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Whirlpool Complaints Page 2 of 63

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11:52 am EST
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Whirlpool Stove gas range

What I can say. The worse appliances ever. From the first time after a couples months. The cheap made stove start to show the cheap quality. And more and more the cheap quality start to show every where from the crime parts to the black enamel finish g the is peeling off and the oven door glass that doesn’t never clean clean no material what you do. They already changed once under warranty but I stop the warranty. I am waiting the stove to brake and get a new brand. The worse item ever bought I had my first stove for 25 years. In white and I wanted to change big mistake. Do not buy stove range with pool. Very cheap quality look very good in the eyes but but very bad when you start to use especially if you can cook. Bad bad brand

Desired outcome: A new stove

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2:09 am EST
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Whirlpool Gold Series Whirlpool gas stove

[protected]

I have a Gold Series Whirlpool stove. It apparently has been defective since I purchased in 2015. The flame on the burners is totally set too high. Every time I cook on it, I have to use the lowest setting, or I end up burning my wrist. I am tired of cooking everything on the low setting. Something needs to be changed for the burners to work on the proper control setting. I tried to find a video to show me how to try and fix it, but every video I saw was not the one for the model of stove I have. My husband does not have a clue about how to try and fix the problem. Do I have to continue cooking on a stove at a lower temperature, or risk burning myself?

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11:27 pm EST
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I bought Whirlpool dishwasher from Home Depot Canada as online purchaser on 16 Oct 2023 Item was delivered on 20th Oct. from 2nd day item keeps peeping and does not finish the cycle. We called WP CS and requested service. Tech came on 25th Oct, cleared the error and said item is go now. Same day at evening the error pops up again. We called WP CS and...

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2:58 pm EST
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My refrigerator is not working both the fridge and freezer I have had this fridge for two years. I had an independent contractor come out and I was told it was the compressor which is covered under manufactory warranty for five years. I called Whirlpool and they confirmed that the part is covered under warrant for five years and they set up an appointment...

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9:25 pm EST

Whirlpool Whirlpool refrigerator

I purchased my Whirpool Dec 26 2022. It doest freeze Ice Cream solidly. I have had them send 3 different appliance repair companies now with 6 visits- evaporate, condenser, Compressor and now the current repair company us goung to try a control panel replacement. Whirlpool says the repair company must say it us unrepairable. It has been 11 months now. 11 months and not being able to use it fully.

Claimed loss: Throwing Ice Cream out over $ 100.00

Desired outcome: Replace or money back.

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3:47 pm EST
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Purchased Matag Washer and Dryer less than 3 years ago. Both machines required repairs to be done more. I purchased extended warranty which is an absolute joke and do not help the customer at all. they just blame everything on Whirlpool and Whirlpool blames the extended warranty company. Dryer finally got fixed for now, after several months along with the...

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3:59 pm EST
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Whirlpool Front-load washer model wfw5620hw0

4.5 year old Whirlpool model WFW5620HW0, serial C907 51176, washer with defective plastic casing caused leak of drum water into bearing and seized. Stopped motor from turning drum.

Purchased at Lowe's in Colorado on 3/9/2019, price $809.00.

Worked fine until it just stopped turning the drum one day. $600 in diagnostics and repairman's last ditch check was to pull the back off and check the motor and bearings. Found the bearings seriously rusted from a drum leak due to plastic not fully covering the drum. No broken plastic pieces, this is a factory defect that somehow made it through quality assurance.

Everything is connected to the bearings, rotor, motor and so the entire washer would need new parts to run properly again.

I am very disappointed in Whirlpool that this made it through inspection. I will never buy Whirlpool again due to this oversight.

Claimed loss: $809 washer, $600 in diagnosing the issue with repairman and another $800 to buy another washer.

Desired outcome: Would like a refund.

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Update by Heather Rhodes
Nov 15, 2023 8:11 am EST

It is the load and go model! I don't agree with your assessment. This is not user error and is designed to also warn if detergent is overused.

