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Whataburger – Page 4

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1.1

Overall reputation rating based on reviews and complaints

Whataburger earns a 1.1-star rating from 11 reviews and 604 complaints, indicating that most fast food aficionados are dissatisfied with dining experience.

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Whataburger Complaints Page 4 of 31

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2:21 am UTC
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Whataburger Disappointing Experience at Whataburger: Cold Burgers and Unmelted Cheese

I went to Whataburger and I gotta say, I was pretty disappointed. The burgers were cold and the cheese wasn't even melted. The meat was so thin that it didn't even taste juicy like they show in the commercials. It was like picking up a hot and ready pizza instead of a delicious home-cooked burger. I don't know what happened, but it just wasn't hitting the spot for me. Maybe it was just an off day or something, but I don't think I'll be going back anytime soon.

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1:40 am UTC
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Whataburger Whataburger: Delicious Food, Long Wait Times

But, I gotta admit, Whataburger's food is pretty dang good. I always get the double meat Whataburger with cheese and it never disappoints. The meat is juicy and the cheese is melted just right. The fries are crispy and salty, just how I like 'em. And don't even get me started on their spicy ketchup - it's the perfect amount of heat.

Now, I will say that the wait time can be a bit ridiculous. I've waited in the drive-thru for over 20 minutes before, which is just unacceptable. And sometimes the employees seem like they don't even want to be there. But hey, I guess that's just the fast food industry for ya.

Overall, I'd say Whataburger is worth a visit if you're in the mood for some good ol' fashioned fast food. Just be prepared to wait a bit and don't expect the best service in town. But hey, at least the food is tasty.

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11:42 pm UTC
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Whataburger Whataburger Review: Tasty Food, Drama-Filled Experience

I went to Whataburger the other day and let me tell you, it was quite the experience. I heard some rumors about some drama going on with the staff, but I didn't think much of it until I saw it for myself. Apparently, there was a manager who was a bit older and had been working there for a while. She came back after being away for a few months and things started to get a little crazy.

I heard that she started to get involved with one of the younger guys who had been working there for a while. And let me tell you, it didn't end well for him. He ended up losing his job because of their relationship. Now, I don't know all the details, but it just doesn't seem right to me.

But that's not all. I also heard that there's a lot of sexual activity going on in that place. I mean, come on, it's a fast food restaurant, not a nightclub. I don't know what's going on with the staff there, but it's definitely not professional.

Now, don't get me wrong, the food at Whataburger is still pretty good. I mean, it's not the healthiest option out there, but it's definitely tasty. I always go for the classic burger with cheese and fries on the side. And let's not forget about their famous ketchup. It's definitely a must-try.

Overall, I would say that Whataburger is a decent place to grab a quick bite to eat. Just be prepared for some drama and maybe some inappropriate behavior from the staff. But hey, that's just part of the experience, right?

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11:27 pm UTC
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Whataburger Decent Spot for a Quick Meal: Whataburger Review

Whataburger is a pretty good place to grab a bite to eat. If you're looking for a classic meal of a grilled cheese, fries, and a drink, it'll run you about 9 bucks. Unfortunately, they don't include a cookie with that anymore. Back in the day, you could get that same meal for under 5 bucks, but I guess times have changed. As a senior citizen, I don't always need or want a big burger, so I wish they would bring back some of the old menu items. Overall, it's a decent spot for a quick meal.

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10:11 pm UTC
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Whataburger Disappointing Experience at Whataburger: Thin, Dry Burger and Cold, Hard Fries

I recently visited Whataburger and I gotta say, I was pretty disappointed. The burger I got was thin and dry, and the fries were cold and hard. It's a shame because I used to love Whataburger and would even brag to my friends on the west coast about how good it was. But now, I don't think I'll be going back anytime soon. The meat was so bad that I couldn't even finish my meal. What happened to the quality of the food? It's a real shame.

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8:41 pm UTC
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Whataburger Rude Customer Service at Whataburger: A Review

I called Whataburger like 10 minutes ago and the girl who picked up the phone, Talania I think, was so rude. I asked for the manager and she said she was in the bathroom and then just hung up on me. I wasn't even finished talking yet! This isn't the first time she's been like this either. They need to either fire her or teach her how to answer the phone and be nice about it. It's not that hard to be polite, you know? I mean, I love Whataburger and all, but this kind of thing really ruins the experience for me. I hope they fix it soon.

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7:18 pm UTC
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Whataburger Disappointing Service at Whataburger: Rude Staff and Unprofessional Appearance

I had to go inside Whataburger to fix my car order. When I got there, the person who helped me was really rude. Her eyelashes looked like they were done by a blind toddler. I don't like it when people have bad attitudes. They should stop hiring young people who don't want to work and have bad attitudes. They need to leave their personal problems at home.

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5:57 pm UTC
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Whataburger Disappointing Experience at Whataburger: Pre-Cooked Burgers and Cold Buns

I went to the Hurst & Euless locations of Whataburger and I gotta say, they're trying to compete with McDonalds at their drive throughs. But let me tell you, there's a big difference between the two. McDonalds has warming trays to keep their burgers hot and fresh, but Whataburger doesn't. Instead, they pre-cook their meat and set it to the side of the grill. This means that when you order, they just assemble a pre-cooked burger for you. The meat is overcooked and cool, so it won't even melt your cheese. And the buns aren't hot either. It's like they're just going through the motions, not really putting any effort into making a quality burger. I was pretty disappointed with my experience at Whataburger.

