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1xBet Complaints 1269

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1xBet 1xbet website

Hello

My account number is [protected] which has been illegally blocked by the 1xbet fraud team

I dated 2022-03-08 a Skype video with the cheating and lying team 1xbet. They spoke to me in English and asked me a few questions.

They told me after the call that he called you tomorrow, but they did not contact me

I kept telling them why I did not call me and they announced that they had referred your request to our specialists and wait for a response.

After two or three days of uncertainty and waiting, we are finally announcing today that we can not hold a conference conference in Persian

In the picture with which the conference was held in English

They the accounts of a large number of Iranian users who can not speak English have been blocked illegally and brutally.

Conference Skype video is an excuse and conspiracy that they use as a last resort to steal money from Iranian users.

The instruction sent me was available in all languages ​​but not Persian

A large number of Iranian users of this fraudulent site complain about sabotage, excuses and conspiracies in the video conference, which directly declare that we will not return your money.

They send the message that since your complaint against us is made in English, the video must also be in English.

Tikhonov Aleksandr, Security Service Chief Officer

Please stop blocking and removing Iranian users and other users

You are a dirty and dishonest scammer who earns money by stealing and committing a crime.

1xbet is a scammer and thief site that is losing its credibility day by day

It will soon publish all the evidence of error and theft of this site on all social networks

Desired outcome: 1xbet scam

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Update by صدیقه پرداخته
Mar 11, 2022 12:00 pm EST

1xbet scam and fraud

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Abbas Zaeri
US
Mar 27, 2022 5:34 am EDT

ایدی تلگرام abbas_zaeri پیام بدین تا باهم در ارتباط باشیم

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1xBet Incorrect exchange rate

Dear sir

I (id [protected]) did a withdrawal with request No [protected] on Monday, about ten days ago. I recived 44.31 perfect money e-voucher for15500000 IIR (change rate about 350000 IRR per a voucher that is incredible!)

Infact based on that day rate i should have been received about 60 e-voucher not 44.31. Namely I have got 15 $ less.

Unfortunately support team didn't answer to my checking request.

I am waiting your checking and reply.

Best regards

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Update by Hossein Kianoush
Apr 08, 2022 1:35 pm EDT

I wrote to info info-en@1xbet-team.com on 26 March. Unfortunately after 2 weeks they have not answered to me yet.

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1xBet Deposit not credited. 10000 BDT. Stolen Bangladeshi Agent.

I emailed more than 100 times to [protected]@1xbet-team.com But No response 24 hours gone. I have been trying to live chat and IP call but Same result, they said to me to contact with Transaction-bn team. I sent them Transaction video, screenshot but no response.

What a cheating with my money. Please help me. Deposit not credited in my player id

Player id: [protected]

Trx id: 714RG2FV

Client no. [protected]

My Nagad no. [protected]

Time and date : 12.36 pm, 08.03.22

Amount : 10,000/- Tk

Desired outcome: 24 hours

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1xBet Bangladesh 1xbet corruption

I have complaint against about my deposit here and trustpilot against 1xbet BANGLADESH.

I have informed via mail them more then 50 times but no response from 1xbet Bangladesh.

After my complaint they have sent me more then five emails just less Then 20 minutes. I have add a scree short of my email inbox.

I got my two deposit yesterday. Which was small amount but I have one more deposit which isn't credited to my account.

Now The BURNING QUESTION IS TO 1XBET HIGH OFFICIALS

some one who don't know how and where to complaint

Will they get back my their money? ?

1xbet high officials have to think about the corruption of 1xbet BANGLADESH.

even 1x bet chat box and call back option doesn't work.

Here is my another deposit details

Gaming I'd. [protected]

Trx I'd. 714NCAWF

Client number. [protected]

Agent number. [protected]

Time. 9.26pm

Date. 5/3/2022

Amount. 3000

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Aissa slaheddine
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Feb 08, 2023 3:37 am EST

Hey my friend the same happend to me and the same happend to a Thailänder of client …. They make deposit or they Winn after that the account will be blocked and no one answer … I make co

Plain I. This website they send me Watsapp number from Bengladesh the guy told me he will panisched me and he block my number …. Is a criminal Busness…. They are not honest . Better go to the court …. This website they will not help you too because they are the same , I c that a few mi Ute ago

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1xBet Corruptions of 1xbet Bangladesh.

