Latest Reviews and Complaints
Whirlpool dishwasher model WDPS7024RZ0 serial# FE2601391
New dishwasher in new house, leaks since moved in; Nov 2025, it is now, March 2026. Contacted customer service many times, hours on hold, which sent repairman 6+ times to replace parts. Sent photos&video of leaks.Their solution: send different repair company or %15 discount to purchase another worthless machine. Refusing to refund my money! My house wa...
WEE515SOLZ2 after 3 years the control knobs for the burners (1) right now no longer work
My cooktop/range just turned 3 years old. One of the control knobs is totally useless now as it only spins and will not turn the burner on. In order to use the specific burner, you must play musical knobs and replace the useless knob with one that works and then switch it back to the other burner it was removed from. I just spent almost 45 minutes trying to...
Read full review23 Whirlpool Reviews
How do appliance users rate Whirlpool?
Whirlpool receives a 2.3-star rating based on 23 customer reviews, showing that negative experiences are common and overall satisfaction among appliance users remains low.
*This score reflects customer reviews only. Complaints are shown separately.
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New whirlpool refrigerator is not cooling or freezing our food.
We purchased a new refrigerator from Home Depot in Roanoke, VA, 2 months ago. My wife returned to Home Depot's (2x) Customer Service, to complain that the refrigerator was NOT cooling and NOT freezing our food. All the food spoiled in both compartments. Home Depot Customer Service said they could not honor the warranty but could only provide my wife with a...
Read full reviewWhirlpool washer model# wtw4816fw3
I bought a whirlpool washer because i have a whirlpool dryer. I wanted them to be the same brand. I did not get the extended warranty. So, I had the washer One Year and a Half and Of course Junk. I will never buy whirlpool again. I called and I was on hold for over 1 hour. Finally, some answer told me the model number was defected. They said they can send...
Read full reviewHorrible appliance
I purchased a Whirlpool washing machine less than five years ago, and it has already broken. After contacting service, I was told the repair would cost over $900. I then reached out to Whirlpool customer service for assistance. Their solution was to offer $160 toward the purchase of a new washing machine—only if it was bought directly from Whirlpool and...
Read full reviewMicrowave disappointment
We just got a new microwave and paid to have it installed. I am so disappointed that the sound (timer and when food is done) is so low in volume and high in pitch that I can't hear it unless I am standing with my ear close to the microwave. I'll be the first to admit that I am hard of hearing, but I could hear the old one even if I was in another room. I am...
Read full reviewWaste of money
Bought a Whirlpool washer model# WTW4816FW3 Serial # CC3405457 front loading. Was purchased for a summer home used infrequently, possibly less than two dozen times in a 12 months. Washer stopped working, makes grinding noise and has to be unplugged to stop. Whirlpool says it's a known problem, assigns a time and date for an authorized repair. Company call...
Read full reviewModel WTW5105HW washing machine and Model WED5100HW3 electric dryer
Purchased this washing machine and dryer in 2023 . Whirlpool should not be able to advertise either as cost saving appliances. In the two years, the washing machine has vibrated and moved on a tile floor during a wash cycle. I cannot close the door to my laundry room in fear it will vibrate pass the door which prevents me from opening the door, which it ha...
Read full reviewNever purchase anything from Whirlpool
82 year old mother purchased washer Serial #: CD3101315 Model #: MVW7230HW1 November 5, 2024 - September 20,2025 it quite - only showing flashing lights etc. Repair man can 7 days later said it needed a new panel - that was the last anyone has ever contacted her (or me) We have placed 42 calls - being on hold a total of 37 hours) and been told many things -...
Read full reviewThe worst appliance I've ever purchased
Approximately 18 months ago we purchased a Whirlpool washer. From the time we purchased it we had nothing but problems with it. This coupled with the fact that it doesn't clean even the most minor stains. About 2 months ago problems began with the unit not washing or draining. We contacted technical support with the issue(s). We were told that we could...
