1xBet
reviews and complaints

Complaint

1xbet ID: [protected]

Date of Transaction: 24/8/2023

Time of Transaction: 03:55 PM

Transaction Amount: 4,400 EGP

Sender's Account: [protected]@instapay

Issue: I made a deposit on 24th August 2023 of 4,400 EGP via transaction ID [protected]@instapay.com . However, the deposit has not been completed yet, and I have been waiting for resolution since August. Despite several attempts to resolve the issue, the matter remains unresolved.

I seek assistance in resolving this matter promptly.

Thank you.

I have deposited 10000 rupees buyback transfer in 1xbet on 05/10/2023 by bank transfer.

My money is not yet credited to my gaming account. I have tried everything to contact and the helpline service agent are only telling that amount will be credited. They have asked so many documents and I have email all the documents with debit proofs. still my money is not credited.

Hi, I recently had a bad experience and I want to solve it. My account was restricted and when trying to know why that happened, the security department ask me for some documents to verify my identity. I complied with them and then they sent me an email saying that they found that I owned multiple accounts (which is not true) and that they were closing my account. The main problem is that I had a lot of money there, and I do not know what can I do to have it back because I need that money :(

My ID is [protected]. I really need some help over here,

Hi I did a transaction of 10000rps by online banking State Bank of India. And it is successful still my gaming account not credited tried everything to contact but no one is helping customer service only telling to submit the screenshot as I have attached already.

imps ref.no - IMPS00239103289 bank name- State Bank of India Account holder name - taufiq nisaroddin shaikh gaming id - [protected]

Did everything but they want screenshot only how can I send a screenshot from online banking is like only have bank statement.very frustrated.

5700655 id numaram 1xbetten oynadığım bahis sonucuna video üzerinden itiraz ettim. Kazandığını görüyorlar ancak resmi verilere göre doğrudur diyip bahis sonucunu duzeltmiyorlar. Net şekilde kazanan kuponumu düzeltmediler. 14 senedir vip üye olduğum 1xbetten bugün itibariyle ayrılacağım. Bu site kazanan müşterisini asla sevmez. Eski 1xbet güvenilirliği kalmamıştır. Kesinlikle uzak durun. Maillere bile dönüş yapmıyorlar. Robot gibi cevaplar veriliyor. Özellikle Türk çalışanları dolandırıcı

I made a bet on 1xbet - a double, with selection of team goals in first half.

One selection won, but the other was given as a refund - when it clearly won. I contacted live chat and he said there was a staff error made when accepting the bet, but it makes no sense at all. Bet was placed well before they scored the 2nd goal, and the odds are not unusual. Away team was @3.00 to win the match before Kick Off.

Date - October 4,2023

Bet slip number-[protected]

I placed Rs.2200 bet on a mixed martial arts (Mma) event named Dana white contender series. The fight was between Rodolfo bellato and Murtaza talha Ali and my bet was total over 1.5. A round is 5 minutes long so over 1.5 means the fight goes over 7 minutes and 30 second and if you could see the result, You will see the fight ended at 9 minutes 46 seconds.

According to their customer support, The fight did not complete 2nd round so the bet is lost which is so stupid because you can google about the total over 1.5 bet in mma and you will see how every sportsbook in world will tell you that total over 1.5 means the fight has to go through the half of second round.

Total over 1.5 odd was 3 so I should have won Rs6600 but they are making up excuse to not pay me.

Hello,

I withdraw 10,670 tk through Bkash. However, I received a notification that the money was withdrawn successfully. But I didn't receive a single penny on my bkash (mobile wallet) account. But why? I want my money back asap.

Player ID: [protected]

The Bangladesh support is very slow, and I send emails to [protected]@1xbet-team.com

And no replay yet. My previous experience wasn't good. So, that's why I filed a complaint here.

Thanks

My account number [protected]

I doing bet on football game Manchester United vs Galatasaray nd bet was accepted i got accepted status in my bet history after k hole game i win the bet but i got refund amount only not winning amount.

