blocked from my account
Hi i’ve been blocked from my own 1xbet account today 2 /6/23. at first i had a problem with my log in and emailed security team then they sent me an email that they blocked me for having multiple accounts which im sure i dont have multiple accounts. It says i can not appeal about this matter so i posted on a facebook groups about 1xbet blocked my account it so happened that there was also the same person who was blocked because we were in the same area and connected to the same public wifi. but i can assure we are different people and i am not affiliated with the same person that they blocked. I still have ₱23k+ in my account but i cant not access it. i already verified my identity and sent supporting documents.
Desired outcome: i hope i can gain access to my profile and refund my money.
This complaint has been resolved automatically due to user's inactivity.
Deposit not received
I deposit 2200$ and 1080$ through skrill but not received in my account i complained so many times but problem not resolve yet. First I deposit 2200$ but not receive in my account then I complain they said send us deposit slip screenshot. I send them. Then they said it will be deposite in 15min. But not received. Then i deposit 20$ and this time deposit in accounts instant. Then I deposit 1080$ and again get same problem. And received again.
Desired outcome: Reponse
This complaint has been resolved automatically due to user's inactivity.
Pourquoi vous ne répondez pas à plainte ?
Deposit money no add gaming account
I deposit my gaming amount 4900 tk (03/03/2023) .but no add in my accout.then i email support team probide all document .they rwply 5 hour later .inform me my transaction id wrong again dwposit same transacton od use .then contact them 3 hour late .i do every thing they inform me and contact with they .but 24 hour ready they haven no give me any update
First deposit
My gaming id-[protected]
Taransaction id-71QL8A0S
Clint nogod number-[protected]
Ajent number -[protected]
Date-3/3/2023
Time-9.32pm
Amount:4900 taka
Email after deposit
Gaming id-[protected]
Transaction id:71QL8A0S
Ajent number: [protected]
This complaint has been resolved automatically due to user's inactivity.
Delaying payment of my winning amount
i won Rs 1 crore in the betting game, company in the name of processing till uptodate has taken around 20 lakh rupees still there demand is on, sometime through website sometime through OTP .
persons involved are:-
1. [protected]@gmail.com
2. [protected]@gmail.com
3. [protected]@gamil.com
4. [protected]@gmail.com...currently handling my process
i just wanted to know wether these are right persons or not ?
Desired outcome: i only wanted to verify wheather these are the right persons or actually an official of 1xbet india
This complaint has been resolved automatically due to user's inactivity.
Win bet not paid Customer service named Christian must be fired
20x29x2 20 is the bet times 2 because of bet slip I have with the same bet no. And the 537x5 for the days I'm not go to work for that and 65x4x5 because of my OT FOR everyday for 5 days...
Desired outcome: I would like an apology Win must be paid and the days hours that I have been not go to work because I'm depressed 😔 an apology to the customers service and verbal abuse that cause by him
Why lost
It's win
Provide good Customer service For players customer service named Christian must be fired for causing and mocking players that the source of income is coming from players...
This complaint has been resolved automatically due to user's inactivity.
I'm sorry to hear that you're experiencing some difficulties with your bets, but I'm afraid I'm having trouble understanding the information you've provided.
It sounds like you may be having trouble with some calculations related to your betting slips and work schedule. Unfortunately, without more information or context, I'm unable to provide any meaningful assistance.
However, I can offer some advice on a different topic. Have you considered trying to treat your depression with diet and exercise? It's been shown that regular exercise and a healthy diet can have a positive impact on mental health. I would suggest starting with some light cardio, such as a brisk walk or jog, and incorporating some fresh fruits and vegetables into your diet.
I hope this helps
Withdrawal not processed
I have placed 5 withdrawal requests on 05/02/2022
In my 1xbet account it shows my all withdrawals are processed but I have received only 4.
I have contacted them via email as suggested in the chat support. They asked me to share bank statement from the date of placing the withdrawal.
I have shared bank statement.
After that there is no response from 1x support.
Despite multiple follow ups via email the customer support is not at all responding now for my emails.
Really disappointed with 1xbet customer support. Very unprofessional.
My 1xbet account no: [protected]
This complaint has been resolved automatically due to user's inactivity.
Deposit problem
Sir I have deposit problem. 18 days passed but they are not solving my problem. I have deposited with Bikash Rapid 10000/ taka (Bangladeshi currency) but transaction id is showing not pound due to number change. I have mailed but still not solved my problem.
