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AMERISTAR CASINO Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.
111 Richman Street, PO Box 45
Black Hawk
Colorado
United States - 80422

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AMERISTAR CASINO Complaints & Reviews

Ameristar Casino / hotel staff and management

Bo
Jan 05, 2018

Ameristar CasinoI have stayed at ameristar casino kansas city plenty of times before trouble started happening with the staff and management. I feel like I am being discriminated and targeted on because I am asian. First of all I have never had any problems with checking out an paying my bill. Second I...

Ameristar Casino / unethical behavior

Pg
Aug 01, 2017

On Saturday July 29, 2017 @ approximately 2:00pm, I was in Ameristar Casino looking for a machine I wanted to play. I saw an unattended penny machine (don't know what type it was). I went over and sat down only to have a woman, sitting at the machine beside me, tell me that the machine I...

Ameristar Casino / Customer service

Ho
Jan 15, 2017

I was visiting a friend who is a dealer at Ameristar's Vicksburg property, as I do often, I set talking with her for a little close to an hour and wasn't playing any money. My friend went on break and shortly after we both return to her table and continued to talk, still I'm not playing...

Ameristar Casino / Accused of Stealing

Fo

PLEASE DON'T EVER PICK UP A SLOT TICKET IF YOU FIND ONE LAYING AROUND IN THIS CASINO OR STICKING OUT OF A SLOT MACHINE (WITH NO ONE PLAYING THE MACHINE). I WAS SITED FOR DOING JUST THIS. I SAT DOWN AT A SLOT MACHINE TO PLAY AND AFTER A COUPLE OF MINUTES NOTICED THAT THIS MACHINE HAD A...

Ameristar Casino / Harassment & Retaliation

Ha

As an employee with the company, I was constantly being harassed by my supervisor. I reported 3 separate incidents to my manager, only to have the supervisor get worse after each complaint because he knew that I was complaining about him. When attempting to voice my fourth complaint to...