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4.4 38 Reviews 1316 Complaints
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4:58 am EDT
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1xBet 1x bet

13/04/2024, I initiated a withdrawal of 31,000 INR from my account, and although the app displayed that the transfer was successful, the amount has not been credited to my bank account.

1x bet Id :- [protected]

Given the substantial amount involved, I kindly request your immediate assistance in resolving this matter

Not at all giving response from their side.. Whenever i contact they said that they are busy..

Claimed loss: ₹ 31000

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Update by Najzin
May 02, 2024 4:35 am EDT

Not resolved money not credited till now. Fraud operators.

Update by Najzin
Apr 22, 2024 6:07 am EDT

I contact your support team and they are telling it's already credited and they give a fake utr number.

Please help

Update by Najzin
Apr 19, 2024 9:46 pm EDT

I already shared screenshot with you (see above). I will share it once again. i contact customer support and they are telling this problem and they tell it is already credited and given the utr number: FDRLM8104689290. But it was a fake one.

Please give my money it has been 1 week 🙏.

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Update by Najzin
Apr 16, 2024 3:20 am EDT

Please read my complaint first🙏

Update by Najzin
Apr 15, 2024 9:06 am EDT

Give me a reply

Update by Najzin
Apr 15, 2024 3:46 am EDT

1. Your gaming ID: [protected]

2. Date and time of the transaction: 18:21 withdrawn 31000 INR

3. Amount of the transaction: ₹ 31,000

4.Payment system, that was used: In your app saying that amount is credited bit not credited to my bank account. I already shared my bank statement in Pdf to your operator

5. Screenshot of the transaction:

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Najikolk
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Apr 16, 2024 12:06 pm EDT

Where is my money ?

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Najikolk
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Apr 17, 2024 8:04 am EDT
Replying to comment of Najikolk

Reply please

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1:12 am EDT
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1xBet Withdrawal issue

I have not received my withdrawal 6 days have been passed no one is picking up the call i have also sended a mail but still no response i want you to plzz solve my problem asap.

Id-[protected]

email-mohd.[protected]@gmail.com

Ph.no-[protected]

Name-mohd nishat

Claimed loss: 4300.56

Desired outcome: I want my withdrawal fast

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Hi Team, My name is Anindya Saha I want to withdraw some amount from 1xbet account. I have been told by worst customer service sbout some odds and I have play more so I have played sd adjusted their odds to withdraw my amount because I need some emergency funds. So I called their worst customer service where they misbehave always and told I have to send...

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1xBet Amount deposited in account not received

I’ve also deposited money Rs 500 to the 1x bet through the bank transfer but it’s not showing in the app and also the emails are not replied yet. I’ve deposited the money to their account today 13 April 2024 at 8:53 Pm. I’ve also the proof of payment

Claimed loss: 500 PKR

Desired outcome: Deposit as soon as possible

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1xBet Deposit not credit in my account

Dear 1xbet team

Sahil Singh Dev this side yesterday I deposited 4000 rs in my 1x wallet via UPI Fast method but the money is still not credited in my 1x wallet it's been more than 12 hours. Please look into it and do the needful.

its been more than 24 hours but no response.

Payment made on 10/04/2024

my ticket number is - #[protected]

Registered mobile no - [protected]

Account Id - [protected]

Transfer details :-

UTR - [protected]

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1xBet No withdraw

I made deposit with Cryptocurrency and I'm trying to make withdraw all withdraw methods locked it look like they accept only deposit and when I sent mail they don't answer and when I tried to conatct with customer service via application all day they saying wait for out specialsts and none care

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1xBet Poor Customer service on Email based platform.

I am facing a problem in my deposit for last 5 days.

Still now not getting any solution even they are just ignoring my mail.

I have made deposit on 06/04/2024 of tk 5000 but they provided only tk 500 on 08/04/2024 and i have made another deposit of tk 2000 on 10/04/2024 i have not get this money too in my account. I have sent several mail to the correspondent mail address.

They didn’t give any response yet.

Please do something about it to provide me a solution.

Thanks.

