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Jackpot Joy Customer Service Contacts

Suite 2, Floor 2, Waterport Place
Gibraltar - GX111AA

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Complaints & Reviews

Jackpot JoyGame freezing a win a d not receiving the winnings

I wonder a few games and the screen froze when I'd won so I never recieved my payouts happened quite a few times in the past few days so iv lost out a alot iv also out alot in but should of been alot more to be fare this needs looking into I feel like I been ripped off

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    Jackpot JoyText messages

    I can't remember agreeing to receiving promotional texts from Jackpotjoy which really are annoying but have I have had loads over the last few months. It states text STOP1 to 61555 and it tells you the text will incur a cost but not how much. However, I am still receiving them. My number is [protected] and I gave texted STOP1 to 61555 on 2nd November. Please could you stop sending these texts to my number!

    Text messages

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      Jackpot Joyclosing my account

      I deposited over £4000 in 1 day and was playing the slots lucky leprechaun and I was playing £20 spins and won a few times but It never went over a thousand so carried on when the game kept flagging and I ended up down to £1000 so I went down to £10 spins when it had all gone I spoke to chat the guy was called Matthew and was pretty rude when he asked if it had an impact on me financially and I said yes and he closed my account after I'd said I didnt want it closing

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        Jackpot Joy — withdrawal

        i am able to play deposit and all of those things relating to spending money but to withdraw you need to send...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Jackpotjoy uk site — chat hosts

        Four years Ive been on this site 4years!!, I happened to become close friends with a host on Jackpotjoy and...

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        Jackpot Joy — Dont spend your hard earned money on it

        This online company is a complete sham that is all i can say really. Dont spend your hard earned money on it...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        jackpotjoy — prosecution for nothing

        recently i have been a victim of fraud . I went through all the right routes i.e. contacting the bank etc...

        Jackpot Joy — Rip off

        As a regualr customer on jackpot joy, a bingo site that i really did like as in cornwall there isnt much to...

        jackpotjoy.com — no get withdrawal

        They accept my creditcard with I paid money (euro's) for playing bingo. After a few days I want to...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Jackpot Joy — False advertising

        I have been a registered user of gaming site Jackpot Joy, for 1 year, of that year, approximately 8 month...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Jackpot Joy — Terrible experience

        As a regualr customer on jackpot joy, a bingo site that i really did like as in cornwall there isnt much to...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        www.jackpotjoy.com — Unable to cash winnings £450. from Roulette

        I have had trouble with 'JackpotJoy.com' or 'profiable play' its other name, I traded...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        jackpotjoy uk sweepstakesignjackpotjoy.comwinning

        Your email ticket number: [protected] !!!‏
        From: Jackpotjoy UK ([protected]@jackpotjoy.com)
        Sent: 04 September 2009 17:25:55
        To: Jackpotjoy UK ([protected]@jackpotjoy.com)

        Your email ticket number: [protected] 188 with Serial Number 5368/07 drew the
        Lucky Number: 44 Congratulations! you have just won yourself THREE HUNDRED AND

        FIFTY THOUSAND UK POUNDS STERLING(£350, 000) in the

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          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Jackpotjoy Bingo — Beware of this scam!

          From: Jackpotjoy Bingo <r.[protected]@mchsi.com> Subject: Re-confirm To: Date: Wednesday, December 31...

          Jackpot Joy — e-mail scam

          HI. I received the following mail. I need to confirm if it is indeed valid or a hoax mail. Dear Promotional...

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