1xBet
reviews and complaints

I had deposited 3000 pkr to my account through jazzcash till id when i put my tid id numbrr in 12 digits blank section it showed some error and when i again clicked jazzcash option it showed another agents till id i put my deposited tid to his 12 digit required tid section but still not received my amount

Deposited Time 21:10

Date 4 Nov 2023

Agents Till id [protected]

Agents Name Hashim cloth house

Deposited amount not credited to my gaing account

I am mailing you every alternative day about my deposit but you people are just saying it has been sent to the specialists and they are working on it , but its been 35 days already .

I trusted your company and deposited the amount but it's already 35 days and you people have not deposited the115/- into my account .

Account number ([protected])

Operation date (10/21/2023)

Operation time (07:55pm)

Transaction value (115.00)

EGP The phone number from which the operation was completed ([protected])

Phone number to which the money was sent ([protected])

Hello,

I tried to deposit money in my 1xbet account but the deposit was rejected but money was taken out of my bank account and I didn’t get refund yet in my bank account. Below is the screenshot of the money I sent. Its being hours already. I sent a lot of emails and I got no replies.

If this is not fixed, I will report this situation in the police station for fraud.

Please fix this

I am mailing you every alternative day about my deposit but you people are just saying it has been sent to the specialists and they are working on it , but its been 35 days already .

I trusted your company and deposited the amount but it's already 35 days and you people have not deposited the 20000/- into my account .

Gaming I'd -[protected]

Amount -20000/-

Transaction ID -CAND2CMAEUIVHMV2S618UCY3JLF5TZ8F8GN

Date and time -27 September 2023, 3:51pm IST

COMPANY BANKING NAME-AMERICAN EXPRESS

I made this transaction through canara Bank mobile app(ai1)

Attachment: screenshot of payment, bank statement, deposit video recording from another mobile , bank confirmation letter about the deposit.

I have made deposit but haven't received the deposit yet. I have contacted with the customer care but no response. I have also contacted with public.[protected]@1xpartner.com but no useful response from them. I have mailed from my account registered mail [protected]@gmail.com .

Please look into the case and solve the issue as soon as possible.

Thanks!

i deposited money to certain account as you mentioned , my money got deducted from my bank account but in my 1xbet account it shows

Deposit transaction in the amount of 5000.00 INR via epayment rejected by operator!

I did what customer care told to create new request but again it got rejected somehow

my payment details

[protected]:10 pm IST

REFERENCE ID: [protected]

TRANSACTION ID: S82806323

Good day!

My 1xbet account number is [protected].

I would like to ask for assistance because my withdrawal request keeps on getting rejected. 1xbet says that the method of deposit should be the same with the withdrawal.

I always use Gcash for my deposits and withdrawals, however, the 1xbet app keeps rejecting it.

I have attached a screenshot of my deposit and withdrawal for your reference.

I staked a game yesterday and it all came in except for the Az alkmaar vs NEC match in Netherlands which was abandoned and not concluded. Every other bookies I staked the game with ended up voiding that particular match except for 1xBet that decided it as a lost.Why must yours be different from others? After all the game was abandoned and never concluded.Please I need urgent resolution

Then please provide me his hdfc bank account statement from 24 August to 30 August last digits are 9615

You asked for statement I provided then writen letter and after 2 months you are saying this

Now please give me his bank statement from 24 August to 30 August (hdfc account)

Please check my email and give me his statement

[protected]@gmail.com is my gmail

I have a withdrawal transaction that happened more than 24 hours ago . And the payment seems not forthcoming.

It happened on 28th October 0021hrs...I withdrew the amount and never got the amount upto now.

I can be reached via Email: [protected]@gmail.com

1xbet in Kenya has become a Crime scene and for that fact and matter I will proceed to BCLB offices in Upper hill, Kenya.

Those are human programmed errors..

Hello sir. I have withdraw in 23/10/2023 in 1xbet through bkash. Amount 10000 bdt.1xbet shows that the transaction success. But I have not get any money.

Player id [protected]. I sent lot of email in [protected]@1xbet-team.com. But I have not get any response. Please help me🙏🏻🙏🏻

Player id:[protected]

Amount: 10000

Transaction id:[protected]

Date and time:23/10/2023 at 9.22 am

Payment method:bkash

Bkash number:[protected]

Attachment video and screenshot.

I deposit 2500pkr through jazzcash in my 1xbet account I send money through jazzcash through till payment to

Rajput computer [protected] (till number)

2 days passed and still this money not arrived in my 1xbet account

I kindly request you please solve my this problem as quick as possible

I also attached my account number and payment proof in the form of pictures.

My account number is ::: [protected]

Bet slip number-[protected]

The result was mistake for yellowcard in las Palmas vs rayo volcano match.I have choosed under 5.5 yellow card in full time and it was 5 yellow card in full team.But in the app it is showing 6 yellow card.In Google and every other app it is showing that 5 yellow card and 1 red card happened.Please fix the lost and return back it to win.I have given the proof of it.

I have been using 1xbet for several months now and have never encountered any issues in terms of deposits and withdrawals before this good win. On Saturday 21st October, after a good win, when I tried to withdraw, they prevented me from. They are asking me to contact their security department for additional verification. I have sent what they asked for although some of the stuff is unreasonable. For example, they ask you to send a selfie with your id card and the email they sent, all clearly visible. The security department takes an eternity to respond and it's always the same generic message that drives me crazy: "Dear customer, all requests are processed in turn. We apologize for any inconveniences and kindly ask you to wait for notification to your e-mail." I have seen that it has happened to a many other people and they just try to stall as long as possible. It's really draining and stressful and am scared that they will steal my money as they did to many others. Please help me!

After filing my complain the first time the public relations team replied here and told me to email them to fix the problem. I sent them everything and they did not have anything to offer or help. You my deposit has been pending for 1 month and 2 weeks and my other withdrawal has been pending for 2 weeks. What kind of betting website is this? Thieving people like that. I urge anyone not to start an account here, they are very unprofessional and they steal the money so you’re better off using another website

They blocked my account without any reason with just some template massage.

Again we can see that you can play lose but never win, this is big scam company , 1Xbet is big scammers they do not even give a chance to explain something , I even share them my personal detail . I have just 165000 win there it is just 412$ and they decide to take this money from me also the 200$ that I charged my account . Even if they think that something is not ok why they are taking 200$ with I transferred them just 4 days ago . I am very sad that companies like this is still exist