Replied
Bkash free
মার এই উইড্রোকৃত টাকাটি সঠিক ভাবে পাইনি। যেমন আমি ১৬০০ টাকা উইড্রো দিয়েছিলাম যা আপনারা এক্সেপ্ট এবং কনফার্ম করেছেন। কিন্তু আমার কাছে টাকা এসেছে মত্র ৬০০ টাকা। বাকি ১০০০ টাকা কম আসার কারন যানিয়ে আমি একটি ইমেইলও করেছিলাম। কিন্তু ১২ ঘন্টা অতিক্রম হয়ে গিয়েছে। অথচ এখনো পর্যন্ত কোনো রিপ্লাই পাইনি। দয়া করে আমার পাওনা অর্থ আমাকে বুঝিয়ে দিন। হেলো স্যার আপনারা এখনো পর্যন্ত আমার এই সমস্যাটার কোন সমাধান করেনি।
1. Player ID. [protected]
2. Wallet Number. [protected]
3. Date. 26/01/2023
4. Time. 20:10 pm
5. Amount. 1600 BDT
6. Request ID. #[protected]
7. Statement.
স্যার, আমি আমার এই অর্থ আমার আইডিতে পাইনি। আমি আপনাদের অনেকবার ইমেইল করেছি। কিন্তু এখনো কোনো ফলাফল পাইনি। দয়া করে আমার এই অর্থ আমার আইডিতে ডিপোজিট করে দিন।
1.Player ID. [protected]
2.Transaction ID.
3. Client Number. [protected]
4.Agent Number.
5.Time. 15:35pm
6.Date. 23/10/2022
7.Amount. 300 TK BDT
8.Screen Shot.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Your deposits are being checked by the Security Department at the moment, meanwhile would you please tell us what is your correct gaming ID, 485456659 or 483586879?
All the best,
The 1xBet Team
Thank you for contacting us. We will check this transaction with the Security Department and get back to you as soon as possible
All the best,
The 1xBet Team
Replied
Several deposits Were not credit
I made one deposit in 31 JAN we are currentlty 5Fev and still didn t credit... the lack of answer from the support.. they also dont answer emails.. very poor service the only answer ist first wait 24h then we had tecnical problems etc etc still missing 500e
Today another deposit from nettler and still didnt credit after 5hours..
Bad booking the deposits dont credit so avoid this 1xbet
Very pour service
User [protected]@gmail.com
Still havent solve the problem 1XBET are scammers and dont credit clients deposit
Best regards,
The 1xBet Team
This company 1xbet after my first deposit they block my account and they don’t answer emails and calls …. Generate password in the website don’t work … I can’t get new password … since more than 6 Month they ignored me and they keep my money …. ! Is not a honess bet website …
Same to me
Replied
Didn’t receive my deposit
id [protected]
Dears,
I have made a deposit of 200EGP to number [protected] via Vodafone cash and I didn’t receive it.
I have attached the confirmation screenshot.
My name is Mohamed Tarek
Amount 200 EGP
Payment number: [protected]
Date: 1:34 pm in 4/2/2023
My email address is [protected]@gmail.com
I have contacted them and they said I should email them via [protected]@1xbet-team.com
I have sent multiple emails but there is no response
Thanks
I’m attaching the screenshot again.
Thabks
This complaint has been resolved automatically due to user's inactivity.
Are you sure the photo is of your application to processing-egypt@1xbet-team.com?
All the best,
The 1xBet Team
Please double check if you've contacted the Support Service. Also, there's no screenshot attached to your message. Would you please provide us with the screenshot of your mail to the Support?
All the best,
The 1xBet Team
Thank you for contacting! We will check your case with the Security Department and get back to you as soon as possible
All the best,
The 1xBet Team
Replied
Account block
I have a complaint about 1xbet because they block my account without showing any reasons. Although I sent all my documents to 1xbet security team, they blocked my account. I was loyal user of 1xbet from 2017 and from this time I never tried to violet 1xbet rules. I belive in you that you will help me. I provided you with a screen of my account. You can easily see my account id and account balance.
My id is [protected]
Desired outcome: I want to take back my account, money which i deposited and won
I followed instructions on website and downloaded document which you wanted. 1xbet admins said that results of investigation will be sent to your email in 72 hours. But 72 hours had passed. Please, help me
Okay, I am waiting.
My porblem is not solved yet. Why you put "resolved" and cheat the this platform.
My problem is not solved yet.
They blocked my account without showing any reasons, i deposited much money from 2017 and i lost every time. One time, I won and they blocked my account. At least, I want to take back my deposit. I believed in this betting company and deposited my all money. It is important for me to withdraw this money
Thank you for reaching out to us! We will check your case with the Security Department and get back to you as soon as possible
Best regards,
The 1xBet Team
Balance have account document problem 1x bet issu.