On Sat, Mar 5, 2022, 5:58 PM wrote:

প্রিয় গ্রাহক,

আপনার সকল তথ্য ট্যাকনিকাল ডিপার্টমেন্ট এ পাঠানো হয়েছে । আপডেট জানতে ২ -৩ ঘন্টার পর আমাদের সাথে ইমেইলে যোগাযোগ করবেন।

মনে রাখবেন ইমেইল করার সময় অবশ্যই আপনার গেমিং আইডি এবং ট্রাংজেকশন আইডি লিখে দিবেন ।

Dear sir

Above message is in bangali language which is sent by

Which means all off my information has sent to technical department. I have asked to contract with them after 2/3 hours later.

My case I'd is

Re: Deposit problem [#[protected]]

But the reality is no response from them. They only send this message.

Why you are not solving this problem.

I have two more deposit which isn't credited to my account.

1x bet customer from Bangladesh don't know how and where to complaint against 1xbet Bangladesh.

They're taking this opportunity.

Please add an international online chat option In the app where customer can complaint from any part of the world.

Like others betting company do that.

Here is my details

Gaming I'd. [protected]

Trx I'd. 714KIGCX

Client number. [Protected]

Agent number. [protected]

Time. 12.18am

Date. 3/4/2022

Amount. 2000

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Update by @Ahmed
Mar 06, 2022 8:50 pm EST

I have complaint against about my deposit here and trustpilot against 1xbet BANGLADESH.

I have informed via mail them more then 50 times but no response from 1xbet Bangladesh.

After my complaint they have sent me more then five emails just less Then 20 minutes. I have add a scree short of my email inbox.

I got my two deposit yesterday. Which was small amount but I have one more deposit which isn't credited to my account.

Now The BURNING QUESTION IS TO 1XBET HIGH OFFICIALS

some one who don't know how and where to complaint

Will they get back my their money? ?

1xbet high officials have to think about the corruption of 1xbet BANGLADESH.

even 1x bet chat box and call back option doesn't work.

Here is my another deposit details

Gaming I'd. [protected]

Trx I'd. 714NCAWF

Client number. [protected]

Agent number. [protected]

Time. 9.26pm

Date. 5/3/2022

Amount. 3000

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1xBet Complaining about sending a code for withdrawal

Why can't I get a code to redraw my money?

I am not happy because each time I want to redraw, I won't have a code... This will make me to stop playing because it's annoying.

I need an answer..

My 1xbet id [protected]

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1xBet Cancelled all my winnings from the day of registration

Dear 1xbetsupport team,

User gaming Id- [protected]

Problem - Account blocked for no reason after KYC requirements and winning of Rs. 5 lac cancelled.

Date of problem - 24-2-22

Amount- Account was created by depositing approx Rs. 5 lac and when I won total of Rs. 5 lacs in several sports and was being asked for KYC verification and later without any good reason they sent a mail and blocked my account saying u have multiple IDs but I have no other id with them. Infact i dropped various emails for being to have a word with me so that I can give reasons for the problem but they do not reply any of them.

I have provided all the screenshot of the email chat which I had with the security team of 1xbet.

Date of report to support team - 1st March

Kindly provide me the way so that I can recover my hard earned winning and also I want that this company do not do this type of unethical practice again with the customer's

Waiting for ur favourable response soon.

Thanks and regards

Desired outcome: Refund my winnings, if they want continue with me that's fine, but I want all my winnings back

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1xBet 1xbet

1xbet have taken my ETH crypto deposit and it has not been reflected it in my account. It has been now 9 days and they haven't responded to my many enquiries, online 'chats' and calls.

I have emailed the customer support daily - with no reply. I have provided dates and transaction hash details.

I need help, please

Thank you

ETH deposit sent 2/27

Emails sent daily with no resolution since 2/27 - no reply

Full transaction details sent to the company

No resolution

Desired outcome: Contact the company for a refund of deposited Ethereum or compensate. Thank you

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1xBet Deposit problem

I am from Bangladesh. Last four weeks I have to face four drposit problem.

