How to contact ADT Security Services customer service?
- Residential, Sales: +1 (800) 884-4226
- Residential, Customer Service: +1 (800) 521-1734
- Business, Sales: +1 (888) 244-4505
- Business, Customer Service: +1 (800) 515-2216
- Health & Senior Safety, Sales: +1 (877) 801-7387
- Health & Senior Safety, Customer Service: +1 (800) 658-7134
- Support: alwaysthere.c@adt.com
- Support: info@adt.com
1501 Yamato Road, Boca Raton, FL 33431-4438, USA
ADT Security Services information: contacts, address, founders, CEO, services, and products
ADT Security Services was founded by 1874.
ADT Security Services competes in a variety of industries, such as burglary, fire and carbon monoxide detection, health safety, cybersecurity, fire suppression, security systems, communication systems, video surveillance, access control, radio frequency identification and electronic article surveillance.
To write a complaint about ADT Security Services and get an answer from the officials of ADT Security Services, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about ADT Security Services can be filed via the specific ADT Security Services complaint section.
ADT Security Services is a security company in the US. ADT Security Services is a residential, small and large business electronic security, fire protection, and other alarm monitoring services provider.
You can contact the company by phone at +1 800 716-3640.
ADT Security Services is headquartered at 1501 Yamato Road, Boca Raton, Florida, United States - 33431-4438.
Due to security reasons, you can cancel your contract only by phone at +1 800 773 1391.
If you cancel your subscription earlier, ADT may charge you up to 75% of the remaining contract charges and the system will then remain property of ADT.
ADT offers a Theft Protection Guarantee with a maximum of $500 reimbursement. You will have to meet all the requirements for Theft Protection Guarantee. You should request the refund in the mail within 60 days of property loss. Mail the request to ADT including a signed Theft Protection Guarantee certificate, your letter requesting reimbursement, a copy of the police report, and a copy of the accepted insurance claim.
ADT Security Services offers a money-back guarantee if you’re having issues with your equipment which ADT could not resolve within the first 6 months of your contract. The equipment will have to be fully removed before a refund will be processed.
Prices for ADT Security Services vary from $36.99/month to $52.99/month plus installation costs starting at $99 and a standard monitoring system of $850.
ADT contracts are usually 36-month long. Contracts in California are for 24 months.
You can access the system from any web-enabled PC and cellular phone. However, for advanced services including remote control of lights and thermostats or video application, you will need to provide high-speed Internet connection.
ADT Security Services visa gift card is a limited $100 Visa Reward Card offer by ADT.
You will have to sign up for a 36-month monitoring contract starting at $28.99/mo with QSP or 24-month monitoring contract in California with total fees from $1,391.76 and enrol in ADT Easy Pay. You can get 1 Visa reward card with a minimum purchase price of $449 after promo is applied.
Yes, you can arrange the service with ADT beforehand.
You will have to pay a fee of at least $200 for moving and reinstallation.
Users of ADT Security Services complain about unresponsive customer support, poor services, and cancellation process. The company has on average satisfactory ratings across multiple platforms online. ADT Security Services has resolved only a few complaints on our platform. Keep this in mind before dealing with this company.