1xbet blocked my account
I became a member of your site 6 months ago. And I invested a total of 190 thousand dollars.
20 days ago I won 800,000 dollars but the site blocked my account
They asked me for documents and I sent all the documents to them but they don't approve my account and they don't pay my money
my id number is [protected]
Desired outcome: confirm my account
This complaint has been resolved automatically due to user's inactivity.
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Desired outcome: Mere sath cheating hua hai please check Karen
This complaint has been resolved automatically due to user's inactivity.
Complaint
1xbet is a very reputable site. That's why I registered in it and put my money in it.
But it is completely wrong for the security team to block my account without prior notice and then not return the funds in the account. The only problem with this site is that they have to return the money to the account holder. Then block the account. I have charged my account in the hope that you are a reputable site. I want you to tell the 1xbet security team to fix this mistake forever so that users are not bothered. Give back the money that belongs to the account holder and if the money belongs to the site, deduct it from the account and return the rest of the money that belongs to the account holder. Thankful. ID,[protected]
I did not use any method, I only bet on two options on the site.
So that I can withdraw my money. Because according to the rules of the site, we have to circulate the entire inventory in order to be able to withdraw.
My goal was not to lose in case of a big loss.
They blocked my account without notice and are not responsible at all.
This is really stealing from users.
The account money is mine and has nothing to do with the site.
The site does not favor me with this, it only returns my money.
Please email and tell them to return the money in my account.
I just want the money that is mine,
I do not want their money.
But I can not log in to my account and withdraw my money, please check. I have 5 million and some money in my account. Please help.
You said that according to the rules of the site, you can withdraw your funds.
But my account is still blocked and I can not log in to my account.
I just want my money.
If the site does not work with me.
Give me back the money The money in my account is mine, not the site.
Blocking users' personal money in the account is wrong.
I just want my money.
Please tell them to return my money.
Grateful.
I tried to log in to my account today but failed.
My account has been blocked for no reason. I have no idea who blocked it. I can not log in to my account
I have money in my account
I went to the security team but they did not answer
. Please help me get my money back. Account money is all my property.
please help me. ID -[protected]
This complaint has been resolved automatically due to user's inactivity.
Withdraw problems
My gamelink id:[protected]
Wallet number:[protected]
Date:[protected]
Time: 16:46
Amount: 6900
Request ID:[protected]
Screenshot video
My withdrawal amount not credited
Dear sir
I requested withdrawal amount rs.8000 on 21.01.22 at 3.44 am your operator is conformed payment but not credited in my bank account nor game account.
I called customer support on same day evening they told to send the bank account statements so I did it. Then I got reply from ur team your problem will be solved soon. Already passed three days now but there is no update and today again I called customer service support but they are asking me again send the m add mail account statements so I again sent them but there is no response
My request you to do me my payment
The complaint has been investigated and resolved to the customer's satisfaction.
Unfair bookmaker! I paid the funds at 1xbet, but they don't let me bet. But they don't let me withdraw those funds! They avoid concrete answers via email! They stole my money!
My gamelink id:[protected]
Wallet number:[protected]
Date:[protected]
Time: 16:46
Amount: 6900
Request ID:[protected]
Screenshot video
Withdrawal problem
[protected] is my id ..i proved all my documents but they block my id.. it was 61400 bdt in my ballance,,,plz help me
my gmail id is [protected]@gmail.com
Complaint no: ID #[#[protected]
24 apr 13:28
name:yarul mondol
fathers name; sahidul mondol
mothers name: Rojina begum
date of birth:10-06-1987
incident time|23 april 2022 1:45 pm
This complaint has been resolved automatically due to user's inactivity.
Deposit problem
1. BDT Wallet No (User ID-Gaming):[protected] 2. Transaction ID/TrxID:9DF1A6PFRX 3. Client Phone No:[protected] 4. Agent Phone No:[protected] 5. Time and Date:09-06pm (15/04/2022) 6. Amount:4000 7. Screenshot
Desired outcome: 1.BDT Wallet No (User ID-Gaming):[protected] 2.Transaction ID/TrxID:9DF1A6PFRX 3.Client Phone No:[protected] 4.Agent Phone No:[protected] 5.Time and Date:09-06pm(15/04/2022) 6.Amount:4000 7.Screenshot
This complaint has been resolved automatically due to user's inactivity.