Read full reviewDangerous whirlpool electric range
A couple months ago (06/2025), I bought a new, Whirlpool Electric Freestanding Range (Model # WFES3330RZ0). It is dangerous! The inside edges of the bottom drawer are not "finished" and are EXTREMELY sharp. A week ago, I caught the inside of my wrist on one of the edges and it cut my wrist and drew blood. Had it been the tiniest bit deeper, I would have...
Read full reviewWhirlpool oven didn't even last a year!
Ever single appliance in my home is Whirlpool, I never knew of their treatment of customers until a defective oven. Even the CEO of the place will ignore you. They will refuse to honor a VALID WARRANTY. They don't even have their own repair workers and the company they use Platinum Factory Service will harass you to no end, claiming the item isn't under...
Read full reviewwhirlpool is trash
Fridge door swings open aggressively, bangs and damages cupboards, even though it is perfectly leveled. Clips on oven holding drawer broke immediately, drawer is just laying in there, not connected. Washer and dryer "touch buttons" are infuriating, you have to hit them multiple times just to turn them on. Washer leaks water from underneath, its just 2 year...
Read full reviewWasher failure within 2 years
We purchased a Whirlpool washer 08/23 beginning in January 2025 the washer agitator stopped and made a noise. We did not purchase an extended warrantee as other whirlpool appliances had always performed well past any warrantee. Our home washer is still in service well after more than 20 years. The washer in question has been in our AirB&B and is used only...
Read full reviewCommercial dryer
Whirlpool is a terrible company I ordered a washer and dryer, and the dryer came without a coil flame sensor wiring harness and timer in which is just a hull after installing all of them parts the dryer still does not work and they have to order more parts they told me to deal with it and they are still trying to repair it instead of giving me a new dryer I...
Unreliable Maytag Dishwasher (Wash Motor)
We purchased a Maytag dishwasher (Model #MDB4949SKZ0) in 2021. With approximately 3 years of general residential use with good dish cleaning results, the wash motor failed (did not engage). We also learned that the control panel is also potentially faulty. The following service flash code #W11-407 (F9 E1) was triggered due to overheating with the motor not functioning. A wash motor replacement is an expensive repair and certainly should have been built to last longer than 3 years. We are highly disappointed with the sustainability/quality of this product.
Recommendation: Buyer beware regarding Maytag dishwashers
Beware of Whirlpool
I had purchased a Whirlpool dishwasher in January of 2024 which has now failed. At the time of purchase, I did not purchase the extended warranty which a Whirlpool representative was aggressively pushing because I had confidence in Whirlpool quality. I was wrong. This is not the same Whirlpool of years ago. After purchasing, I had been made aware by a couple of friends that Whirlpool was severely lacking in quality and service, and now I know it to be true. In the future, I will stay away from Whirlpool and any other brand owned by Whirlpool.
Recommendation: Stay away from Whirlpool and its sister companies
Poor Design--NEVER AGAIN
Whirlpool WRS970CIHZ00, Side by Side, Icemaker stopped working only 3yrs old. The last Whirlpool we had frozen all of the food in the refrigerator not the freezer. Had to pay a repair service $156.00 to come out & say it is a faulty bad design in manufacturing of wire harness at base of door, it cut all of the wires in half from opening & closing the door.
They would not repair but tried to get us to buy a whole new door for $1400.00 + labor.!
Save your money for a better product
Ordered a stainless French Door style refrigerator with ice and water on the outside left door. Due to delivery problems (which were eventually corrected) this refrigerator had to be replaced and all was well except for a noisy fan motor, until now. I just went to change out the ice and water filter only to discover that the filter number in the...
Read full reviewAs far as i knew the whirlpool company washing machines
As far as i knew the whirlpool company washing machines are the world's best washing machines because of the quality and also there are various types of washing machines are available based on the user's needs they can choose the type of washing machine they needed at moderate cost.
Whirlpool Washer Don't Buy This Model WTW5057LW
Last month we purchased a Whirlpool WTW5057LW to replace our GE 5 year old washer. This was not a low end or top end model, so we expected a reasonable level of quality. We purchased from Home Depot and had them install it.