Yesterday I send 5000bdt for deposit but it wasn't credited to my account. I emailed to [protected]@1xbet but no response.

Here is details

Gaming I'd. [protected]

Trx I'd. 714IR892

Client number. [protected]

Agent number. [protected]

Time. 2.57am

Date. 3/3/2022

Amount. 5000

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Update by Ahmed Sufi
Mar 03, 2022 8:47 am EST

1x bet Bangladesh account holders suffering.

Deposit problem for all the customer.

Info-bn@1xbet involved with this

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1xBet Deposit wrong

Iam unfortunately sending 10000 rs previous onxbet deposit upi id so plese adding onx bet account this amount where adding onx bet gaming account please verfing this payment

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1xBet Deposited money wasn't credited my 1xbet account.

Dear Sir

I deposited in my 1xbet account first 10000 BDT via Nogot on 28th February, 2022 and then I also deposited 5000 BDT via Fast bKash method but both money wasn't credited in my 1xbet account. I tried to get touch with them but I'm told to send documents with proof at ([protected]@1xbet-team.com).

I followed them and was waiting for their response. At last they responded me telling that my deposited money will be credited within 2/3 hours but from the time being, they didn't credit my balance even they didn't respond my mail, live chat or call phone request. In a word, it can be said that they are fraud and telling false with me continuously without crediting my money.

I tried to solve my problem with IMO, Whatsapp, live chat, Phone call request but in vain because of unresponsive mood. They all don't want to solve my problem. Please, help me to return my money into my balance.

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1xBet Le remboursement des fonds qui sont dans mon compte fermer

Bonjour svp mon compte: [protected] à été fermée définitivement le faîte est que j' suis entré deux pays le Burkina Faso et la côte d'ivoire, étant au Burkina je disposais d'un compte ( créé avec une puce de Burkina Faso) et quand je suis maintenant revenir en côte d'ivoire j'ai donc faire l'erreur de me créer un autre compte avec une puce de la côte d'ivoire ( dans le cas où je perdais la puce du Burkina et qu'il m'était impossible de pouvoir faire mes transactions avec cette puce, puisque j' suis maintenant en côte d'ivoire) j'ai donc eu à me créer un Autres comptes avec la puce ivoirienne et c'est là que durant le questionnaire avec le [protected]@1xbet-team.com je leur est donc je leur est expliqué le motif de ma création de plusieurs comptes. Enfin après leur vérification mon compte à été definivement fermer avec mes fonds a l'intérieur jusque là je leur écris pour le remboursement de mes fonds qui sont à l'intérieur de compte : [protected] mais j' n'obtient tjrs pas de réponse. Svp Veuillez m'aider à du moins obtenir le remboursement de mes fonds

Desired outcome: Je souhaite le remboursement de mes fonds svp

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1xBet My bet was WIN but showing LOSS and your website don't give me any money...😡

Uttara, Dhaka 1230, Bangladesh

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1xBet Delay in deposit and now saying wrong receiver

I have deposited money in my 1x wallet in 22feb 2022 5:56 pm its been 6 days and I already sent ss and statement through mail... And now they said money didt received by the bank but after 6 days they are saying y deposited to wrong account... What type of joke is this... This is the thransection idt2202221756325348620267

Desired outcome: I want money either on wallet or in my bank

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1xBet Wrong cancellation of my bet made on the 19th and 20th february 2022

Good morning, I placed a bet of 6 different nhl games for $99.99 on the 20th of february 2022 for over 4.5 but 1xbet site ruled 2 out of them as a loss (ottawa senators - boston bruins and new york islanders - montreal canadiens) when clearly both games ended in a total of 5 goals for each. I wanted to overlook it but when I took a closer look to learn for my mistake, I noticed online that 1xbet did that on purpose. I have written to them via email: [protected]@1xbet-team.com but they said I should provide evidence of both games which I did but no reply from them.

I have all the proof that 1xbet is not sincere, every site I check on the internet says both game ended in over 4.5 but 1xbet don't want to pay and there is nothing in their terms and conditions that states otherwise.