Rs 3500 not credited to account
I made an deposit from UPI on 22nd April of rs 3500 money was debited from account but not credited to 1xbet account after trying to contact the support team they told to raise the deposit request but this time the payment details suddenly change please help me out
User name anu98368
Id [protected]
E-mail [protected]@gmail.com
Desired outcome: Please either refund me or send the amount my 1xbet account
This complaint has been resolved automatically due to user's inactivity.
Withdrawal
Withdraw is not complete because they tell that use same method in both withdraw and deposit and when i deposit with upi fast and in withdraw the upi option is not coming
Desired outcome: Withdrawal will only apporved when made using the same pement method that was use to make deposit
This complaint has been resolved automatically due to user's inactivity.
Deposit
1.BDT Wallet No (User ID-Gaming):[protected]
2.Transaction ID/TrxID:9DF1A6PFRX
3.Client Phone No:[protected]
4.Agent Phone No:[protected]
5.Time and Date:09-06pm(15/04/2022)
6.Amount:4000
7.Screenshot
Desired outcome: 1.BDT Wallet No (User ID-Gaming):[protected].Transaction ID/TrxID:9DF1A6PFRX3.Client Phone No:[protected].Agent Phone No:[protected].Time and Date:09-06pm(15/04/2022)6.Amount:40007.Screenshot
The complaint has been investigated and resolved to the customer's satisfaction.
1. BDT wallet no ( ID-GAMING ID):[protected]
2. Transaction ID/trxID:718BU2BT
3. Client phone No:[protected]
4. Agent phone No:[protected]
5. Time & date: 1.31 a.m &14-5-22
6. Amount of Deposit:2000
West 1xbet
My gamelink id:[protected]
Wallet number:[protected]
Date:[protected]
Time: 16:46
Amount: 6900
Request ID:[protected]
Screenshot video
ডিয়ার সার আমার সমস্যা সমাদান করে দেন
my acount loss password
Iforgot my 1xbet made withuot anumber so i have my acount with yuor number so help me
Desired outcome: [protected]
ok Iwait for yuo pro
This complaint has been resolved automatically due to user's inactivity.
Withdrawal approved but not credited
Hello team , this is to inform you that these mentioned below withdrawal requests wasnt credited to my account and some of them got rejected by operator i dont know why and even that all money not credited to my bank account even not returned to my game id which is [protected]. Mentioning withdrawals request no. Below along with my pdf passbook statement of my bank . 1. Withdrawal request no. [protected] of amount 3500 got rejected its was created on 8 april. Money still stuck not come in game id nor in bank 2. Withdrawal request no. [protected] of amount 2800 rs got denied ( payment processing error) created on 13 april . Got denied yesterday after 7 days money got stuck . Not received in game id nor bank account. 3. Withdrawal request no.[protected] of amount 15000 rs not credited still under process request got approved but not credited. Kindly look into this. 4. Withdrawal request no. [protected] of amount 5000 rs not credited still pending but request got approved not credited to my bank . Kindly look into all these above query else . I have to file a legal suit against 1xbet as my money got stucked since last 10 days and every time ur consultant via chat told me to wait for more 7 day again 7 days which is very unprofessional. If i dont get these withdrawals in next 2 days then i will pursue the legal suit for scamming customer against 1xbet . Kindly look into it asap and revert positively if i didnt receive any revert within 24 hr. I will file case. Attaching screenshots and pdf of bank statement kindly check
Desired outcome: Kindly resolve this issue as ur chat support in india is very very pathetic.
I have already sent that mail before making a complaint here and ticket id is [protected] no revert was received till not ticket generated on 21 april 2022
@1xbet i am unable to see ur comment kindly mark an email to mughlaidastarkhan.laxminagar@gmail.com
I have already contacted over email which is info-ind@1xbet-team.com and ticket no. Is [protected]
This complaint has been resolved automatically due to user's inactivity.
Deposited money is not transfered to my gaming account
I have deposited 2000 rs on 19 April but it still didn't transfered to my gaming account and i have emailed every detail they have asked for and my TICKET ID" - #[protected] and coustmer care no is not responding
Desired outcome: I want my money back
This complaint has been resolved automatically due to user's inactivity.
Wrong result displayed, switching the positions of team 1 & 2.
1) I bet on one match on europian t10 series on total score in 10 overs will be over 100.5, suddenly rain arrives, & match reduced to 5 overs only, my team scored 59/2 in 5 overs. They first refunded the amount, and declared me lost. Whether on other betting apps, used by my friends, they got a refund.
This is similar to the case when I make a bet on Lebanon basketball league, I bet on the total score would be under 89, & I won that, but they refunded my amount. So sad.
