Be careful
I ordered a Human Touch IJoy 175 massage chair on 12/20 and got a confirmation email on 12/23 with the subject line "YOUR ORDER IS SHIPPING" with a UPS tracking number and an expected delivery date of 12/29. Every time I checked the tracking number it seemed that the UPS site was down or overloaded (or so I assumed) as there was never any info about it. Then I waited all day 12/29 and nothing arrived, so the next day I called Goodman's and got the response that they couldn't send it UPS ground because it was too big and they had to send it by "UPS truck" and it was going out that day- I asked for a tracking # and they assured me they would call with one as soon as it was on the truck--I waited all day and no call or email-- so I called yesterday and got the same story only they admitted that the item had still not shipped and it would probably go out this Friday--my credit card has already gone through and they can't/won't send it in a timely manner! VERY UNPROFESSIONAL that I wasn't notified 10 days ago that they can't seem to get it shipped--still getting the runaround via phone--My advise is to be careful of ordering anything bigger than a breadbox from these guys.
The complaint has been investigated and resolved to the customer’s satisfaction.
No good sides
A Goodmans GDB6 Freeview DTV Receiver review - I bought this unit to replace an ALBA Freeview box which suffered tuner failure, so was not pleased when the Goodmans unit failed with the same problem at just over 1 year old. When I complained to Goodmans, I discovered that they are really Alba Radio Ltd. The moral of this story is DON'T BUY anything made by Alba Radio, even if it is badged Goodmans. Apart from the failures, both boxes were slow to react to controls and both needed frequent rebooting.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Goodman's legit?
Goodman's earns 100% level of Trustworthiness
Perfect Trust Endorsement: Goodman's achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
Goodman's resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
A long registered date for goodmans.net can be seen as a positive aspect for Goodman's as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Goodman's's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Goodmans.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Goodmans.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Goodman's have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Goodmans.net appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Goodmans.net regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Goodman's.
However ComplaintsBoard has detected that:
- Goodmans.net has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The goodmans.net may offer a niche product or service that is only of interest to a smaller audience.
- Goodman's protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Goodman's complaint handling
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Goodman's contacts
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Goodman's phone numbers+1 (888) 333-4660+1 (888) 333-4660Click up if you have successfully reached Goodman's by calling +1 (888) 333-4660 phone number 0 0 users reported that they have successfully reached Goodman's by calling +1 (888) 333-4660 phone number Click up if you have UNsuccessfully reached Goodman's by calling +1 (888) 333-4660 phone number 0 0 users reported that they have UNsuccessfully reached Goodman's by calling +1 (888) 333-4660 phone number+1 (305) 278-8822+1 (305) 278-8822Click up if you have successfully reached Goodman's by calling +1 (305) 278-8822 phone number 0 0 users reported that they have successfully reached Goodman's by calling +1 (305) 278-8822 phone number Click up if you have UNsuccessfully reached Goodman's by calling +1 (305) 278-8822 phone number 0 0 users reported that they have UNsuccessfully reached Goodman's by calling +1 (305) 278-8822 phone number
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Goodman's headquarters455 W 26th ST, Hialeah, Florida, 33010, United States
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