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Whirlpool Corporation Customer Service

712 Reviews

Whirlpool Corporation

2000 N. M-63
Benton Harbor
United States - 49022-2692

Customer Support Phone Numbers

+1 866 698 2538(United States)
19 20
+1 269 923 5000(Head Office)
6 1
6 3
+39 283 7151(Europe, Middle East & Africa)
2 1
2 1
+55 113 566 1000(Latin America)
2 1
1 1
North America
600 West Main St., Benton Harbor, MI, 49022-2692
Europe, Middle East And Africa (EMEA)
Via Carlo Pisacane, 1, 20016 Pero (MI), Italy

Building 8, № 1888, Xinjinqiao Road, Jinqiao Export Processing Zone, Pudong, Shanghai 201206, P.R.C.

Latin America
Av. das Nações Unidas, 12.995, 32° andar, CEP 04578-000 São Paulo, SP, Brazil

Whirlpool Corporation Complaints & Reviews

Whirlpool Corporation / part shipped that was canceled

Larry Dollar on Nov 9, 2018

I ordered a part on order #5781852957279 which I canceled prior it to bring shipped. The part was shipped after I canceled the order. I request the you send me a prepaid return label as well as return my money. As quickly as I receive the prepaid return label I will send you the part then...

Whirlpool Corporation / Delivery of ordered refrigerator

Carol Stuckmayer on Nov 3, 2018

We ordered a Whirlpool refrigerator on Sept. 16 2018 from a local Lowes store, were told store delivery would be 10-12-18. We received a call around that date and were told maybe the end of Oct. Got a call on Nov. 2nd and were told it could maybe be in store on the 5th of Nov. Do we need...

Whirlpool Corporation / your customer service refund of credit department

pennykirk on Nov 2, 2018

I purchased a range from Home Depot and it was delivered on7/26/18, when the delivery guys opened the box there was a large dent on the side. I was going to refuse delivery and he insisted Whirlpool would offer me a 75.00 credit, so I kept it. On 8/4/18 I called customer service and wa...

Whirlpool Corporation / fridge has to much suction on the doors

Lynda Minarzick on Oct 27, 2018

My new fridge is extremely hard to open. The technician that was sent out told me that there is too much suction building up inside the fridge and freeze and that is why it has to be yanked to open. This is not only annoying it means the fridge is constantly being pulled forward out of...

Whirlpool / washer

Sandy Valenzuela on Oct 26, 2018

I purchased a new washer in April of 2017. It broke completely down just a few months after the 1 year warranty ended. It was a cheaply made product. Should of lasted a lot longer considering what I paid for it. I believe its manufactured with cheap parts to increase the company's sale...

Whirlpool Dishwasher Model WDF520PAD3 Serial F50408764 / dishwasher failed twice within one year!

Bob Daver on Oct 25, 2018

Greetings from WA State. I have owned 7 dishwashers in my life and none gave me any trouble except my Whirpool (Model above). Two major components have failed within one year. Please understand I am familiar with the operation of dishwashers and their components since 1955 when I helped...

Whirlpool Corporation / fridge model: krfc704fps00

Sridhar Yarramreddy on Oct 22, 2018

Hi, I have purchased Kitchenaid fridge last year from the "Brick" Store. I have also purchased extended warranty on the fridge. Our fridge is currently broken. The technician came to fix the fridge, he said he need to change the compressor and need to order the parts. It has been already more...

Whirlpool / dead silence on the phone forever!!!

Tri955i on Oct 22, 2018

Not so much a complaint as it is an opportunity for whirlpool canada to improve customer service on the phone I just spent an amazing amount of time listening to a fellow type I believe with only one finger and one letter every minute as he recorded my warrenty issue. I spent $16000+ two month...

Whirlpool Corporation / unprofessional behavior from call center customer service agent in the whirlpool tennessee location. agent's name is cahty

customer 301 on Oct 17, 2018

Brought a Maytag/Whirlpool refrigerator from Home Depot in December 2015 (no expended warranty purchased at the time); The Fridge stopped cooling in less than 3 years; Called Whirlpool to complain so that I could get a replacement fridge. Spoke to several agents from the Tennessee location...

