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4.4 41 Reviews 1321 Complaints
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5:14 pm EDT
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1xBet Deposit not yet credited - kindly take this as priority

Hi team,

I made a deposit of rs -25000 through payment gateway 'UPI Fast' to 1xbet merchant partner 'Baroda E Gateway', it’s been more three days now the amount has not been credited to my gaming account

I have sent payment screenshots, Utr Id , bank statement and transaction date and time.

I have also provided all the requested details in the Facebook/Twitter as well

As usual there was no response from mail which I had sent for last few days

Chat operator says your request has been sent to specialists , my question is how many days would specialist take to resolve this issue ? More than three days , still it’s under review

Please don’t make me to wait for more time

Kindly solve this issue by today and deposit to my gaming account - [protected]

Utr Id -[protected]

Bank statement/ screenshots already been shared multiple times

Please solve it as early as possible

Also if any doubts , you can check my previous deposits for last two months

Thanks

Desired outcome: It’s under review as per 1xbet official

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Update by Pratap!
May 11, 2022 11:46 am EDT

1xBet support, Please read my full description about the problem , I have already mentioned that all proofs/screenshots/ bank statement , time , date have been provided in Facebook

Again why you are asking it ?

Please deposit the money right away without any more delays

Update by Pratap!
May 11, 2022 11:43 am EDT

I have already shared all the details to Facebook , please check and deposit my money as early as possible

Don’t make further delays and don’t say excuses

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2:46 pm EDT
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1xBet 1xbet

1×bet application I have deposited 2500 from phone pe app but not credited my 1×bet account

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9:53 am EDT
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1xBet Deposit problem

On 05-05-2022 and on 06-05-2022 I deposited Rs. 1000 and Rs. 400 in my gaming account. Amont has been debited from my bank account but I didn't received any amount in gaming account neither got refund in my bank account.

As per the rules if anyone doesn't receive their money within 3 hours he/she should write an email to their site. I write an email to them and I attached the proff of transactions from my bank account.

Then after 6,7 hours I received a call form them and I person asked me about that email I told him all thing that happened with me about deposit problem. And I asked him when I will get my money back or in my game he said within 4,5 hours. But today after 5 days I didn't received any amount or refund from their company. I tried to call that person back but he blocked my number and made his phone switch off.

I don't know how government gave them license or approved them in our country.

I hope my this complaint will reaches to 1xbet's ears and they will take some kind of action regarding my deposit.

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9:21 am EDT
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1xBet deposit amount not added to 1xbet account

I have not received deposit amount in 1xbet wallet. One day and 4 our complete to payment amount but till now I am not added deposit in wallet. Please check my account and solve my problem

Account no [protected]

Payment date :9 may 2021

Time of payment : 12:05pm something

Payment proof given below

Desired outcome: #1xbet #1xbetindia

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3:08 am EDT
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1xBet Request for Documents

Dear my gaming id is [protected]

I deposited on my account. After this I made a withdrawal request but its asked Request for Documents.

I send my Both side NID card

I answered all Their question about my account truly.

After that security team asked about relationship of some name, I also told them honestly that what kind of relation among us.

After 3 days they asked my Utility bill, I also sent it.

Then they told me to wait as "Your account is being verified, please wait"

After 2 days they again asked for my Bank Statement. I sent it also.

But till now I can't place bet or withdraw from my account.

I made deposit more than 100000 bdt.

I am worried about security teams attitude.

Desired outcome: I want to use and withdraw my funds

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Update by Jahid hasan 12
May 11, 2022 11:43 am EDT

I massage there but no one answer me

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1:19 am EDT
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1xBet Deposit problem

I was deposite money 2times using amazone pay on 8th may 2022 to "[protected]@upi" but money not reached to the game account

trx IDs are [protected] & [protected]

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8:48 am EDT
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1xBet Payment not withdrawal

Money withdrawal problem

Desired outcome: Withdrawal problem of 1xbet

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2:35 am EDT
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1xBet Deposited money wasn’t credited in gaming account!

