I activated the service to use the mobile office (Gprs) for surfing net using my laptop, their is some...
I am prepaid customer of airtel since one year. Presently I am residing at ranchi, my mobile no i...
Re: Airtel India
My Mobile [protected] is giving massage "Sim registration failed and Inactive Sim while it was paid for lifetime". I have mailed 10 times to airtel service center regarding my mobile no. and every time I get reply through auto generation mail that you will take care of my problem within 24 hrs. Inspite of regular follow ups I couldn't retrieve my mobile no. I have spent thousands of Rs. for it. I have phoned 68 times to Mr. Agarwal ( Nimbahera) Ph. no. [protected] and 94 times to Mr. Satpal Dua ( Chittorgarh ) Ph. [protected]. Every time both persons tell me that problem will be solved within 24 hrs. Mr. Agarwal given me other no. sim as a replacement but after one day he again call me personally and provided me one other sim of same number and taken back sim as he supplied earlier. On 11.8.2006 Mr. Satpal Dua called me personally and he managed to talk me on 801 (Mr. Yogendra) and he told me that there is some technical problem in the system and he will short out the matter within 24 hrs. Still problem persists. I have given all the related documents again to Nimbahara. What more you needed from me. All your such activities have pained me a lot and it has forced me to go to court / consumer forum. Due to unavailability of mobile no. I have incurred heavy loss of both money and time.
I made a GPRS on my mobile (mobileoffice) request to airtel in 8th of august 2006. Till this complaint (12 august 2006, they says the activation will happen within 24 hr from the request) hav't got any response from their side.
The executives are already with their apology and fault commitment that it will activate with in 1 hr, 2 hr,...... no response then.
Even the team leader of customer care failed give any response she commited that she will activate the function within 3 hrs. after 3 hrs i made a call but the executive said that the team leaders shift has over and she left the office!. with out any message or a call.
Airtel has absolutely failed to give the service. Absoultely pathetic condition.
I had purchased Air Tel prepaid card Aisi Azadi aur kahan worth of Rs.360 from the shop in Rajajinagar on 10th August 2006. When I want to recharge as per instructions, there was no services available after entering 16 digit number. The message was clear saying that this facility temporarily not working call later again. This has been happening for the last two days. I have tried repeatedly with the card for recharge but all attempts in to the vain. It is too bad to provide service like this afte paying prepaid card. Can anybody from Air tel respond. I have tried to contact their customer service number [protected] but always busy and no response. Do needful if you can.
I am using airtel since last 2 years. Today, early morning I activated mobile office service by mistake. Suddenly I call to the customer care and request them to correct my mistake and deactivate this service but I got the reply that even if you do this by mistake then also you have to pay for this service and monthly charges you must pay.
It was just a mistake and done through sms so I think it must be corrected by the company.
I am a post paid user of Airtel mobile no. [protected] of 14 month old, I opted annual advance rentel plan 249 rs. p.m. I face a serious call drop problem since the starting & I contect to customer care several time but they did'nt give me satisfactory resolution. The srvice provider also charge cost of those calls who are droped. I notify this probem to customer care always but they do not provide me remedy of this problem. the airtel also charge for value added services those are not replying. For details see my itemis bills. This is very serious matter.
Few days ago, I converted to my Airtel prepaid to postpaid connection. I have been a good customer of Airtel...
On 22nd february, 2005 I received two sms saying I have requested for hello tune, that I never did. Second...