The installation went fine. When we washed our first load we noticed a "Clunking" noise as well as a louder operating noise than our old GE unit. Whirlpool sent a tech out. He did not find anything wrong, he explained that it was designed in a way that this noise was normal. Nothing was wrong.
My wife and I could hear the clunking and loud operating noise from the laundry room with the door closed. This isn't acceptable. I spoke with Whirlpool asking them to replace this with another model (even at my expense). They refused. I then contacted Home Depot and asked them to replace with a different model, again offering to pay any difference. They refused.
I use to like Whirlpool products, however, it seems as though their cost cutting in products have created cheaper products with less customer satisfaction. Their attitude on customer support certainly reflects they do not care to try and support their customers.
As a result of this unfortunate experience and expens, e I do not plan to purchase major appliances from Home Depot or Whirlpool going forward.
I hope this helps you if you find yourself making a buying decision on a washer.
Microwave works well but looks and feels unappealing
I bought a whirpool microwave recently and it has worked well so far with even reheating and defrosting in particular. The only issue I have is that it just doesn't look nor sound like it was well made with quality materials. I'm not sure where it was manufactured (most likely china) but it looks cheap and it doesnt sound sturdy when your opening and closing the door. I only wished it felt and looked like what I had actually paid for.
1261 Whirlpool Complaints
Whirlpoolparts.com
I placed an Order at 3:59pm 2/27/26, tried to cancel the order starting at 4:30pm up until 4:59pm since they advertise that you can cancel your order within 1 hour. This is not the case. I tried to cancel the order on the website, but it states that it can't be cancelled. I've tried the live chat option, never got a person, I've emailed customer service...
Read full complaintSide by Side Model WRS321SDHZ14 Refrigerator
I purchased the above referenced refrigerator which was delivered by Lowe's on February 20th. After the basic installation, the refrigerator rolls forward each time I open a door. I contacted Lowe's and they sent technicians to remedy the issue. They told me this model as no legs/brakes to stop the wheels from rolling forward...the only solution is to...
Read full complaint4.5 cu ft high efficiency stackable steam cycle front-load washer (white) energy star
This washer was purchased as part of a set in January, 2024. No extended warranty was purchased as my previous set was Whirlpool and it lasted 14 years. I am a single senior so my laundry is light loads maybe 2 times a week. In September, 2025, the door locked and would not open. I tried the troubleshooting recommended on Youtube with no luck. Called my...
Read full complaintIs Whirlpool Legit?
Whirlpool earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Whirlpool. The company provides a physical address, 6 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Whirlpool has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Whirlpool.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Whirlpool.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Whirlpool as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Whirlpool and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Whirlpool.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Whirlpool.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Whirlpool.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Whirlpool. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Washer
purchase this washing machine brand new at Lowe’s in Nevada, March 2024 and I’m already been having problems with it not draining not shutting off. I had a whirlpool before for at least 15 years and never had a problem. This is crazy. I didn’t take a warranty out because I assumed that whirlpool and Kenmore was still making good washing machines. I paid...
Read full complaintWasher model (WTW4855HW3) and serial number (CC1501839)3
Complaint Regarding Whirlpool Washer Model WTW4855HW3 – Serial CC1501839 To Whom It May Concern, I am writing to formally express my strong dissatisfaction with the Whirlpool top-load washer, model WTW4855HW3, serial number CC1501839, which I acquired in September 2023 as part of a new home purchase through a new home builder. The. appliance was included...
Read full complaintSide by side refrigerator
I purchased a side by side refrigerator in January 2025 and in July 2025. The technician report is irrepairable so the whirlpool replaced it with the same model. After 6 months , it was the same problem. But I did not call till July 14,2025 I was told to purchase an extended warranty -so I did effectively July 14. I was told they will cover the cost of...
Whirlpool refrigerator Model: WRT311FZDW
I bought this refrigerator at Lowes and requested service as too much condensation on bottom. First service person said seals were good, but too much humidity in Florida. He then told Whirlpool that he replaced the seals. He did not. Next Whirlpool service person said door needed to be replaced. Got tired of waiting for door so got Lowes to send out...