Even fox sports, espn, bet365 shows both games ended in over 4.5. What more proof does 1xbet want when it's all over google. This goes you show how 1xbet invent and fabricate scores just because you are at a loss, thinking people won't check their bets online but quickly takes people's money unfairly.

https://www.livescore.com/en/hockey/2022-02-20/

https://www.google.com/url?sa=t&source=web&rct=j&url=https://nyihockeynow.com/new-york-islanders-montreal-canadien-barry-trotz-andrew-hammond/&ved=2ahukewift4wayjr2ahuk8bokhbz0bmeqfnoecdgqaq&usg=aovvaw07j_2vlyrvoorfaiiauuc7

https://africa.espn.com/nhl/recap/_/gameId/401406969

https://www.foxsports.com/scores/nhl?date=2022-02-20

https://africa.espn.com/nhl/scoreboard/_/date/20220220

Pls would be happy is this issue is reviewed and resolved (№[protected])

Desired outcome: 1xbet should be honest and accurately rule the affected games as over 4.5 as it should be and pay me what is due and fair to me.

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1xBet Withdrawal unprocessed

1xbet is just a scam bookmaker stay away from it although I have account from 2016 and lost there millions of Egyptian pounds never withdraw my account was verified twice before and have proof in 2017 and 2020 now I mainly deposit about 1 thousand of dollars and of course no problem when lose but imagine my account restricted when try to withdraw my last balance of 51$ they need me to lose all money ask from me again to verify and I already send tons of documents and I know their tactics to steal money from you as this happened for me before and after lose money the account will back normal again they are fraud stay away from them now I ask for a refund of at least my last deposit as I deposit every time (50-52)$ and they replied with bot messages ask for same document that already sent although I ask for close my account and refund money to same method and same my astropay account that already send screenshots of that account to them for verification in final my account ID is [protected]

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Janis Kaido
US
Mar 01, 2022 8:54 am EST
Verified customer This complaint was posted by a verified customer. Learn more

:)

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1xBet 1xbet

On 21st of this month i deposited on my gaming account it's not reflecting I called the customer service they ask me to send email to the official web which I did and no response it's been almost a week now I have been emailing and emailing nothing please I need my money back am tired of waiting and it's frustrating because that money turns out to be the only money I have and 1xbet are holding it I am seriously not happy I want my refund as soon as possible

Desired outcome: Refund

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dotman
US
Mar 01, 2022 5:01 pm EST

I dont know what is wrong with 1xbet.i made a deposit on the 11th and 14the of February. ,till now ,the money hasnt reflected and i have contacted the info mail team, nothing has been done

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1xBet Instructions repetitive

The security team sends me a repetitive order every day

They ask me to confirm a selfie of myself and the code they send me, along with the current date.

This is useless because it returns the form again

1xbet There is no love to open my account and return my money

Desired outcome: Please open my accunted

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1xBet First deposit bonus

I made my first deposit and no bonus was given

17/2/2022

Desired outcome: That bonus should be given

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1xBet 1xbet refused to pay account closed

Dear Complaints Board,

I don't know if you'll be able to help me or not, here's the details of my case..

My 1xbet user ID is :- [protected]

I try to make a withdrawal they rejecting my withdrawal request automatically and asking to email the security team..

When I contacted their security team regarding my withdrawal request, they asked me for Identification Documents, I provided my NID photos, my selfie holding my ID card next to my face and answered their questionnaire,

After a long conversation and providing all the documentation they said my is under verification, and few hours later they send me following email.

"Good Day.

We are bringing to your notice that we made a decision to stop any collaboration with you (closing your gaming account) on the basis of General Terms and Conditions of the Bookmaker Company:

Upon completion of the investigation, the company can make any decision that it deems to be fair and reasonable:

1. to block (close) the account (including any duplicate accounts), which may entail:

- all bonuses, free bets and winnings received from those bonuses and free bets when using this duplicate account becoming void and lost to you

- at our sole discretion, to cancel all winnings and refund the balance of your account at the start of the investigation (minus any canceled winnings) made from your main and duplicate accounts. We also have the right to refund any amounts that are owed to us in connection with this duplicate account, directly from any of your accounts (including any other duplicate account).

2. At our sole discretion (in exceptional cases), to allow the continued use of the main account and recognize it as valid, while all bets placed by you from the duplicate account will be void, the duplicate account(s) will be blocked and/or canceled by decision of the company (the decision is made for each particular case individually, according to the extent of the violation).