You can clearly see the plastic was not formed properly and leaked into that area. Always used HE appropriate detergent and single person with less washing than a family would require.

Several calls were made with whirlpool experts and decisions were made that it had to be door or electronic board causing issues. Control board and door parts were $300 and add in repair labor and yep it adds up fast these days.

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2:50 pm EST
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Whirlpool French Door Refrigerator WRF954CIHZ

Purchased September 18, 2018 @ Warner Stellian Shakopee, MN $2693.25

Service has been required 6 times. All service was performed by MyAppliance Source Shakopee Minnesota [protected] and is listed below:

1. December 20, 2020 - Freezing up. Cost of repair $541.24

2. January 12, 2021 - Ice Maker. Cost of repair $239.09

3. June 23, 2021 - Ice Maker. Cost of repair $159.00

4. August 4, 2021 - Freezing up. Cost of repair $460.97

5. August 17, 2021 - freezing up. Cost of repair $328.54

6. July 31,2023 - freezing up. Cost of repair 210.60

Summary: Refrigerator is 5 years old. Repair bills to date are $1939.44. Still there is ice build up in the base on the refrigerator section. Monthly we remove the ice using a hair dryer and mopping up with towels. This process takes 2 hours minimum.

Whirlpool refrigerators product is quality? No. The service provider has done all required service on all our appliances with no issues/.

Claimed loss: $1939.44

Desired outcome: 7 years Free warranty service starting today

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3:14 pm EST
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Bought a whirlpool washer in December of 2022. From the very beginning it always shook and made noise during the spin cycle. But we were told that's just the way these newer models can be if the clothes aren't just so... In June of 2023 it shook itself about 4 feet away from it's original position, made a horrible sound, and a suspension rod broke letting...

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2:13 pm EST
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Whirlpool freezer

we purchased a whirlpool freezer from Lowes about 3 years ago and have had nothing but problems with it. Your design on the upright freezer sucks. You can not block the air flow at all in this freezer or you will loose all of your food. you can't even put boxes in it. So I think to date we have lost a minum of $600.00 in food. I will not buy anything that whirlpool that is put on sale again.

Claimed loss: 600 plus

Desired outcome: pore design

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5:34 pm EST
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Whirlpool Maytag commercial line washer

MAYTAG COMMERCIAL LINE top load washer purchased at LOWES. 1.5 YEAR ago. I bought an extended 5 year warranty from WHIRLPOOL. After 6 months gear box and shifter went out. In October washer quit working. The extended warranty people AIG sent out a company in Indpls. called GROVES appliance repair. After 5 different visits after each failing to repair and ordering more parts, they left today saying they are going to try a lower wiring harness they have to order. They have tried replacing control board twice, motor and all its associated electronics. Gears etc. Tech said after this there is nothing left to replace. I need help on getting another washer. Im told whirlpool has this all on record because the groves

techs call them each time. I can be reached at [protected], Mr. Roberts. please help on this.

Claimed loss: 6 weeks without washer, Disabled VET, need help on this please.

Desired outcome: Washer replaced with another one or refund on purchsse

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1:14 pm EST
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I am a single mom with a special needs son and daughter and paid extra to purchase a Whirlpool with the Steam Clean Technology that does not work at all. I called Whirlpool to ask questions and review the process of the Self Steam Clean. It still did not work at all, didn't get very hot, all the distilled water remained on the bottom of the oven, even after...

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7:18 pm EST
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This washer came with the house. It is brand new. I have had nothing but problems with it. THe agitator and drum shake when in the spin cycle. Called Whirlpool since it is under warranty. Tech came he checked the diagnostics and said everything is ok it goes through all the cycles. However, I when told him about the consistent wrinkled clothes he said I am...