Whirlpool Corporation / french door stainless steel refrigerator / model # wrf535smhz

Wanda Reveron on Oct 17, 2018

On November 25, 2016, I purchase a Whirlpool French Door Stainless Steel Refrigerator (Model # WRF535SMHZ) @ Lowes. No complaints so far until recently I noticed the french doors are not sealing properly, which created frost inside the refrigerator and the motor has started to make loud...

Whirlpool Corporation / whirlpool dryer

Anelle Melloan on Oct 13, 2018

I bought a Whirlpool dryer August 22, 2016. The warranty is out and in the last 2 months it has been worked on 2 times. The first time the thermal fuse lasted a whole week. The second time a thermistor and thermal fuse were put in and lasted a whole 4 and 1/2 weeks. Each time this dryer i...

Whirlpool Corporation / whirlpool 24 inch dishwasher purchased in 2016 motor no longer works in 2018

rselino on Oct 13, 2018

We replaced a dishwasher that lasted 14 years with no problems with a Whirlpool Dishwasher in 2016. After 2 years it no longer works as the motor no longer works. We are very dissapointed in the quality of your product. Whirlpool does not even cover the repairs from a defective part...

Whirlpool Corporation / whirlpool refrigerator 321 - black

MarkHerz1 on Oct 12, 2018

I recently Purchased a Whirlpool Fridge - 321 Serial # HR83531365 and Model # WRS321SDHB01. Item #1 - There are huge gaps at bottom of the doors. Hinges show and look awful. On advertisement pictures those Hinges show to be covered. Seems to be false advertisement or I have a defective...

Whirlpool Corporation / whirlpool pass delivery of appliances

Beth Barga on Oct 10, 2018

I have been waiting for delivery of my appliances for over a month. I am told they are out for delivery only for them to get canceled the day before, teice this has happened. I would not order from whirlpool again or recommend anyone too. I have spoke to numerous people all that day it...

Whirlpool Corporation / dryer no delivered

Diana Trevino on Oct 7, 2018

I paid for a dryer on sept. 23rd and was scheduled for delivery in the 26th, but due to person at Home Depot or delivery driver, my number was put in the computer wrong. I never received a call for delivery and ended missing my time frame for delivery. My daughter called and found that...

Whirlpool Corporation / refrigerator

Leslie Cravin on Oct 3, 2018

We purchased a refrigerator on January 10, 2017. Just last week the freezer went out and everything inside melted and had to be thrown away. A repairman was called and we were told that the main computer board went out. Because the warranty is only for one year, we have to come out of...

[Resolved] Whirlpool Corporation / whirlpool washing machine 360'bloom wash

Yogesh Bankar on Oct 2, 2018

Product details PV54125100395 07UDV/13/00638 Whirlpool 6thsense 360degre bloom watching machine We are not happy with whiLphool washing machine service. Services never done in time with respect to satisfaction and recurring faults are many With recent today's service it has been told that...

Whirlpool Corporation / service on brand new refrigerator

reddyr65 on Sep 25, 2018

I have brand new (27 days old) refrigerator (Model Number / Serial Number: KRFF507ESS, It's stop working since Sep 5th and I opened service ticket on Sep7th and technician came on Sep 19th (13 days after Service ticket) and he found that sensors/Fans are not working and will come again...

Whirlpool Corporation / our washing machine machine

Thomas crone on Sep 25, 2018

Our washing machine has a extended warranty it broke down 5 weeks ago and the company that deals with this came out told we need 2 parts every week I call them they say whirlpool does not stock these parts an they have to manufacture them every week I call the I get a different story it'...

Whirlpool Corporation / refrigerator model wrx735sdhz00

lisa santagata on Sep 24, 2018

I purchased a new frig December of 2017.In approximately May/June of 2018 I had my 1st service call, my freezer froze completely shut couldn't open for approximately 3 days which ruined all the food in frig part due to compressor shutting down being frozen I have had 3 more service call...