The bet was accepted

Then i chat with ur operater satya was saying ur bet was not accepted bcz of server issue but that was not my fault if there is some server issues then u have to cancel my bet at that time after the hole game gone nd refunding my bet amount that was fraud

I want my winning amount

Any how

Hi,

I had bet Pakistan vs Australia 03 oct match

My bet 15 over Australia score 96.5 over run means 97 run in 14.6 balls

But in 14.1 overs only 5 ball delivered.

Overs as per below

14.1 wicket

14.2 one run

14.3 one run

14.4 one run

14.5 one run

Last ball not delivered and over finished only 5 ball delivered in this over.

My bet amount is lost.

I try to share all screen shorts and explained on call to costomer care.morn then 1 and half over always disconnected call and not speaking proper way and call disconnected all the times.

Below screenshot attached for 14.1 over.counter as 15 over.

1xbet bahsime yaptığım itirazı İncelemiyor. Halkla ilişkiler mail adresi cevap vermiyor. Bahsim kazandı resmi kaynak sonucu hatalı diyorum. Video yayını gönderiyorum, istatistik dakikalarını yazıyorum ancak cevap bile verilmiyor. Çünkü kazandığını görüyorlar. Bu iki oldu. Bunda da paramı vermezseniz hesabımı kapaticam. Dolandırıcı oldunuz iyice. 5700655 id numaram [protected] numaralı kuponumda bulunan iki bahis sonucu da hatalı olarak girilmiştir. Buradaki sorun Güney Kore ligi resmi sayfası istatistiklere engellenen şutları dahil etmiyor. Ancak benim aldım bahise dahil bu şutlar. Şimdi onlar yazmiyor diye ben neden kaybediyorum. Acil olarak düzeltin kupon sonucumu.

I have been trying to make withdrawal in the amount of 600 dirhams from 1xbet and my registered number is +[protected] this withdrawal request was made on 25/9/2023 I have used MasterCard for the withdrawal request same Mastercard I have used for the deposits and till the time I'm typing this message I have been trying to make a withdrawal and it's rejected I have contacted them many times everytime I get a different consultant name and they say different words they have caused me a delay and they are not processing or willing to help with my withdrawal request I'll share some screen shots of the deposits I have made to them using my Mastercard and the withdrawal requests

I have invested 1300 on 30th September nearly about 11ish and it has not been credited yet...

As I had the knowledge about the money gets credited in the account immediately after deposit

Do please look in to it as soon as possible.

1st transaction

Debit

INR 1000.00

A/c no. XX3181

[protected]:56:17

UPI/P2M/[protected]/KS EXIMS

SMS BLOCKUPI Cust ID to [protected], if not you - Axis Bank

2nd transaction

Debit

INR 300.00

A/c no. XX3181

[protected]:03:16

UPI/P2A/[protected]/RUBY MUSHROOMS

SMS BLOCKUPI Cust ID to [protected], if not you - Axis Bank

I already posted this problem on this site but after 4 days this problem marked as resolved but it is still not resolved hence I am posting again .

I have deposited 3000 Rs to 1xbet account on 26 August 2023 via NEFT but the did not deposited it to my 1xbet account. I repeatedly contacted to their customer support team but the keep repeating same rubbish question and not solving the issue.

UTR : 0811OP3123526106

Date : 26 August 2023

Time : 12.05 PM

Mode : NEFT

Receiver's Name : Mr. Solanki Prakash Bhai

Receiver's Bank : Indusind Bank

Amount : 3000

Can not bet because I win

My account was successfully verified on september 15 but no more right to have bonsu and bonsu of 49.32 euros confiscated unfairly and then on september 20 I verified my account again successfully with my jeton wallet screenshoots but I can no longer bet for no reason but the real reason is because I won even the key service of e1xbet me said on trustpilot that my account was successfully verified exactly as security on september 15 but as soon as we win they prevent you from betting it's lamentable and each time dna svos 3 answers on trustpilot you say that everything is ok while the problem it’s your security service that is rotten to the core... My 1xbet account number [protected] if that can help

I have deposited an amount of Rs 5000 twice on 23rd Sept and 27th Sept. But none of them are credited to my 1x account. My money have been deducted from my bank account but all they ask from me screenshot even after sending screenshot again they are asking screenshot. If the money have been received by 1xbet team and crediting to my account please refund it.