The decision was made after rigorous investigation of the case by The Security Department.

We ask you not to create gaming accounts with The Company.

Due to the fact that your actions have been recognized as flagrant violation of The T&Cs of our Company, the decision of stopping any cooperation with you was final and not subject to further appeal.

All further questions concerning the case of blocking from your side will be ignored."

I'm a permanent user of 1xbet and I never create any other registration on 1xbet I have only one account on 1xbet.

I have attached the full email conversation in photos.

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Aj .jama
SO
Dec 03, 2022 3:52 pm EST

I got this problem also please help me

Good Day.

We are bringing to your notice that we made a decision to stop any collaboration with you (closing your gaming account) on the basis of General Terms and Conditions of the Bookmaker Company:

Upon completion of the investigation, the company can make any decision that it deems to be fair and reasonable:

1. to block (close) the account (including any multi-accounts), which may entail:

- all bonuses, free bets and winnings received from those bonuses and free bets when using this multi-account becoming void and lost to you

- at our sole discretion, to cancel all winnings and refund the balance of your account at the start of the investigation (minus any canceled winnings) made from your main and multi-accounts. We also have the right to refund any amounts that are owed to us in connection with this multi-account, directly from any of your accounts (including any other multi-account).

2. At our sole discretion (in exceptional cases), to allow the continued use of the main account and recognize it as valid, while all bets placed by you from the multi-account will be voided, the multi-account(s) will be blocked and/or canceled by decision of the company (the decision is made for each particular case individually, according to the extent of the violation).

The decision was made after rigorous investigation of the case by The Security Department.

We ask you not to create gaming accounts with The Company.

Due to the fact that your actions have been recognized as flagrant violation of The T&Cs of our Company, the decision of stopping any cooperation with you was final and not subject to further appeal.

All further questions concerning the case of blocking from your side will be ignored.

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About 1xBet

Screenshot 1xBet
1xBet is a global online betting platform that was established in 2007. It's known for offering a wide array of betting options across many different categories.

Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.

Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.

Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.

Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.

Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.

Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
How to file a complaint about 1xBet?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:

  • Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
  • Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
  • Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
  • Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
  • Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
Remember to include any steps you have taken to resolve the issue with 1xBet and the company's response. Explain how the issue has personally affected you, such as financial loss or stress.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.

Frequently asked questions (FAQ) about 1xBet customer service
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Can I trust 1xBet with my personal information?

Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.

Is 1xBet a legitimate betting site?

Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.

Is it legal to use 1xBet in my country?

The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.

How long has 1xBet been in operation?

1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.

What types of sports and events can I bet on with 1xBet?

1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.

What payment methods are accepted by 1xBet?

1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.

How does 1xBet ensure fair play?

1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.

Are there any restrictions on withdrawals from 1xBet?

Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

What kind of bonuses and promotions does 1xBet offer?

1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.

Does 1xBet offer mobile betting options?

Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.

How responsive is 1xBet's customer support?

1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.

Can I set limits on my betting with 1xBet?

Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.

Is there a minimum deposit requirement for 1xBet?

Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.

Does 1xBet offer live streaming of sports events?

Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.

Are there any restrictions on the countries where 1xBet operates?

1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.

What is the process for verifying my account with 1xBet?

To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.

How quickly does 1xBet process withdrawals?

Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

Does 1xBet offer in-play betting?

Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.

Does 1xBet have a responsible gambling policy?

Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.

What is the maximum amount I can win with 1xBet?

The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.

Overview of 1xBet complaint handling

1xBet reviews first appeared on Complaints Board on Apr 29, 2017. The latest review Deposit accumulating 1.40 lakhs not yet deposited was posted on Jul 11, 2024. The latest complaint 1xbet Deposite Issue was resolved on Jul 01, 2024. 1xBet has an average consumer rating of 5 stars from 1293 reviews. 1xBet has resolved 1069 complaints.
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  1. 1xBet Contacts

  2. 1xBet phone numbers
    +44 1273 256987
    +44 1273 256987
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    Jul 16, 2024
1xBet Category
1xBet is ranked 11 among 86 companies in the Gambling category

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