2) I bet today on the final match of sharjaah t20 league, bet was whether the batting team score 187.5 over or under in 20 overs, I bet on under 187.5 runs. Team scored 182/9 only in 20 overs, i checked the bet I got shocked. Actually they changed the position of the team from team 1 to team 2. Means the team which was initially at team 1 becomes team 2 in the second inning.
These are all [censored]. They are making people fool.
Desired outcome: Problem not resolved yet, infact there customer care executives are so arrogant.
The complaint has been investigated and resolved to the customer's satisfaction.
My Account blocked after I winning some bets...
Hello.
I am "Mahdi Gh. Kupaye". with account number [protected].
I am a football fan. I recently became acquainted with different types of sports betting an interested to do that. I researched from friends and acquaintances about a good and reliable site with which I can deposit and withdraw from Iran easily. finally I selected 1xbet.com. and I deposited all of my annual savings. and then, after some bets and mix bets, my account was blocked and asked me for Id card and documents. after I sent them, I received a message: "Your account is under verification. Please, login to your account via PC in order to see the instructions."
then when I logged in with PC, just see this window (attached photo). and after 72 hours I did not received another answer. and also when I send every another email to security team always I will receive this same message:
"Your account is under verification at the moment, you should follow the instructions listed on the website."
I'm so worry. I need my funds for my university education expenses and also my old father's treatment costs... please help me someone... thank you so much. every seconds is like as a year for me...
Desired outcome: Please unblock my account, as soon as possible....
I logged in with PC, just see this window with title "block appeal" and after 72 hours I did not received another answer. and also when I send every another email to security team always I will receive this same message:
"Your account is under verification at the moment, you should follow the instructions listed on the website."
after 48 hours an email I received that "You need to provide copies of personal identification documents. Please log in to My Account and upload the relevant photos."
after it after 72 hours asked me to send my deposit transactions by my e-wallet.
I sent all of every things that they wanted but at the end now, I received a funny request:
"The review of your claim is suspended until we receive copies of the personal identification document (a notarized copy of your passport or national ID) and of documents confirming the deposit of funds into your account on our website. The documents must be sent by post to the following address: PO Box 856, Lviv, Ukraine, 79008"
they asked me that I send my documents from Iran (a sanctioned country) to Ukraine (a war-torn country!). all peoples know that we can't send any Postal package from Iran to European centuries because US sanctions.
1xBet is Scam, because they used every trick to don't give me my 6100$ money.
In my account I didn't get any email yet... I'm awaiting still...
please help me. I need to work by my account. tonight is semifinal of European Champions League. I loss them one after another...
I followed instruction in my personal account. but there was jus this message (attached). "the result of investigation will be send to the email address you provided with your claim."
but I didn't received any new email yet.
why I should wait so much time? I want to do bet and my fovorate matches while passing one after another...
This complaint has been resolved automatically due to user's inactivity.
Please call on their customer no. These are [censored] people
Cheating on jackpot
They are announcing fake winner to scam people to play.
When i play TV bet program
In jackpot announcement my last 5 number of id is show winner.
But amount show in mobile app and web is total different.
When i contact them,
They didn't provide me full data and just said i'm not a winner
Desired outcome: Apology and pay full amount show in web.
This complaint has been resolved automatically due to user's inactivity.
Deposit Payment not received
24 houurs gone but my deposit amount is not received ... Why are you not give me my reply i am still waiting for my money... Please tell me what is this ... Now i will decide for a FIR
This complaint has been resolved automatically due to user's inactivity.
Withdrawal
today 17/4/2022 1:00 am i requested to withdraw to my bank debit card but after approval the amount came back to 1xbet as " operator error " so I need to change the wallet for deposit and withdrawal.
Desired outcome: I need to change the wallet for deposit and withdrawal.
This complaint has been resolved automatically due to user's inactivity.
Not credited since 5 days.
I deposited 300 5days ago and its not credited till now.
Contacted support via email and chat but no response, I attached every detail to them but not resolved.
Its a bad experience with 1xbet.
They gave me ticket number-[protected] but no use
This complaint has been resolved automatically due to user's inactivity.
Deposit not credited in my account
Payment account number ending 1732 Dated april 15 2022 A total of 70 dirhams I deposited 70. Aed into my account using my visa card. It was not reflected. The first deposit was okay but the second time it was not any more credited and reflected int my account though it says deposit successful as well as the bank already notifies that it was already...
Read full complaint and 22 comments1x bet
Thank you very much for your help. With your help, I was able to get my money back.
This complaint has been resolved automatically due to user's inactivity.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
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