1xBet review: Withdrawal not received
Replied
I'm writing to report an issue with my 1xBet account (ID: 406952841). I've withdrawn ?21,000 on May 22nd and ?8,000 on June 24th, but I haven't received the payments in my bank account. The 1xBet team claims they've processed the payments and provided me with UTR numbers: SURYN25142728402 for ?21,000 and SURYN25175961961 for ?8,000. However, when I checked with my bank, they confirmed that the payments haven't been received. I've already shared my bank statements with the 1xBet team multiple times to prove that the payments are pending. Despite this, the issue remains unresolved. I'm still waiting to receive my withdrawn amounts. I need assistance to resolve this matter as soon as possible. Can someone please help me get my payments processed and credited to my account?
Claimed loss: 29000
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
We sincerely apologize for the delay in withdrawal of funds. In most cases, this process takes no more than an hour, but in rare cases, due to the high workload of the payment system or bank, it can take several days. And if there is a technical problem on the side of the payment system, then this can take much longer.
To resolve your problem faster, we recommend that you contact our support team through your personal account on the 1xBet website or through our mobile application. Please provide all necessary details about your withdrawal request so that we can resolve your issue promptly.
We appreciate your patience and are ready to provide all necessary assistance. Thank you for choosing us.
Sincerely,
1xBet Team
This complaint has been resolved automatically due to user's inactivity.
0 comments