Gaming ID - [protected]

Transaction ID - BDA1GYVUOV

Client Number - [protected]

BKash Agent No - [protected]

Date - 10/04/2024

Time - 4:31 AM

Amount - 2000 tk

Claimed loss: 6500 tk

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Dear team My id [protected] You can check nothing has change to my account. Password is same as I used from registration. No email link there from registration time Phone number also not changed My google authinticor also added with that account from registration time. Two step verification is on with my account From registered time. Google...

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1xBet Please help me to solve this problem. Let them solve the problem in a short time

Hello. I am a citizen of Azerbaijan. My name is Rauf Ismayilov, son of Gudrat. I have been a member of the betting site "1Xbet" since 2015. My withdrawal is closed from March 31, 2024. They asked me to send my passport by mail. I sent my passport, correspondence and a selfie with myself. I then posted videos and pictures of my investments and withdrawals. Later, I sent them my kashelock accounts. then I sent them all the electricity and water bills of the house I registered. Then I sent them my driver's license document. They accept all the document emails I send and don't wait. I want to withdraw $720 now but I still have problem with withdrawal.

Please help me to solve this problem. Let them solve the problem in a short time

Account number id: 5709595

Withdraw funds from the usd account: [protected]

Their email: [protected]@1xbet-team.com

[protected]@1xbet-team.com

Claimed loss: 720 dollar

Desired outcome: Please help me to solve this problem. Let them solve the problem in a short time

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Update by Bl/Zein
Apr 08, 2024 8:20 am EDT

Please help me to solve this problem. Let them solve the problem in a short time

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1xBet Unable to withdraw the amount

Hello sir,

My 1Xbet account No is: [protected]

I want to withdraw the amount.

But repeatedly asking for send the identification documents.

First I have send the E-Aadhar.

Then send I'd proof of DL.

Then Bank Statement.

Than a mail came "Open this letter on your device and take a photo, holding your ID card in hand near your face, and in the other hand your device, where this correspondence will be visible.

This text should be clearly visible in the frame. The photo must be taken in good lighting, and your ID card details must also be clearly visible.

Also send this. Now they mail me

Dear customer, all requests are processed in turn. We apologize for any inconveniences and kindly ask you to wait for notification to your e-mail.

How many times you need to resolve the above issue?

Claimed loss: Rs 11699.50/-

Desired outcome: Please avail the withdrawal facility

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Update by SMRUTI86
Apr 08, 2024 5:08 am EDT

The issue is solved. Thank you.

Update by SMRUTI86
Apr 08, 2024 5:08 am EDT

Now Problem is solved. Thank you.

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1xBet My deposits are not credited into my gaming id

Sir, maine apne 1xbet account id [protected] mein 05/04/2024 ko 02:10 pr 30000 rupees deposit kiye the, uss time transaction successful ho gya tha or mere bank account se 30000 rupees kat gye, baad mei operator dwara deposit reject kar diya gya

Sir mere 1xbet account mei 30000 rupees deposit nhi hue hain or na hi mere bank account mein wapis aaye hain,

Sir maine samay enterprise ko upi fast se upi id qr. [protected]@sib par apne phone pay se payment kiya tha

Jiska utr no. - [protected] hai or transaction id - t2404051409540309774200 hai

Payment ke screen shot attach kar diye hain

Please sir mere account mein 30000 rupees deposit karane ki kripa kare

Claimed loss: 30000

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Update by Ankit Kumarr
Apr 14, 2024 3:14 am EDT

Thank you 1xbet

Meri deposit problem solve ho gyi hai

Thank you

Update by Ankit Kumarr
Apr 11, 2024 11:38 am EDT

Sir , meri 30000 rupees deposit ki problem abhi tak solve nhi hui hain, 7 din ho gye ...bs daily yhi bola ja rha hai ki aaj deposit ho jayenge , pr kuch nhi ho rha

Update by Ankit Kumarr
Apr 10, 2024 12:23 pm EDT

Thank you hasita

Update by Ankit Kumarr
Apr 08, 2024 7:30 am EDT

Meri deposit ki problem solve nahi hui hai , mai payments ke screenshot gmail bhi kar chuka hu