Replied
payment not credited in my gaming account since 24 hourse
Hello My account number is [protected]
My name is muzammil gujarati
I have done deposit through imps of rs 2000 but not credited in my account ... For reference kindly find the screenshot attached to this email.
I have been waiting for more than 20 hours for your email reply but no response yet
Kindly cheque my deposit screenshot and all the proof and please credit my gaming account as soon as possible
Above words i have sent them by email they are not bothering to reply at all and still my 2000 have not been credited
Kindly find the screenshot of my transaction
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out!
In order to resolve your situation, we kindly ask you to contact us by our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID and the transaction details.
We will check all the information and get back to you with an answer
Best regards,
The 1xBet Team
My problem no sloved bro. No good this woarker
Replied
1xbet withdraw problem & account block
My gaming id [protected]
Sir my account balance have. has been Review For Verification on 14/01/2023, 1xbet had already required a series of documents, all of which were delivered. (Photo of the identity card, electricity bill, sheet of paper code selfie and gaming id profile detils selfie. next to the email conversation on the computer). All this process only occurred after a withdrawal attempt. Long time. They told me to login your account with pc. but when I try to log in with pc the account chooses a security name, I already know and They block my account. I don't know why I wait for your help. I have returned an appeal form that asked me to wait 72 hours, Already 72 Hours gone and they told me that My account is under verification at the moment. you should follow the instructions listed on the website. I will wait for help
How long will I have to wait? After 72 hours he wants one document after I give it and he doesn't fix it. He harasses people why there is money in the account. If we lose, they don't take 1 minute to take the money.
Sir i documents sent all time but my problem no sloved but why?my 1000+ friend 1x user. I give account. Now all people play stop.
Ok sir i wait. 24 days finish but no sloved
You don't solve my problem and how to solve other problems
Now my problem no sloved but why?
Ok sir i wait
Sir now no open my id.why no reply?
Sir help me please
Sir please help ma
The result will be announced after 72 hours said sir
We have checked that you need to follow the detailed instructions in your account at the moment. If you're struggling with anything particular, please let us know so that we could assist you
All the best,
The 1xBet Team
We'll check your situation with the Security Department and get back to you as soon as possible
Best regards,
The 1xBet Team
Thank you for reaching out to us. We se the post as resolved, would you please tell us if you need any more assistance regarding your case?
Best regards,
The 1xBet Team
No good 1x bet. Your money have no give account I challenge you. [censored]ing 1x bet. You see your account no open I promise
I all real documents sent.inshallah open my withdraw
Replied
Withdrawal problems
So late withdraw money
Terms and conditions * within 48 hours withdraw money but my money is not withdraw...
Already 60 hours left but no withdraw my money
Processing my request before 3 days
This complaint has been resolved automatically due to user's inactivity.
Thank you for your feedback!
In order to resolve your situation, we kindly ask you to contact us by our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID and the transaction details.
We will check all the information and get back to you with an answer
All the best,
The 1xBet Team
Replied
Error in take winnings in crash of 1xbet
I played crash in 1xbet with betting amount of 100 peso. My balance is 1100 then I bet 100 becomes 1000 balance. The take winnings multiplier reaches 10819.54 x but when I tapped or pressed the "take winnings" it appears continue and error. I already coordinate this matter to" [protected]@1xbet-team.com" and said that they cannot found that bet. I gave all the proofs so that to prove that I bet that time but they cannot found it. Please help me to get my take winnings because is not fault if there is error on that game
Can I request a copy of bet history in this matter?
Is there any updates?
ID:[protected]
@2:50-3:01 am
This complaint has been resolved automatically due to user's inactivity.
Thank you once again. Would you please also provide us the date of the happening so that we assist you with it?
All the best,
The 1xBet Team
Thank you for contacting us! Please provide us with more info regarding the situation so that we could assist you with it. When did that happen? What is your gaming ID?
Looking forward to hearing back from you
All the best,
The 1xBet Team
No good 1x bet
Replied
Deposit hasn't been added even after 3 days
Greetings
iv done a deposit 3days ago that is [protected] , it hasn't reflected in my account .so I've followed up in email and online call center
" the only reply i was getting " specialist are looking into it ".
Yes they are just looking i think !
And the online advisor has no idea what so ever other than saying forwarded request " please wait "
my account id [protected]
amount is 7000 inr
Desired outcome: Amount has to deposited into my account soon
Instead the official customer service center, you suggesting that the social media service center is good in helping!?
Listen please
I've been continuously emailing and speaking with online advisor people
The only answer I was getting is
" please wait we our payment team looking into "
I think they're literally looking into it ..