1xbet company is a fraud betting site in Bangladesh beacuse of regional payment system. I didn’t get my deposited money in my Player ID: [protected] since 05th April, 2022. Bangladesh Payment gateway has available bKash, nogot, Rocket, Fast bKash, Fast nogot etc. I think all the method are only for collecting money from clients and after collecting money from clients, Authority only instruct to send a mail in a special email address so called Express Service but they didn’t respond at all thus they didn’t respond after months. I deposited via Fast bKash 5000 BDT and Player ID: [protected] wasn’t credited. I provided all the documents as the proof but they didn’t respond me rather live chat section or WhatsApp channel advice me to wait untill email support team respond me. What a disgusting site it is! Once upon a time, they will not credit my money in my gaming account. It is need to solve as soon as possible.

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4:17 pm EDT
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1xBet I have won a bet but 1xbet has not settled the bet for 2 days.

I bet on an accumulator, I took 8 bets and won all of those the status of 7 bets changed to won but 1 bet is not settled yet. I'm complaining the 1xbet team from 2 days but they are not responding proper first they saying that official results are not announced but now they are not replying me, but the results are announced on every sport website.

Desired outcome: I want my winning amount as soon as possible so that I can play more and withdraw some amount as it is urgently needed.

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10:51 am EDT
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1xBet Logging issue

Logging number [protected]

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8:08 am EDT
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1xBet Withdrawal amount full not received

I have a withdrawal request of Rs. 7188 but I recieved Rs. 7100

Where is my rest ammount Rs. 88?

Please do a action on this matter and give me my full withdrawal ammount. I thought 1xBet is a geniune company but this time I got a very bad experience.

ID : [protected]

Mobile Number : [protected]

Desired outcome: Date : 08-05-2022Time : 3:00 P.M.

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7:36 am EDT
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1xBet Deposit not credited since 25+ days

I had deposited Rs.10000 on 11th April 2022 through payment gateway 'UPI Fast' to 1xbet merchant partner 'Baroda E Gateway'. But I didn't get the money till now. It has been more than 25 days. I have mailed them with all the details with transaction statement pdf, but still didn't get the money refunded. They first said to wait 14 days. After that when i provided all the details they again said to wait and but nothing happened. Its almost 1 month and they cannot resolve an issue. I have also messaged them in facebook. Never faced such problem for a year but now they are acting as a fraud company.

My 1xbet ID - [protected]

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Update by SK-nit
May 11, 2022 5:49 am EDT

Dear 1xBet Support,

I said that i have send message to you on facebook also. It has been already three days when i messaged you on facebook. As usual they are saying to wait like your every support service says. Really frustrating now. It has been a month and i am waiting. Pathetic service.

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Pratap!
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May 11, 2022 5:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Same issue with me as well ,I too used E- Baroda gateway , I have deposited the amount , but not yet credited

It’s been more than four days now

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2:48 pm EDT
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1xBet Fake Result

I played a bet on 07/05/2022 Football match between Burnly vs aston villa and i chose the bet 86 to 90 No goal intervel. There is no goal happened on the intervel. But 1xbet marked as lost. In england premier league Official site & Google updates are showing that a goal after 90+1 minute. But its not in 90 Minute. Then how my bet was loss.. Check the screenshots of my bet & Premier league Official website update about the match. Lost the credibility of 1xbet. Very bad. Cheating.

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8:27 am EDT
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1xBet Open my account One click registration now its show me always wrong password

I created my account id 28-04-22 by one click registration option. I didn’t add anh phone number or email. I deposited 149000 bdt. But now i can't log in on my account by using the password which i got after registration.

My account id ( Protected)

I mailed [protected]@1xbet-team.com

Also send my NID card.

Till now my problem isn’t solved.

Please help me.

Desired outcome: I want to use my account and want to get access my account

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Update by Josim Md
May 09, 2022 1:51 pm EDT

I massage there on Facebook, please check.

Update by Josim Md
May 09, 2022 1:46 pm EDT

Dear 1xbet

Will i share my xbet id here?

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8:07 am EDT
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1xBet I create my account id One click registration but i can't log in with my password

Dear i Create an account on 1xbet by One click registration. After I deposited money now i can't log in with my given password by 1xbet. Its show me wrong password.

I mailed them, also send them my Identity document but not access my account.

Please help me.

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11:26 pm EDT
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1xBet Amount not credited

Actually I have made the transaction through upi(phone pe) after successful transaction when I have entered the 1xbet app where I have to submit the transaction information it says like this payment identification number is already in use but I have not created the request untill then the payment was successful but my money was not credited to the wallet

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1:08 pm EDT
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1xBet Lost Ticket ID

Hello I lost my email conversation with 1Xbet after I accidentally deleted it.