Par abhi tak kuch bhi solve nhi hua hai

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Hasita mucherla
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Apr 08, 2024 2:58 am EDT
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Hi, These people are fraud they dont deposit your amount. I have made deposit of 46,000 on april 2nd and till now there is no reply and everytime I call them they ask to wait 2or3hours, or wait till morning, till end of the day. They are scamming us and stealing our money. Only one person will response saying that my name is Alex, We will look into the situation and later he will respond forwarded to the specialists. I am in the same situation

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Hasita mucherla
US
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Apr 08, 2024 2:39 pm EDT
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Replying to comment of Hasita mucherla

They dont reply, the scam people I am telling you nah. i have lost 46,000

H
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Hasita mucherla
US
Send a message
Apr 09, 2024 10:55 am EDT
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Replying to comment of Hasita mucherla

Hi, I have received my money and I advise you to call them everyday and send mails and follow up here. all the best. If not file case aganist in consumer court

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1xBet Deposit problem

I made a deposit of 2400 on 3rd april through upiqr method and it was successful but still my money has not been debited and 5 days been already passed. No proper response from their customer support. Have attached the screenshot of the transaction. The transaction i'd is [protected] and date of transaction 03/04/2024. Their customer support is pathetic and I need my asap.

Claimed loss: 2400

Desired outcome: Need my money back

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1xBet Money deposit

I deposited through paytm but I still not received to my gaming id. . I contacted through chat support and also e-mail did but they still no solving this issue they saying the issue has been marked has been resolved but I didnot recieved to my gaming id.

3500rs

295621527 gaming id

6/4/2024. 3:16pm

Payment via Paytm

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So this is my worst experience with 1xbet. The issue has been started on 21 March 2024 regarding a deposit of 50000 that I have made. In order to verify a deposit a user needs to provide the UTR number of the payment. But in my case the UTR number isn't generated as the payment is done through the YONO SBI app and the payment is within SBI to SBI there i...

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1xBet Diposit amount not received my gaming I'd

Sir maine aniket enterprises UPI I'd [protected]@sbi ke account mein ₹3500 date 4/4/24 time 6.28 pm utr.nom.[protected] per maine paytm ke dwara payment diposit Kiya tha lekin abi Tak amount nahi account me credit hua hai please check kare my gaming I'd [protected] please check kare sir ishe pahle maine paytm ke dwara payment Kiya aniket enterprises ko paise gaming I'd me aa gai thi please check kare

Claimed loss: ₹3500

Desired outcome: Amount refunded my gaming I'd

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Miomiy Poul
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Apr 07, 2024 4:03 pm EDT
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1x bet chutiya company hain , Main YouTube Facebook par in saalo appska pol khulunga..

Mother [censored]er 1xbet, The money has been deducted from my bank account, but it’s not reflecting in my 1XBET account yet?

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1xBet Withdrawal not credited

My withdrawal is pending since 32+ hours I have filed a complaint but there was no response from their team that's why I'm filing a complaint there but 5hrs has passed no response no action please credit it ASAP

Claimed loss: 2500

Desired outcome: 2500

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Update by Muskan Khatana
Apr 07, 2024 8:57 am EDT

Withdrawal not credited for every withdrawal .. I have to beg for the money that the time has passed give my withdrawal please my gaming id is [protected]

Sending complaints daily please improve your process

Update by Muskan Khatana
Apr 07, 2024 8:58 am EDT

Time of withdrawal was 5:23pm 6 april

Update by Muskan Khatana
Apr 05, 2024 4:36 am EDT

Query resolved thankyou

Update by Muskan Khatana
Apr 05, 2024 3:58 am EDT

Date - 4/04/2024

Time - 12:40am

My gaming id is - [protected]

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1xBet Deposit service

Sir,

I have deposited 2600 rupees the money have been deducted from my bank account but not credited in my 1xbet account more than 12 hours have been passed now a deposit rejected message has arrived to me of 500 rupees but i never made any payment of 500 rupees i made payment of 2000 and 600 rupees i have attached the required screenshot with this email kindly look into it.

