected] or 2008claim@live.com
so i giving mail to you .
plz reply my email id----madhu_suman47@yahoo.co.in
thank you
I obtain broadband connection on my landline no.[protected] and [protected] on 30.10.2017 under free gift scheme of rs.2500/- The installed phone, have sent bill on address provided.But for sending gift they adopted a long proceesure which a common man cannot fulfil and his gift is lost .Why they have not send the gift on bills address?Arent they foolong people?
i can not get my mms which i got from Banglabesh. it has got stored in the web www.airtelworld.com/mms. and even the coustomer care service is not helping me. so tell me how to get or receive that mms from the web because as i am logging in the sight it is responding as an unknown host.
I have problem to see airtel mms. the site of http://www.airtelworld.com/mms was not open. how i can opened the mms. please give me answer.
A MMS message come on my cell no.[protected]. Subject was welcome mms at & given a site address http://www.airtelworld.com/mms. Also give my passcode. But i am not able to view the mms. But how can it is possible that i will be activate it.
Hi: I have received an mms and the website doesn't work or exist. Its awful. The MMS should be directly sent to the mobile phone...why does it have to reside on the website. Din't understand the logic.
Kindly let me know.
thank you.
Pankaj
[protected]
mms was not working you can give me password .ur already given by one pass word thats not working.so give me another password.
Miss Use defance document
By airtel mobile company
For detail contact my
Maj Dhambir Singh
[protected]
Namaste Ms. Bisen,
This is with reference to your post dated 15 Oct. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.presence@in.airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Patel,
This is with reference to your post dated 07 September. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Thanks, but had expected much faster action from Airtel for such trivial issues.
Namaste Dr. Iyer,
Further to our discussion dated 23 July 2017, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at airtel.presence@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.Presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Great to see a response from airtel. I had a similar experience with a deduction of 4k . Discussions with the airtel help line yielded no results. I had to pay 4k unused charges ( apart from the treats on call) I was a customer for 5 years with airtel and must say their engineering support was excellent. But for this incident, I would have continued with airtel but post this decided never to go airtel way.
Shrumani / bangalore
dnd activation
pls help me sir, my account balance is deducted two times in day 31/03/2017 total amt -74/- against mp3fulsong sms received on my mobile/ my no-[protected]
Namaste Rebs,
This is to inform you that your concern listed on 25 Mar 2017 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtelpresence@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Anshar,
We would like to inform you that your concern listed 03 Feb. 2017, has been resolved. Should you have any queries please contact airtel customer service at airtelpresence@in.airtel.com.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Anshar,
This is to inform you that your concern listed on 03 feb. 2017 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste(gagans),
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
unnecessary deduction
Complement of the season...
This is to notify you that we are aware that there are fake online scammer using company name to fruad people online, So you are advice not to reply any of those messages...All you need to do is get back to us so we can verify if it is real or fake.
ALL REPLY SHOULD BE FORWARDED TO THIS EMAIL BELOW:cyber.crimebuare@yahoo.com
FFFFFFFFFFFFFFFFFFFFUUUUUUUUUUUUUUUUUUUUUUUUUCKKKKKKKKKKKKKKKKKKKKKKKK
AIRTEL
airtel ###s
its a very serious problem that the number i am using for at least 2 yrs is suddenly stopped my outgoing calls, messages and net surfing, , and after complaining i get know that i have called them to do so just because i lost my sim card! isnt strange, , by the same number i was calling to customer care! how can it be resolved?
hi iam akshay goel my airtel no is mot sent messages for 2 weeks pls open it
plz de activate the service of fhm@5 its just worst im not using den also ma balance reduces to 5 rs per day.plz unsubcribe it. my cell no. is [protected]
more balance cut s I really frustated I want no; portability
AIRTEL IS GREAT SUCKER IN INDIA. It should be banned No airtel customer is happy in Bangalore. The reason is they have given the business on contract to private agencies. Before 3 yrs it was good in bangalore.
I applied for broadband connection at Bangalore ulsoor on [protected]. After 15 days airtel called and informed me that the connection in
my area is not possible as they dont have reach up to there. I told ok refund my 800 which i have paid in cash so from that day it is still pending I went to Bannerghatta office but no one took it serious and every day they are making fool of me.
Sahil bhat
Airtel ac no: [protected]
I am prepaid customer of airtel with mobile no:[protected].i have activated Rs.119 booster on november 3, 2017.initially i got sms balance of 12, 000 which expires on 30th april 2017. if i send sms to any other network users 10p is reduced from by balance.only when i send sms to airtel users my sms balance is getting reduced. i had already used this booster plan many times but this time only am having problem.So kindly look into this matter and arrive me a solution.
Please unsubscribe SubscriptionVideosParlou from my mobile, I've been charged rs.5 since past one month even though I've tried to unsubscribe, the service starts again automatically charging me rs.5 per day
Cell no. [protected]
Thank you
Please unsubscribe the FHM@5 service
Cell no. [protected]
Thank you
i have received a msg on my mbl no +91 [protected] from AD-54321 since last month(more than a month) that "you have been renewed for FHM@5 subscription from airtel. you have been charged rs. 5. latest games http://gclub.in browsing @ 10p/10kb".
kindly resolve this problem i am facing too for so long,
please unsubscribe this service from my mobile no +91 [protected].
AIRTEL IS LOOTING INDIA BY UNLAWFUL DEBITS
MINE GET DEBITED OF RS, 99/- YNIGHT [protected] AIRTEL MP
NO RESPPONSE FROM 198 ALSO
AIRTEL IS LOOTING CONUSMERS MINE IS [protected]
Dear Sir/Madam
I have requested the Service Centre executives to activate DND facility to my mobile number. The response given by the executives is that my documents are not in place as I Migrated to airtel through Number Portability and have submitted all the required documents.Please look into the matter and activate DND at the earliest, there by saving my time in answering unknown calls and promotional messages.
i have received a msg on my mbl no +91 [protected] from AD-54321 since last month(more than a month) that "you have been renewed for FHM@5 subscription from airtel. you have been charged rs. 5. latest games http://gclub.in browsing @ 30p/20kb".
kindly resolve this problem i am facing too for so long,
please unsubscribe this service from my mobile no +91 [protected].
Please unsubscribe the FHM@5 service . My cell no.[protected]. thank you
I am also having the same problem. please unsubscribe the FHM@5 service cell no.[protected]. thank you
Mr. Rahul Bawa appellate officer very very thanks.Solve my complaint and Thanks complaint board.
Thanks airtel.Please deactivate my no.[protected], [protected], [protected], [protected], and [protected] immediately. jasvinder singh contact no.[protected]