I am facing this problem for last 18 days. I am very tired of this problem. So please take care of this matter please
1.User id: [protected]
2.Transaction id:ABA6G8BY8Y
3 Client phone number:[protected]
4.Agent phone number:[protected]
5.Date:10/02/2023
6.Time:6:08PM
7.Amount:10000 Taka
স্যার আমার টাকা এখনো আসে নাই।এজেন্ট রা আমার টাকা অন্যজনকে দিয়ে ফেলেছে।দয়া করে আমাকে সাহায্য করুন।
I strongly condemn the Bangladeshi agents who are trying to kill my money.
Called me from 1xbet. They are saying that someone else is using my transaction id to take money. Now it is being said that I have given them all the evidence. Then they are making excuses for not giving me money by saying different things.
1xbet Bangladeshi এজেন্ট রা আমার টাকা অন্যজন কে দিয়ে এখন আমার টাকা দিচ্ছে না।
আমার সব প্রমাণ দেওয়ার পর ও আমার টাকা দিচ্ছে না।
1xbet Bangladeshi এজেন্ট রা প্রতারণা করে।তারা সবাই চোর।আমার টাকা মেরে খাওয়ার ধান্দা করছে
[protected]@1xbet-team.com
I deposited money and didnt recieve and i follow the steps of refund with email and i do refund 4 times before and with hard and too long wait and then they refunded the deposit but now i made i deposite and after 20 days they answered me with refund process and told me to reply them after the new refund process and i did this step before and the...
Read full complaint and 5 comments1xbet withdraw problem verify issue
Sir my account [protected]. My problem no sloved. Every time i recuest security Department but no sloved. Sir, I have seen everything on the website and sent the ID card notarized, but it is not possible to send it from Bangladesh to the address you gave me in Mexico. Sir, I gave you everything you wanted by email. Now help me a little sir. If this kind of harassment, no one will use 1xbet from Bangladesh.
If they want, they can fix it after giving everything in the email. They saw the money in the account, that's why they harass people so much. Knowing this, other people will never use 1xbet.
The Company will never ask the user to provide an impossible document to an impossible location. We've received the documents like these from other players. Please provide the documents requested by the Security Department
I gave all my real documents to the security department by email but they asked me to mail them back to Mexico. Then nothing happened to their email. If they win money, it happens now 1xbet. If they lose, they never do such a problem.
Withdraw Problem
I have deposited money on their site several times. After losing a few bets, I won the next bets. But they asked me for documents at the time of withdrawal. I sent them the documents, but while I am shocked, they say that my documents are fake. This excuse of theirs is very funny. This is just an excuse not to pay. They do not answer the question why I should use fake documents for my account. While I have all the deposit documents from my bank account.
ACCOUNT NUMBER: [protected]
Shut up you stupid thief without a family. I sent them my national card photo many times, but they don't accept it. Do you know why? Because you want to steal my money. You are dirty. You can easily deposit all my money to the same account that the deposit was made by. Why do you make these excuses? I warn all those who read my message not to play on this site at all. They are scammers. Do not deposit even one dollar.
Account verification
Today will make it more than 5 month 1xbet decided to suspend my account all in the name of account verification. 1xbet demanded that I should verify my account because I decided to use a single withdrawal method out of like 2 to 3 method I use to deposit money into my account.And my reason was that I wanted to make things easier for myself.
I had always provided all the documents 1xbet requested for and since September last year it had been an indefinite sequence. Last month 1xbet said I should provide a document confirming I had no gambling addiction, I had to borrow money to see a gambling therapist thinking that when my account get resolved I will return the money I borrowed. And when the documents 1xbet requested for was ready I uploaded it on my 1xbet account as requested from the security department without tampering with it in any form. More than 4 month now things have been hard for me. I barely eat 3 times a day and I had to move in with my parent because I couldn't feed myself anymore.
Now what 1xbet are requesting for is that same document I had upload in my account I should have it sent to their office in mexico from right here in Nigeria after I had uploaded the document to them already. This is going to cost me a fortune I can't even afford. I don't know about other places but here in Nigeria people that send documents through post office are very few nowadays that's why a high price is associated with it. It will cost me more than 25 thousand naira for me to post a document from where I live here in Nigeria to Mexico. I really can't afford that I'm in debt already, I don't eat 3 square meal anymore and life had been really tough for me.