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Mr. Mike Of Texas
Grand Prairie, US
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Aug 24, 2023 8:22 am UTC
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The Euless, Texas location on Airport Freeway just past Westparkway and behind Quik Trip should definitely be avoided at night. Most of the night crew just doesn't care, and one of the night managers does not hide his contempt for customers. I got a cold burger (not the first time) Aug 29, 2023. I had remakes on prior occasions, this time, I requested a refund. The manager avoided me. When I pressed, I heard him say "He's always returning food!" (Not true). We got into a back and forth, and he ordered me to leave. I turned him and the location into Corporate. Still waiting for a response and a debit reversal. Mistreated customers must not be a priority with them.

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6:26 pm UTC
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Did not receive cheese on burger and was charged for the slice of cheese. I have photo of burger and receipts. This is the second time my visit resulted in an incorrect order at this restaurant. I have provided copies of the burger and what was on it when I started to eat. Also, I have provided a copy of the order receipt and Grill receipt, both show the...

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9:03 am UTC
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I drive for UberEats, and I have picked up orders from many Whataburger restaurants without complaint; however, the Whataburger at 1719 E Parmer lane is an exception. Today, I cancelled two orders from this Whataburger. The first order I cancelled was due to a very long wait. I was acknowledged almost as soon as I entered the restaurant, but there were no...

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6:57 pm UTC
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On 4/14/23 I had birthday cash, I wanted a watacatch, it has been three years since I visited whata burger #496 GM - Frances Love Rockwall, Tx [protected] E. I-30 when I received my meal $13.25 the fries where hard and the fish was over cooked, both meal where bad, we did not take it back into the restaurant, we decided not to go back. The manager did not...

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3:17 pm UTC
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Date [protected]. I have been a long-time customer of What a Burger. Today I tried to find a Handicap parking, there was only one Handicap spot. The reason was the other Handicap spaces was replaced with Curb Side pick-up. I had to park out where it was no easy for 100% Disabled Veteran to get in and out of his vehicle. Restaurant # 1043 does not meet Disability Act standards.

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1:04 pm UTC
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They have 2 lanes and never utilize the second lane to take orders causing extremely long lines that go out on the main street. If that's not bad enough they never get my order right. Always forgetting fries. This is absolutely the worst whataburger I have been to. I have to go to this one because I live out in the country and this is the closest whataburger.

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2:54 pm UTC
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After waiting in drive thru for a half hour, my wife bought me and her a burger for lunch. She brought mine home so I could get it when I came home. I had to reheat the burger, so I took it apart to heat just the patty, and low and behold the patty was missing.. This location recently opened on Chenal Parkway in Little Rock, not a very good first...

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1:32 am UTC
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Justice was my husband & I’s server tonight at approximately 12:15 a.m. Both my husband & myself had just downloaded the “Whataburger” App and had our barcodes ready to be scanned upon arrival to Fort Smith, Arkansas’ less than 1 year location! We were told we had to pay.89 cents for 1 slice of cheese per burger, we also only received 1 free burger because...

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4:27 pm UTC
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This is the second time, in a row, I have been disappointed with WHATABURGER... I let it go the first time... Your company has been my favorite burger, for as far back as I can remember... When I went through the drive through the second time, I told the person "Last time I came through, the bun was flattened out and cold"... I asked could they make sure...

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2:38 pm UTC
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Order curb side to be ready at 12:45 today got there at 12:50 checked in and waited for 5 mins nothing so I called and said we are waiting on your onions rings and we be out after another 5 mins bring out my order bun was burnt so I got out went in ask for another bun got that go back to the car and onions rings were super cold so they were lying about that...

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1:54 pm UTC
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Whataburger Cage-free eggs?

Dear Whataburger,

You know that I love your burgers, and your fries, they are the best. But when it comes to your eggs, I have a little request. Could you please use cage-free eggs, it would mean so much to me? "Cause the old way of doing things, it's just not how it should be. I know you're not a bad guy, so please hear me out. Let's make a change for the better, and take away the doubt. So don't say no, no, no, just say yeah, yeah, yeah. Let's work together to make the world a better place, starting with your eggs today.

Sincerely,
A concerned customer

Desired outcome: 100% Cage Free Eggs

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4:22 pm UTC
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Whataburger whataburger

ordered a whataburger with ONLY ketchup & pickles. asked if I wanted cheese, I replied ONLY ketchup & pickles. the ticket said ONLY ketchup & pickles. unwrap the burger to discover cheese. clearly, the staff can't read or comprehend what ONLY ketchup & pickles means. second time I have called about an issue at this location. $ 10 wasted on a meal that I can't eat as the cheese can't be taken off. I threw away an entire meal which I wanted as it's after three o'clock in the afternoon & I hadn't eaten the entire day. So thank you for taking my $ 10 for nothing. really f***ing appreciate that.

Desired outcome: teach staff to read and comprehend the order; not hard to understand what ONLY means

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9:27 pm UTC

Whataburger Extremely excessive wait time and order incorrect

On 4/30/23 at 7pm we pulled into the Whataburger drivethrough at 5346 Stewarrt St Milton Fl. There were at least 6 vehicles in front of us. It took over 20min to get to the speaker to place our order. It is now 7:54pm and we have just recieved our order of a #1 with cheese plain and dry with 2 large fries. This isnt the first time we have had to execessively to get our food at this location. Most of the time they get our orders wrong. This location does not use both windows for the drivethrough, they ask for your name at the speaker, and have you pay and pickup at one window. Only one lane of the drivethrough is utilized and parking to wait excessively for orders is very limited as there are also cars from dine-in customers and staff.

Desired outcome: A free order for a family of four of whataburger meals to at least make up for the inconvience of having to wait And they need to fix the mis-managment of this store more than anything.

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