Read full complaintWhirlpool stove
We purchased our Whirlpool stove a little over two years ago. Around 14-15 months after purchase — just outside the standard one-year warranty — we tried the convection bake and air fry features for the first time, and we began experiencing a loud 'tinging' noise from the fan. At that time, Whirlpool acknowledged the issue as a likely manufacturing defect...
Read full complaintWashing machine
I purchased a Whirlpool washing machine from Lowe's in RI on 12/5/2023 and the washing machine stopped working appropriately. The machine starts up after the wash cycle has completed and goes into the drain mode and continues to run as if it is draining when no water is present. To stop it from happening the washer has to be unplugged. After reading several...
Read full complaint and 2 commentsWhirlpool washer and service
We purchased the washer from Lowes back in January. After 2 weeks, we realized we had water in our bedroom. After investigating, we realized that the drain hose had a small leak. Contacted Whirlpool customer service and they told me I had to fill out a claim form, get 2 estimates, return the hose, and send all the paperwork back. Whirlpool told us that the...
Read full complaint and 1 commentWashing machine
My wirlpool washing machine is having a noice issue while washing, I had registered a complaint regarding this. Service station department took my washing machine for 7 days. When they returned the machine, it was having the same issue as before. Now they are not replacing the product as it is still in warranty period. I bought it before 6 months. They are...
Read full complaintRust in our ice cubes and in our ice maker - whirlpool model# wrf757sdhz02
Dear Sir or Madam, We purchased a Whirlpool French Door Refrigerator from Home Depot in 2021. While we were recently cleaning the water dispenser, we emptied the ice and put the ice maker/bucket on the counter on a towel. When we picked up the bucket to reinstall it into the appliance, we noticed that there was dark, rust pool of water on the towel. We...
Read full complaintConsole/panel started returning weird error codes
Have not receive a reply from the following. Whirlpool complaints department Call Customer Care on [protected] Email Customer Care on [protected]@whirlpool.com Issues Warranty and Reliability 12/10/2024 On 05/19/2024 purchased a dishwasher M#: WDT970SAKV S#: FD1301120 from Lowe’s Home Center (Documentation attached to the...
Kitchen Aid Refrigerator/ Whirlpool
I have this Kitchen Aid Refrigerator, bought the service warranty - AIG
Refrigerator has been broken several times during each year, 4, 5 times or more
sometimes.
I have to take off from work to meet the service person.
People coming in and out of my house so often even during the Pandemic.
The refrigerator works for a little while, then the same problem, over & over again.
Numerous calls to them, hours holding on, to speak with someone.
They will send out a Tech person, but that is NOT solving the problem with this Refrigerator. The Warranty will end -11/21/2024. What will I do, with this defective appliance?
Desired outcome: I would like to be provided with a working Refrigerator Please.
Confidential Information Hidden: This section contains confidential information visible to verified Whirlpool representatives only. If you are affiliated with Whirlpool, please claim your business to access these details.
WRF560SMHV
I took delivery of this fridge after waiting 90 days on March 19, 2024. By April 15th I had to get a service tech out as the fridge had stopped cooling. The evaporator was completely frozen, the defrost was not kicking in. He made som adjustments and all was OK for about 3 weeks, then the same issue, this time they changed the control board. This fix lasted over a month, then the tech came back on July 4th, 2024 for the same freezing up issue. This time a thermistor was changed. Well the tech had to come back again today, July 12th a whole 8days later to fix the same freezing up issue. Not sure what adjustments were made but supposedly it is now working. Don't know for how long though.
I must commend the service tech, same one each time. He has been very good.
Whirlpool on the other hand, not helpful at all. This fridge is a lemon and they refuse to replace it! They had the audacity to offer me a 3month extended warranty!
Desired outcome: I want a replacement fridge.