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3:01 pm EDT
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Whirlpool Dishwasher Model WDT750SAKZ Serial #FB2302250

Dishwasher was purchased 8/19/2022. Within less than a year the vent on the top left hand corner started showing signs of rust. I contacted Whirlpool in July of 2023 to advise them of the problem. I got an email back stating that they cannot guarantee that all components will be free from corrosion or deterioration. They apologized that rust is not covered under their warranty but did state that I was a valued customer. They recommended their stainless steel cleaner, which I purchased for $30. It did nothing.

I am sure that there are others who have had the same experience.

jforte

Burlington, NJ

Desired outcome: New panel or door, preferably without the vent since that appears to be the source of the problem.

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11:02 am EDT
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I purchased a new whirlpool refrigerator April 2022 Model # Wrf7SDHZ03 in Oct 2023 the compressor stopped working! I called for repair and waited two weeks for someone to come out. I contacted Whirlpool to explain that I was in the middle of selling my home and needed to have this doing as quickly as possible. I was asked to just be patient and wait, which...

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12:04 pm EDT
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We bought a side-by-side Whirlpool refrigerator in late 2021. By mid-2022 the icemaker stopped working. Whirlpool's warranty service is apparently handled by a third-party insurance company. After three service calls (and new icemaker units) failed to fix the problem, the repairman diagnosed a defective or broken wire inside the freezer door, which he told...

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6:44 pm EDT
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Whirlpool KitchenAid major appliances

Garbage!
Fridge 3k
Repairs to date: 13, with one tomorrow
Age of fridge: 3 yrs
Stove: $2800
Repairs to date: 3, 2 warranty, 1 out of pocket
Age of stove: 4 yrs
Dishwasher
Repairs to date: 2
Age of dishwasher: 4 yrs
Garbage disposal
Repairs to date: 1
Age of disposal: 4 yrs
Microwave
Repairs to date: 1
Age of microwave: 4 yrs
Whirlpools response to me and the BBB: we have escalated his concerns and will hear from someone within 3 days. It's been about 8 months and still waiting for either call.
ONCE THEY GET YOUR MONEY YOU ARE NOTHING!
Please if you're considering purchasing, google all the reviews. I even had my company pull them from the purchase program.

Desired outcome: ACKNOWLEDGEMENT!!!!!!

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8:02 am EDT
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Whirlpool AC repair

One month back I have raised ticket AHM16092326639. The person came and check the same took photos of outdoor unit have need to replace parts.

The customer care personnel told me that it take time. After one months I checked my ticket was cancelled hence I generate another ticket AHM25102323982. Now customer care representative told me that I have to pay Rs 4500 for spare if I agree she will proceed. one month back also I was agree to proceed but it has been lingering again and again. Today further she called and said that the repairman said it is not possible to repair parts so what should she will do? I ask her if she can replace whole out door unit as a customer no option I have left. I am disappointed as being a customer trust is very important. The company must guide customers in right direction. Such money minded people cause harm and customers inclined not to buy other gazates next time.

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10:30 pm EDT
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My 5 year old oven wasn’t heating and the AquaLift function wasn’t working. A technician replaced the element so it now heats to desired temperature for cooking. However, the self cleaning still didn’t operate sufficiently. I filed a complaint and the tech returned with a new circuit board, which costs $500. Whirlpool knew about this, and offered to pay 50%...

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3:31 pm EDT
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This is more a complaint about Whirlpool Customer Service than it is about the dryer. After I bought a washer and dryer set almost one year ago, the dryer stopped working. Best Buy referred me to Whirlpool for service because it was less than one year old. Whirlpool directed me to their local authorized repair service. That guy ended up coming out four...

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About Whirlpool

Whirlpool Corporation specializes in manufacturing a wide range of home appliances. Their product line includes refrigerators, washing machines, dryers, dishwashers, and ovens. They offer both individual and commercial customers a variety of models to suit different needs and preferences. Whirlpool also provides after-sales services such as repairs and maintenance.
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