My 1Xbet account number is 3 1 0 8 1 7 5 8 7 and am having some trouble responding to their requests as I am missing my chat ticket with 1Xbet.

Since they don't allow creation of a new ticket cuz they threaten they won't respond to it, I'd like to know how i will be in touch with them again and be able to cooperate to their demands. Thanks

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Update by Mercychebet
May 17, 2022 9:34 am EDT

Hello I lost my email conversation with 1Xbet after I accidentally deleted it.

My 1Xbet account number is 3 1 0 8 1 7 5 8 7 and am having some trouble responding to their requests as I am missing my chat ticket with 1Xbet.

Since they don't allow creation of a new ticket cuz they threaten they won't respond to it, I'd like to know how i will be in touch with them again and be able to cooperate to their demands. Thanks

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3:02 am EDT
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1xBet Withdrawal Issue

Hi,

My Id: *****7263

I have won around 21lakhs and 50 thousand rupees in 1x bet and while I am trying to withdrawal the money, I am not able to withdrawal.

I am following up with the 1x bet team in number of ways since last 10 days but I didn't get single response from them. I had shared all the documents what they asked but I didn't get any single response.

I don't have any options and I need the money. Earlier I lost so much of money in the same account but at the time of winning, they suddenly made my account to frozen state.

Could you please help me on this and how can I withdrawal my winning amount.

Also let me know what kind of Next steps I need to do to file a sue on 1x bet if they didn't allow me to withdrawal my winning amount.

If needed i will share the screenshots of the mail what I had sent to 1x bet team.

Kindly requesting you to help me on this.

Thanks,

Manohar

[protected]

Desired outcome: Please approve and release my winning amount to my account ASAP

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9:28 am EDT
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1xBet Gaming ac no. [protected] 1x bet deposit failures

Below transactions were not deposited to my account.. I was fighting sinced last one month. There is barely response from 1x bet. Request you to depost my transactions ASAP.

1.reference no./UTR NO.:[protected]

amount: 5000

Date & time: 04/05/2022, 9:31 pm IST

account holders name: Nithin Akula

Paid to: [protected]@barodampay

Gaming AC no. [protected]

Collect id:BOBABB9A759518243039C4538D3C8536D2D

Transaction I'd:T2205042132076197577075

Method:upi fast

2.reference no./UTR NO.:[protected]

amount: 4000

Date & time: 11/04/2022, 08:40 pm

account holders name: Nithin Akula

Transferred phone pe upi id: [protected]@barodampay

Gaming AC no. [protected]

Collect id: BOB72992608A8914167B2D9AADEF86E0F14

Method:upi fast

3. reference no./UTR NO.:[protected]

amount: 8000

Date & time: 25/04/2022, 2:35 pm

account holders name: Nithin Akula

Paid to: CF.[protected]@i

Gaming AC no. [protected]

Collect id:INDBDD779BD7F1453612E053F87C180A3AD

Method:upi fast

Desired outcome: No proper response from 1x bet

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6:58 am EDT
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1xBet Money has been debited but not credited in bet account

I have deposited rs 300 to 1xbet but not been credited to account Id

Please help me

My name is vedant shrivastav

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Frequently asked questions (FAQ) about 1xBet customer service
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Can I trust 1xBet with my personal information?

Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.

Is 1xBet a legitimate betting site?

Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.

Is it legal to use 1xBet in my country?

The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.

How long has 1xBet been in operation?

1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.

What types of sports and events can I bet on with 1xBet?

1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.

What payment methods are accepted by 1xBet?

1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.

How does 1xBet ensure fair play?

1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.

Are there any restrictions on withdrawals from 1xBet?

Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

What kind of bonuses and promotions does 1xBet offer?

1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.

Does 1xBet offer mobile betting options?

Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.

How responsive is 1xBet's customer support?

1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.

Can I set limits on my betting with 1xBet?

Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.

Is there a minimum deposit requirement for 1xBet?

Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.

Does 1xBet offer live streaming of sports events?

Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.

Are there any restrictions on the countries where 1xBet operates?

1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.

What is the process for verifying my account with 1xBet?

To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.

How quickly does 1xBet process withdrawals?

Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

Does 1xBet offer in-play betting?

Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.

Does 1xBet have a responsible gambling policy?

Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.

What is the maximum amount I can win with 1xBet?

The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.

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