Anyways my gaming I'd [protected]
This complaint has been resolved automatically due to user's inactivity.
All the best,
The 1xBet Team
Thank you for your feedback. In order to resolve your situation, we kindly ask you to contact us by our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID and the transaction details.
We will check all the information and get back to you with an answer
All the best,
The 1xBet Team
Replied
Sportbet
Dear ladies and gentlemen,
company 1xbet after my first deposit they blocked my account and they withheld my money, i've been trying to get my money or new password for 6 months, unfortunately the support of this company doesn't answer my emails and calls anymore, and if they email then ask for the same document you have already received. i will not get my money back i have informed this company i no longer want to be a customer and want my money back. they just ignored me and illegally withheld my money until date.
After calling the Telef Support couple of times they blocked my phone number so I could not ritch them with Telefon anymore, emails they don’t answer ! I c that many customer have a lot of problems like this … special when we want to withdraw or after making deposit the Account will be closed and you will stay asking for your Money for many Month …. They scam costumer they took them money and they don’t answer !
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Please provide us with your gaming ID so that we could check the situation for you
Best regards,
The 1xBet Team
Replied
Deposit not received
I deposited last Jan. 5 thru my crypto wallet and until now it was never credited to my account. Been doing ff-up everyday and already gave them all the proofs and receipts but still they are ignoring it. Please help us resolve this because its already alarming not a lot of people are experiencing this. Please see attached receipt/Tx id that the deposit was successful.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Would you please tell us the following so that we could assist you with this case. Date, time, amount, transaction ID as well as your gaming ID. After that we'll be able to check the information and get back to you
Best regards,
The 1xBet Team
Replied
Deposit from in Bangladesh
Hello sir i am from bangladesh.i deposit in 1xbet account by nagad payment system.almost 24 days gone.i have not get my money.i have email in [protected]@1xbet-team.com but they have reply me yet.please help me,i am giving all necesaary information below
Player id [protected]
Amount 300
Paymwnt Method: nagad
Personal number [protected]
Agent number [protected]
Date and time 12.1.2022 2:13 am
1xbet complaits sent me a whatsapp number to contact for my deposit problem.but that person say that he cannot help me because he is in off duty
This complaint has been resolved automatically due to user's inactivity.
Your deposit was successfully credited. Confirm this please
All the best,
The 1xBet Team
Thank you very much for all the information provided. We'll check it with the Security Service and get back to you
Best regards,
The 1xBet Team
Replied
Deposit to my 1xbet not received
On the 29th of January 2023, I deposited into my 1xbet account 350 rupees.
And with the transaction Transaction Id [protected] through UPI
Thereof, my 1xbet account was not updated with my 350 rupees
Desired outcome: Please deposits my 350 rupees into my account.
Account number [protected]
VIKAS PARASHRAM BHANDURGE
350.00
Sent
Date:
Transaction ID:
Sent from:
UPIID:
Notes:
29 JAN 2023, 03:44 PM
[protected]
HDFC Bank Ltd
[protected]@okaxis
UPI
Desired outcome: Please send the money to my account
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us!
In order to resolve your situation, we kindly ask you to contact us by our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID and the transaction details.
We will check all the information and get back to you with an answer
All the best,
The 1xBet Team
Replied
I need a refund as my account got hacked and blew all my winnings including my vip bonus
I had an account with 1xBet User ID: [protected] which won a total of $55,175 USD or 3,000,000 Php. I did not login for a couple of days because I got busy with work. When I finally logged on, I noticed that my account balance is already 0 Php and my 0 also for my VIP bonus for Live Casino. I did check but no withdrawals were made but got into my account and noticed that someone played all winnings away. I am asking if I could get a partial refund for the amount of money I lost due to this unfortunate event. I tried to reach out to customer support however they did not offer any type of help. I am a regular customer and I have managed my way to level to VIP status however it seems like 1xBet as a company doesn't value my business to them.
User ID: [protected]
Username: Gaiseric
Desired outcome: Refund partially my winnings as I wasn't the one who played it as my account got hacked.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Would you please tell us if you're contacted the Security Department at security-en@1xbet-team.com already?
All the best,
The 1xBet Team
I have paid the deposit and have not received the money
Id-[protected]
Contact-[protected]
Replied
Deposit to my 1xbet not received
On the 31st of January 2023, I deposited into my 1xbet account Le 50 with the code number" Your payment code is 279006 valid for 15 minutes. Thank you for using Orange Money",
And with the transaction Transaction Id MP230131.2140.B69649 You have sent to GLOBAL ONLINE BETTING transaction amount of 50.00 Leones, charges: 0.00, Your new balance is 250.51 Leones.
Thereof, my 1xbet account was not updated with my Le 50.
Desired outcome: Please deposits my Le 50 into my account.