Username-mohd nishat

Id number-[protected]

1 Payment time-Thursday 4th April 2024 at 1:45pm.

2 Payment time-Thursday 4th April

2024 at 1:49pm.

Payment method-Upi Qr.

Thank you.

Claimed loss: 2600 rupees

Desired outcome: I want my money back plzz help me

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Update by Mohd.nishat
Apr 10, 2024 2:03 am EDT

Thank you my issue had been resolved

Update by Mohd.nishat
Apr 07, 2024 8:46 pm EDT

Have not got my deposit till now and not getting any response from 1xbet also

Update by Mohd.nishat
Apr 07, 2024 5:49 am EDT

I have not received any deposit yett plzz look in this matter @1xbet

Update by Mohd.nishat
Apr 06, 2024 3:30 am EDT

Sir what is the status of my complaint i have not received payment yet

Update by Mohd.nishat
Apr 05, 2024 5:00 am EDT

I have got this email what should i do next?

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1xBet Multiple Deposit Issues

Hi Team,

My account number is [protected] and my mail ID is D.[protected]@gmail.com

I made five deposits of 1600, 1600, 1600,1600 and 1400 on 2nd and 4th April via UPI method. But none of the deposit has been credited into my game account.

Please find the screenshot of the deposits.

I already contacted your customer team multiple times and mailed you several times on this mail ID [protected]@1xbet-team.com. They have only one thing to say specialist are working on this issue.

Kindly take this on priority and try to resolve this ASAP, I still have hope in you.

Thanks

Dilwar Singh

Claimed loss: 7800

Desired outcome: 7800

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Update by Dilwar singh
Apr 07, 2024 7:01 am EDT

Hello Team,

I already provided you all the screenshots.

Could you please take this issue on priority?

Out of 7800, I only received 1600 amount so far.

Thanks

Dilwar Singh

Update by Dilwar singh
Apr 05, 2024 10:03 am EDT

Hi,

I tried to made the deposit of the 1600 via UPI fast method but still they are rejecting my deposit.

Can you please take this on priority?

Thanks

Update by Dilwar singh
Apr 05, 2024 9:58 am EDT

Hello Team,

I received one of the deposit of 1600 INR.

Still waiting for my other deposits.

And please find the screenshot of the payments where receipt's UPI ID is visible, I took this from my bank statement.

Thanks

Dilwar Singh

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Dilwar373
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Apr 14, 2024 12:05 pm EDT

Hi Team,

So far I received only two deposits 1600 and 1600 out of 7800.

Could you please let me know, when I can expect my full deposit into my game account?

Thanks

Dilwar Singh

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Dear team My id [protected] My email:[protected]@gmail.com I was staying in dubai for tour purpose that time i used tourest sim for account registration. I take deposit from my bangladeshi cash agent desk for playing this account suddenly my account lock i had no email registered with that account. ([protected]@1xbet-team.com) Team is asking tranjection...

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1xBet Deposited rejected but the money has been deducted from my account

Deposited rejected but the money has been deducted from my account.

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Frequently asked questions (FAQ) about 1xBet customer service
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Can I trust 1xBet with my personal information?

Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.

Is 1xBet a legitimate betting site?

Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.

Is it legal to use 1xBet in my country?

The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.

How long has 1xBet been in operation?

1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.

What types of sports and events can I bet on with 1xBet?

1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.

What payment methods are accepted by 1xBet?

1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.

How does 1xBet ensure fair play?

1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.

Are there any restrictions on withdrawals from 1xBet?

Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

What kind of bonuses and promotions does 1xBet offer?

1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.

Does 1xBet offer mobile betting options?

Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.

How responsive is 1xBet's customer support?

1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.

Can I set limits on my betting with 1xBet?

Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.

Is there a minimum deposit requirement for 1xBet?

Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.

Does 1xBet offer live streaming of sports events?

Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.

Are there any restrictions on the countries where 1xBet operates?

1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.

What is the process for verifying my account with 1xBet?

To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.

How quickly does 1xBet process withdrawals?

Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

Does 1xBet offer in-play betting?

Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.

Does 1xBet have a responsible gambling policy?

Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.

What is the maximum amount I can win with 1xBet?

The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.

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