Confidential Information Hidden: This section contains confidential information visible to verified Whirlpool representatives only. If you are affiliated with Whirlpool, please claim your business to access these details.
put wrong model number, it is actually a WRS321SDHB10
Whirlpool all in one washer dryer combo
We were excited to try the new Whirlpool washer and dryer combo. Biggest mistake we made. After using the unit for a few weeks we started having issues. Right away we noticed the unit doesn't actually dry the clothes as it should. It took one small load an average of 15 HOURS to dry..that's not including wash time. So, we started getting the unit serviced...
Read full complaintRefrigerator
I PURCHASED A WHIRLPOOL REFRIGERATOR ON APRIL 5, 2024 FROM SECTOR 18, NOIDA, INDIA, RELIANCE MALL.
ON APRIL 6/7, 2024, SERVICE ENGINEER FROM RELIANCE CAME AND CONNECTED IT TO POWER LINE AFTER UNPACKING AND LEFT.
IT IS NOT COOLING, FOOD GETTING WASTED, NO ICE FORMATION. UPON COMPLAINING TO RELIANCE, SERVICE ENGINEERS VISITED AND SAID THERE IS NO GAS IN THE REFRIGERATOR.
RAISED THE ISSUE WITH WHIRLPOOL CUSTOMER CARE, AS WELL. WITH NO RESPONSE YET.
I AM NOT GETTING SERVICE. WHAT TO DO?
BILL DETAILS
your tech expert
ID: [protected]
----------------------------------------
Place of Supply State Code: 09 UP
Customer Type : URD
Supply State GSTN Number:09AABCR1718E1ZN
----------------------------------------
ItemName Qty Amt(Rs)
HSN/SAC
----------------------------------------
WLPL IFPRO INV CNV 1EA 38490.00
7.00% -2694.30
EAN#:[protected] [protected].0HD*
Delivery Location : DC
Del. Date Time: 05/04/2024 10:00-22:00
Claimed loss: THE PRODUCT BE REPLACED
Desired outcome: Rectify preferably change the product/piece
Confidential Information Hidden: This section contains confidential information visible to verified Whirlpool representatives only. If you are affiliated with Whirlpool, please claim your business to access these details.
Whirlpool top load washer with removable
Reaching out because I had no luck with Whirlpool. I purchased this two years ago.
Right after owning this for a year I noticed around the softener and bleach compartment the part was no longer seated any more due to a bad finishing on product. It’s literally pealing away.. the coating is horrible!
This should not have happened I should not have had to buy an extended warranty on a brand new machine. And for the paint coating to start peaking a year later! On a 1400 washer!
I’ve reached out three times sent pictures and told I’m out of warranty! It’s not about warranty it’s about a bad coating job!
Please advise! It’s continuing to get worse
Stephanie C.
Desired outcome: Replace this washer due to faulty coating causing peeling of paint!!
Confidential Information Hidden: This section contains confidential information visible to verified Whirlpool representatives only. If you are affiliated with Whirlpool, please claim your business to access these details.
Hybridcare Heat Pump Dryer
I am surprised that there is not a way to clean out the lint out behind the screen of the bottom lint filter. It was a poor design to not have the screen be removable so that the customer could clean as needed. Instead I am told that you have to have a technician come in and take apart the dryer to clean at who knows what cost. Is there another option? The model # I have is WED7990FW0.
I used a small wire and knocked all the lint off the evaporator fins. The problem is all of the lint settled to the bottom and because the holes are so small in the screen the shop vac did not suck the lint out. So eventually it is going to just pile up and block it completely.
Desired outcome: Can the screen be cut out and cleaned out then taped back in. or can I drill a one inch hole in the screen to suck out the lint. Would these be options? Would whirlpool pay the cost? I'd appreciate a response.
Confidential Information Hidden: This section contains confidential information visible to verified Whirlpool representatives only. If you are affiliated with Whirlpool, please claim your business to access these details.
Whirlpool Intellifresh convertible refrigerator
This is the fourth year after I bought my refrigerator. There is a major design flaw with this model. I have already done two services, paying hefty amounts as service charge, and for part replacement. The technician advised me that I have to buy extended warranty from Whirlpool for next three years. The reason is that these models have been reporting too...
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