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us! Please provide us your gaming ID so that we could check that for you
Best regards,
The 1xBet Support
Replied
One click registration account can't log in by password
Helo! 1xbet is scamming my deposited money. They blocked my one click registration account without giving any notification.
Its also mention that I have my every correct deposit information, account id number, account password, last deposit time, amount,date. Also i have my nid card.
I contacted [protected]@1xbet-team.com
I also contacted [protected]@1xbet-team.com
Every time they asked my account id number, I provide them everything but after giving my account id number they are remain silence and not responding my email.
My account id number is [protected]
I have everything just let me get log back in my account.
Desired outcome: I want to use my account and log in with my password
Helo! Please check and help
My account number is [protected]
Please help me to log in by using my account id number and password
This complaint has been resolved automatically due to user's inactivity.
Please contact us on public.relations@1xbet-team.com regarding this case
All the best,
The 1xBet Team
Thank for your review!
To understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
Replied
Deposit rejected problem
Sir my deposit was rejected last 72 hours but still I have not got any solution to my problem. I want to know how long it will take 1xbet to solve this problem.
1. Game ID BDT : [protected]
2. TrxID :[protected]
3. Client Number:[protected] (Rocket)
4. Agent Number :[protected] (Rocket)
5. Date and Time: 23-01-2023 / 11:05 AM
6. Amount : 1000 (BDT)
7. Screenshot + Video
Desired outcome: 90 hours have passed and I don't know how much longer it will take.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Would you please tell us if your case has been resolved?
All the best,
The 1xBet Team
Replied
Payment not received
Country:- Nepal
Device :- Android
Agentship:- Mobcash
USDT (Tether) Trc20 :- Load here.
TYCq8iw8EW6SDq6Xr1CUhqEbKBfgGdvyqF
Load and send us a screenshot.
We will provide you with a tutorial video along with mobcash and reddy accounts.
Loaded usdt details:
Date and time: 2023-01-24 and 23-14-09
I haven't received any mail about mobcasd I'd and reddy I'd
Please solve my problem
This complaint has been resolved automatically due to user's inactivity.
Thank for your review!
To understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
Replied
For late deposit
My 1xbet Account Number :[protected]
Deposited Mcash Number :[protected]
Date :20th January 2023
Deposit Time:21.09
Reference No:832598
Hello sir
I deposited Money Via Mcash On 20th Night at 21.09. The money was sended to 1xbet Mcash Number. After I come over to made a Deposit request on 1xbet but Mcash Option was Disappeared that's why I can't make the Deposit request.
Now, I tried to make a deposit request on Mcash option. But it's not conforming to my request. I talked to 1xbet customer support, they said to me send the payment proofs to chat. They will shortout this issue and credit the money to your e-wallet but they not respond properly to me.
Here I attached the payment proofs please respond soon as possible
Desired outcome: Please Add this Deposit to My 1xbet gaming Account.soon as Possible
This complaint has been resolved automatically due to user's inactivity.
Thank you for your feedback. To resolve your question as quickly as possible, please contact our Support Service - info-en@1xbet-team.com directly with providing your client ID and the transaction details. You will surely receive the help needed on this situation
All the best,
The 1xBet Support
I send a 194 rupees yet not received me within three hours.plz solved my problem.
Replied
They confiscated $11,000 even though I don't have multiple accounts
1xbet confiscated 11 thousand dollars with the excuse of more than one account, they do not answer even though I have said it many times, my only account is [protected], I did not open a game account in another, I had exactly 11 thousand dollars in my account, I complained to the license company, no response from them, definitely do not trust this site
Desired outcome: reopen my account and pay my money..
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us!
We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
We received the information from the Security Service, that you have already withdrawn the amount of your deposits. Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
Best regards,
The 1xBet Support
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
স্যার, আমার এই উইড্রোকৃত টাকাটি সঠিক ভাবে পাইনি। যেমন আমি ১৬০০ টাকা উইড্রো দিয়েছিলাম যা আপনারা এক্সেপ্ট এবং কনফার্ম করেছেন। কিন্তু আমার কাছে টাকা এসেছে মত্র ৬০০ টাকা। বাকি ১০০০ টাকা কম আসার কারন যানিয়ে আমি একটি ইমেইলও করেছিলাম। কিন্তু ১২ ঘন্টা অতিক্রম হয়ে গিয়েছে। অথচ এখনো পর্যন্ত কোনো রিপ্লাই পাইনি। দয়া করে আমার পাওনা অর্থ আমাকে বুঝিয়ে দিন।
1. Player ID. [protected]
2. Wallet Number. [protected]
3. Date. 26/01/2023
4. Time. 20:10 pm
5. Amount. 1600 BDT
6. Request ID. #[protected]
7. Statement.