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ADT Security Services review: Security Service

Michael Blankenship of US

Sep 15, 2025 1:02 pm EDT

Verified customer

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I no longer have a landline and wish to know if there is an option available that would allow me to continue service and the cost of such if available.

I have called twice and was told I was being forwarded tp a representative and the line went dead both times. Also, the website had been changed and I was unable to log in. Thought I needed to reset my password and tried to do so. was given the message that a link would be sent to my email that would allow me to do so but never received it.

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I no longer have a land line and I tried to contact ADT as to any option they may have so I could continue my security service and the cost if such service was available. called twice and was told by their "AI" answering service that I was being transferred to an agent. Line went dead both time and never got to talk to an agent. They also have a new website and I could not access my account on it like I did on the old site. Thought I had to resent password. Asked to do so. Got a message that a link allowing me to do so would be sent to my email address. I never received tt. Very sorry customer service so far!

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ADT Security Services Contacts

ADT Security Services phone numbers

+1 (800) 884-4226
+1 (800) 884-4226

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Residential, Sales

+1 (800) 521-1734
+1 (800) 521-1734

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Residential, Customer Service

+1 (888) 244-4505
+1 (888) 244-4505

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Business, Sales

+1 (800) 515-2216
+1 (800) 515-2216

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100%
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Business, Customer Service

+1 (877) 801-7387
+1 (877) 801-7387

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Health & Senior Safety, Sales

+1 (800) 658-7134
+1 (800) 658-7134

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Health & Senior Safety, Customer Service

More phone numbers

ADT Security Services emails

alwaysthere.c@adt.com

100%
Confidence score: 100%

Support

info@adt.com

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Confidence score: 100%

Support

ADT Security Services address

1501 Yamato Road, Boca Raton, Florida, 33431-4438, United States

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Sep 15, 2025
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