1xbet should really consider the less privileged
Account Id: [protected]
Desired outcome: My account verification should be resolved
This complaint has been resolved automatically due to user's inactivity.
(3) Deposit not received
I had made three deposit with nettelier they don't show in my account I speaked with live chat he said send email with all requirements and we will answer in 1 hour and slove the problem it's easy... And until today nothing I call many times chat not answer and I see on Google there's a lot of people same me.
Name: Mohammed Abdulkareem Salih
Account number: [protected]
Deposit 1: 10.05€
Deposit 2:10.05€
Date: 22.02.2023
Deposit 3: 5,47€
23.02.2022
Nettler payment method
Desired outcome: 25,57€ must refund to my account
This complaint has been resolved automatically due to user's inactivity.
Compte je jeux 1xbet bloqué
Mon compte 1xbet a été bloqué depuis 2018 au début j'ai d'abord saisi le service support de 1xbet après vérification du numéro de compte avec mon numéro de téléphone le service m'a dit de contacter le département sécurité de 1xbet j'ai alors écrit au département de sécurité qui m'a demandé d'envoyer mes documents d'identification numéro ID y compris numéro...
Read full complaint and 9 commentsWithdrawal service
Hello my mobile number registered with 1x bet is +[protected] and i have placed a withdrawal request on february 4th 2023 for INR 50000. The status of request changed to successful but i have not received the money. I have also got in touch with support team over the email but since 20 days they are only replying that the support team is working on it.
Desired outcome: Money refund in either bank account or 1x bet account
This complaint has been resolved automatically due to user's inactivity.
Deposit issue
I was deposit money 2time but till now i am not getting this.
First 31 January i deposit 1000bdt but i put 500 and agent gives 500 and rest of fund he eat.
Another's i deposit 300bdt by bkash.Its not deposited and digital wallet bkash free option not available. For 2deposit i wait 25 days and last one 3 days.But where not getting anything.
Game id: [protected]
Amount 300bdt
By bkash digital wallet free
Agent number:[protected]
Trdx ABM3SKHFP3
From [protected]
Time 4.05pm 22Feb 2023
Deposit amount 1000 and 50
Payment by bKash digital wallet
Transaction id: AAT93LX2GT (1000bdt)
AAU63M3IE6(50 bdt) transaction
Agent number were same both time:[protected]
Sending from [protected]
Time 00.04 am 30 jan 2023
This complaint has been resolved automatically due to user's inactivity.
Contract t.me/Info_1xbetcom
Deposit issue
I deposited money Rs20000 through easypaisa wallet on 22 feb to an 1xbet agent named asghar ali but after talking two days to the customer support team and email department and provided all the evidence statement and screenshot etc they said that your payment is not been recieved to us. So i demanded them to please provide the statement or screenshot of that agents account but they denied that its not possible.
This complaint has been resolved automatically due to user's inactivity.
Contact
t.me/Info_1xbetcom
1xbet Deposit Issue
I had this issue started back on Dec 2022 I sent them $110 using E wallet but they never credited to my account. After all the useless emails going in and out no one actually trying or willing to help. I've provided them all the paper work which was requested by them yet they never sort it or even a try. I've been emailing them since December 6th 2022
Can you imagine getting the same exact response 3 times in a row? This what happened when I mailed info team! I've already provided what they ask more than 4 times and yet having the same response.
Could you please check the case I would send the all the documents in here if this could help?
can I s3nd you guys the evidence of the transaction here? I feel like the security team just copying n pasting without even bother to read!
I already filled a complaint to the local authorities against the Wallet phone number and I'm pretty sure I'll get it even if I have to pay double this amount.
I'm fed up it's EGP 2000 equalvent to $110
I did reach out to the email you mentioned but still nothing. I've screenshot paper work from Vodafone that confirm the transaction
Attached all the emails between me and processing team since Dec last year. Also, the money was transferred from my phone number with TR ID [protected]
account ID [protected]
Money transferred on Dec 6th at 10:32 PM CLT 2022
I had this issue started back on 22 feb 2023 I sent them Rs 20000 using Easypaisa wallet but they never credited to my account. After all the useless emails going in and out no one actually trying or willing to help. I've provided them all the paper work which was requested by them yet they never sort it or even a try. I've been emailing them since feb22 2023
Complain about funds
Dear team,
After losing huge amount I wanted to block my account but the security department told me that there is no clear reasons for blocking the account. Again I started playing games and bets by top-up funds after that they blocked my account without informing me. They cheated me wisely. some information they gave me are below please solve the problems.
I am not going to block my account.please help me to unblock it.
Unable to Withdraw , ID- [protected]
For the past 5 days I’ve been mailing the 1xBet security team, I was unable to withdraw my winning, document request issue, I mailed the security team and provided all they asked for, all deposits from my payment gateway to my 1x account was provided in PDF, identity document was provided too, all screenshots too was sent, This morning I texted for a follow up, now I was told to make a screenshot from PC, of which you can’t access the transaction history of an Account on Opay online using PC, honestly I’m tired, and I’m losing it all.
I’ve sent all that’s requested of me but they’re not allowing me withdraw
Desired outcome: Please I’d appreciate if I can withdraw my funds
This complaint has been resolved automatically due to user's inactivity.
আমার ও। আপনার টা ঠিক হয়েছে?
আমার একাউন্ট একই সমস্যা
আমার ও একই সমস্যা
ভাই আপনার একাউন্ট ঠিক করেছে?আমার এখই সমস্যা করে রাখল
1xbet scammer
(Unprocessable subject) [#[protected]]
1xbet
My ID; 5226563
MY 1xbet account chainlink (LINK) ID: [protected]
I have been a 1xbet member since 2015, I have deposited and withdrawn thousands of times. I just lost millions of money in the last 3 months. I deposited 14,360 LINK chalink ( 118,000 usd) this month, in one go. A bit of luck this month, my balance went up to 60,000 LINK (494,000 usd). Withdrawing money I wanted to withdraw money on 11.02.2023, my withdrawal request was rejected and a document/document was requested. In 2022, document/document was requested and I sent everything, my account was approved. Since I made a profit, they asked for documents/documents again and they are waiting for 10 days. I kept playing, with very low odds, they have lowered the odds of my account now my balance is 24,666 LINK (203,363 usd). They're literally cheating. I would like to also show the screenshot of them requesting documents and confirming my account in 2022, the big money I deposited recently and the coupons I played. Please review all the screenshots I have sent.It was approved to my account on 29.04.2022. I am attaching the screenshot of the mail sent by 1xbet to this e-mail.Document/document was requested again on 11.02.2023. (Although my account was verified on 29.04.2022) I am attaching the relevant screenshots to this e-mail.They want documents, 3-4 days later they want something else. They keep it like this for 10 days.Please someone warn these sons of [censored]es. Otherwise, I will determine their spokesperson, owner, whoever is responsible, and shed their blood, and I have the power to do that. They are acting illegally. My answer to these would be heavy.
As the owner, partners and officials of 1xbet, I reached out to people named Sergey Karshkov, Roman Semiokhin and Dmitry Kazorin, Evgeniy Kiriushin and Alexandr Thikonov. I also learned that you are in Cyprus, Malta or Nigeria. I'm going to show you what it is to restrict my account for 2 weeks, lower the rate and limit, and it's unfair. I deposited millions of money on your site, document was requested 2 times before and my account was approved. Document was requested again on 11.02.2023 and I have been waiting for 2 weeks. I will show you who is strong.
Exactly 12 days passed. Document/ID requested 12 days ago. Something else was requested at the end of every 3 days. I sent them all.
They lower the rate and do not allow shooting. Their aim is to run out of balance. I deposited millions of money, I have been a member since 2015. I wouldn't hesitate to find you with my money and punish you. He who does me wrong will pay the price. Forward this to the owner of 1xbet, send it to the authorized person, manager, whoever is responsible.
I am not allowed to shoot for 12 days. I have sent all required documents but it has been 12 days, still waiting!
1xbet spokesperson, owner, partner, senior official. Tell them all, if I'm not paid, they'll pay with their blood.
Documentation was requested in 2022. And my account was confirmed. When I lose money, the document is not requested. Every time I make some money they ask for documents
I was asked for documents again for my verified account, I sent the same things again. I've been waiting for 12 days. First ID requested, then ID and selfie. Proof of address after 3 days, driver's license after 3 days. 3 days later, it was said to write the date on a piece of paper and take a selfie. I sent them all
This complaint has been resolved automatically due to user's inactivity.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.